How do they match: Office Clerks, General

  • Customer Service Representative
  • Office Services Specialist
  • Process Server
  • Returned Telephone Equipment Appraiser
  • Telegraph Service Clerk

  • Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.

  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Inventory and order materials, supplies, and services.
  • Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.

  • Answer telephones to direct calls or provide information.