How do they match: Medical Secretaries and Administrative Assistants

  • Client Service Coordinator
  • Guest Service Representative
  • Patient Services Representative

  • Answer telephones and direct calls to appropriate staff.
  • Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.

  • Answer telephones to direct calls or provide information.
  • Arrange services or reservations for patrons.
  • Greet customers, patrons, or visitors.
  • Interview employees, customers, or others to collect information.
  • Refer customers to appropriate personnel.
  • Relay information between personnel.