How do they match: Dispatchers, Except Police, Fire, and Ambulance

  • Advise personnel about traffic problems, such as construction areas, accidents, congestion, weather conditions, or other hazards.
  • Confer with customers or supervising personnel to address questions, problems, or requests for service or equipment.
  • Determine types or amounts of equipment, vehicles, materials, or personnel required, according to work orders or specifications.
  • Monitor personnel or equipment locations and utilization to coordinate service and schedules.
  • Order supplies or equipment and issue them to personnel.
  • Record and maintain files or records of customer requests, work or services performed, charges, expenses, inventory, or other dispatch information.
  • Schedule or dispatch workers, work crews, equipment, or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.

  • Distribute materials to employees or customers.
  • Relay information between personnel.
  • Respond to customer problems or complaints.