How do they match: Office Clerks, General

  • Call Center Specialist
  • Customer Service Representative
  • Office Services Specialist
  • Order Caller
  • Process Server
  • Telegraph Service Clerk

  • Answer telephones, direct calls, and take messages.
  • Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
  • Inventory and order materials, supplies, and services.
  • Make travel arrangements for office personnel.
  • Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

  • Answer telephones to direct calls or provide information.
  • Respond to customer problems or complaints.
  • Supervise clerical or administrative personnel.
  • Train personnel.