How do they match: Eligibility Interviewers, Government Programs

  • Housing Counselor
  • Housing Specialist
  • Public Housing Interviewer

  • Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

  • Answer applicants' questions about benefits and claim procedures.
  • Conduct annual, interim, and special housing reviews and home visits to ensure conformance to regulations.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Prepare applications and forms for applicants for such purposes as school enrollment, employment, and medical services.
  • Provide applicants with assistance in completing application forms, such as those for job referrals or unemployment compensation claims.
  • Provide social workers with pertinent information gathered during applicant interviews.
  • Refer applicants to job openings or to interviews with other staff, in accordance with administrative guidelines or office procedures.

  • Obtain personal or financial information about customers or applicants.