Skip navigation

Summary Report for:
43-5081.04 - Order Fillers, Wholesale and Retail Sales

Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

Sample of reported job titles: Fulfillment Representative, Inventory Specialist, Order Filler, Order Picker, Order Puller, Packer, Parts Processor, Parts Technician, Picker/Puller, Puller

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise. See more occupations related to this task.
  • Obtain merchandise from bins or shelves. See more occupations related to this task.
  • Compute prices of items or groups of items. See more occupations related to this task.
  • Complete order receipts. See more occupations related to this task.
  • Keep records of out-going orders. See more occupations related to this task.
  • Place merchandise on conveyors leading to wrapping areas. See more occupations related to this task.

Find occupations related to multiple tasks

back to top

Tools & Technology

Tools used in this occupation:

  • Articulating boom lift — Cherry pickers See more occupations related to this tool.
  • Bar code reader equipment — Barcode scanners See more occupations related to this tool.
  • Belt conveyors — Conveyor belts See more occupations related to this tool.
  • Box sealing tape dispensers — Tape guns See more occupations related to this tool.
  • Claw hammer — Nailing hammers See more occupations related to this tool.
  • Dollies — Warehouse dollies See more occupations related to this tool.
  • Forklifts — Stand-up forklifts; Warehouse forklifts See more occupations related to this tool.
  • Hand trucks or accessories — Convertible hand trucks See more occupations related to this tool.
  • Laser printers — Computer laser printers See more occupations related to this tool.
  • Notebook computers — Remote data terminals See more occupations related to this tool.
  • Pallet trucks — Electric pallet jacks; Manual pallet jacks; Pallet tipper See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Postal scales — Shipping scales See more occupations related to this tool.
  • Radio frequency identification devices — Handheld radio frequency RF scanners See more occupations related to this tool.
  • Special purpose telephones — Multiline telephone systems See more occupations related to this tool.
  • Staple guns See more occupations related to this tool.
  • Strapping dispenser — Strapping machines See more occupations related to this tool.
  • Tape measures — Measuring tapes See more occupations related to this tool.
  • Wrapping machinery — Wrapping equipment See more occupations related to this tool.

Technology used in this occupation:

  • Data base user interface and query software — Data entry software See more occupations related to this technology.
  • Electronic mail software — Email software; Microsoft Outlook See more occupations related to this technology.
  • Inventory management software — Inventory tracking software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Voice synthesizer and recognition software — Voice picking software See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

back to top

Knowledge

  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. See more occupations related to this knowledge.

back to top

Skills

  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.

back to top

Abilities

  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.

back to top

Work Activities

  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. See more occupations related to this activity.

back to top

Detailed Work Activities

  • Order materials, supplies, or equipment. See more occupations related to this activity.
  • Read work orders to determine material or setup requirements. See more occupations related to this activity.
  • Calculate costs of goods or services. See more occupations related to this activity.
  • Prepare documentation for contracts, transactions, or regulatory compliance. See more occupations related to this activity.
  • Package objects for shipping. See more occupations related to this activity.
  • Load materials or equipment. See more occupations related to this activity.
  • Record shipping information. See more occupations related to this activity.

Find occupations related to multiple detailed work activities

back to top

Work Context

  • Face-to-Face Discussions — 74% responded “Every day.” See more occupations related to this work context.
  • Time Pressure — 60% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 57% responded “Extremely important.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 53% responded “Continually or almost continually.” See more occupations related to this work context.
  • Telephone — 75% responded “Every day.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 72% responded “Every day.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 46% responded “Continually or almost continually.” See more occupations related to this work context.
  • Frequency of Decision Making — 52% responded “Every day.” See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 46% responded “Every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 48% responded “A lot of freedom.” See more occupations related to this work context.
  • Work With Work Group or Team — 44% responded “Very important.” See more occupations related to this work context.
  • Freedom to Make Decisions — 51% responded “A lot of freedom.” See more occupations related to this work context.
  • Contact With Others — 37% responded “Contact with others most of the time.” See more occupations related to this work context.
  • Letters and Memos — 40% responded “Every day.” See more occupations related to this work context.
  • Exposed to Contaminants — 37% responded “Every day.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 34% responded “Moderate results.” See more occupations related to this work context.
  • Duration of Typical Work Week — 51% responded “40 hours.” See more occupations related to this work context.
  • Spend Time Standing — 38% responded “Less than half the time.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 34% responded “Very important.” See more occupations related to this work context.
  • Electronic Mail — 52% responded “Every day.” See more occupations related to this work context.
  • Physical Proximity — 47% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Coordinate or Lead Others — 53% responded “Very important.” See more occupations related to this work context.
  • Deal With External Customers — 34% responded “Extremely important.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 25% responded “Limited responsibility.” See more occupations related to this work context.

back to top

Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

back to top

Education


Percentage of Respondents
Education Level Required
Not available Less than high school diploma
Not available High school diploma or equivalent Help
Not available Associate's degree

back to top

Credentials

Find Certifications

back to top

Interests

Interest code: CR

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

back to top

Work Styles

  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.

back to top

Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.

back to top

Related Occupations

back to top

Wages & Employment Trends

Median wages data collected from Stock Clerks and Order Fillers.
Employment data collected from Stock Clerks and Order Fillers.
Industry data collected from Stock Clerks and Order Fillers.

Median wages (2014) $10.99 hourly, $22,850 annual
State wages Local Salary Info
 
Employment (2012) 1,807,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 546,000
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

back to top

Job Openings on the Web

Find Jobs Job Banks

back to top

Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • Material Recording Clerks external site. Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.

back to top