How do they match: Meter Readers, Utilities

  • Customer Field Representative
  • Field Service Engineer
  • Utility Service Worker

  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Connect and disconnect utility services at specific locations.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.

  • Discuss account status or activity with customers or patrons.
  • Record service or repair activities.
  • Refer customers to appropriate personnel.
  • Report maintenance or equipment problems to appropriate personnel.