Job Duties Custom List 39-1021.01 — Spa Managers
- Establish spa budgets and financial goals.
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- Pay bills and record checks issued.
- Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
- Plan tour itineraries, applying knowledge of travel routes and destination sites.
- Resolve any problems with itineraries, service, or accommodations.
- Attend to special needs of tour participants.
- Sell travel packages.
- Evaluate services received on the tour, and report findings to tour organizers.
- Give advice on sightseeing and shopping.
- Administer first aid to injured group participants.
- Explain hunting and fishing laws to groups to ensure compliance.
- Lead individuals or groups to tour site locations and describe points of interest.
- Pilot airplanes or drive land and water vehicles to transport tourists to activity or tour sites.
- Sell or rent equipment, clothing, and supplies related to expeditions.
- Verify amounts and quality of equipment prior to expeditions or tours.
- Instruct novices in climbing techniques, mountaineering, and wilderness survival, and demonstrate use of hunting, fishing, and climbing equipment.
- Set up camps, and prepare meals for tour group members.
- Provide tourists with assistance in obtaining permits and documents such as visas, passports, and health certificates, and in converting currency.
- Pay bills and record checks issued.
- Provide managers with budget recommendations and take responsibility for budgetary line items related to costumes, storage, or makeup needs.
- Create worksheets for dressing lists, show notes, or costume checks.
- Provide dressing assistance to cast members or assign cast dressers to assist specific cast members with costume changes.
- Arrange costumes in order of use to facilitate quick-change procedures for performances.
- Design or construct costumes or send them to tailors for construction, major repairs, or alterations.
- Examine costume fit on cast members and sketch or write notes for alterations.
- Distribute costumes or related equipment and keep records of item status.
- Check the appearance of costumes on stage or under lights to determine whether desired effects are being achieved.
- Clean and press costumes before and after performances and perform any minor repairs.
- Collaborate with production designers, costume designers, or other production staff to discuss and execute costume design details.
- Monitor, maintain, or secure inventories of costumes, wigs, or makeup, providing keys or access to assigned directors, costume designers, or wardrobe mistresses/masters.
- Purchase, rent, or requisition costumes or other wardrobe necessities.
- Study books, pictures, or examples of period clothing to determine styles worn during specific periods in history.
- Return borrowed or rented items when productions are complete and return other items to storage.
- Review scripts or other production information to determine a story's locale or period, as well as the number of characters and required costumes.
- Inventory stock to determine types or conditions of available costuming.
- Direct the work of wardrobe crews during dress rehearsals or performances.
- Participate in the hiring, training, scheduling, or supervision of alteration workers.
- Assign lockers to employees and maintain locker rooms, dressing rooms, wig rooms, or costume storage or laundry areas.
- Recommend vendors and monitor their work.
- Care for non-clothing items, such as flags, table skirts, or draperies.
- Provide managers with budget recommendations and take responsibility for budgetary line items related to costumes, storage, or makeup needs.
- Establish budgets, and work within budgetary limits.
- Apply makeup to enhance or alter the appearance of people appearing in productions such as movies.
- Select desired makeup shades from stock, or mix oil, grease, and coloring to achieve specific color effects.
- Duplicate work precisely to replicate characters' appearances on a daily basis.
- Cleanse and tone the skin to prepare it for makeup application.
- Assess performers' skin type to ensure that makeup will not cause break-outs or skin irritations.
- Study production information, such as character descriptions, period settings, and situations, to determine makeup requirements.
- Alter or maintain makeup during productions as necessary to compensate for lighting changes or to achieve continuity of effect.
- Analyze a script, noting events that affect each character's appearance, so that plans can be made for each scene.
- Confer with stage or motion picture officials and performers to determine desired effects.
- Write makeup sheets and take photos to document specific looks and the products used to achieve the looks.
- Provide performers with makeup removal assistance after performances have been completed.
- Requisition or acquire needed materials for special effects, including wigs, beards, and special cosmetics.
- Evaluate environmental characteristics, such as venue size and lighting plans, to determine makeup requirements.
- Attach prostheses to performers and apply makeup to create special features or effects, such as scars, aging, or illness.
- Examine sketches, photographs, and plaster models to obtain desired character image depiction.
- Advise hairdressers on the hairstyles required for character parts.
- Design rubber or plastic prostheses that can be used to change performers' appearances.
- Demonstrate products to clients, and provide instruction in makeup application.
- Create character drawings or models, based upon independent research, to augment period production files.
- Wash and reset wigs.
- Establish budgets, and work within budgetary limits.
- Establish spa budgets and financial goals.
- Respond to customer inquiries or complaints.
- Schedule guest appointments.
- Maintain client databases.
- Coordinate facility schedules to maximize usage and efficiency.
- Perform accounting duties, such as recording daily cash flow, preparing bank deposits, or generating financial statements.
- Monitor operations to ensure compliance with applicable health, safety, or hygiene standards.
- Plan or direct spa services and programs.
- Develop or implement marketing strategies.
- Sell products, services, or memberships.
- Recruit, interview, or hire employees.
- Assess employee performance and suggest ways to improve work.
- Inventory products and order new supplies.
- Inform staff of job responsibilities, performance expectations, client service standards, or corporate policies and guidelines.
- Train staff in the use or sale of products, programs, or activities.
- Participate in continuing education classes to maintain current knowledge of industry.
- Direct facility maintenance or repair.
- Verify staff credentials, such as educational and certification requirements.
- Schedule staff or supervise scheduling.
- Check spa equipment to ensure proper functioning.
- Develop staff service or retail goals and guide staff in goal achievement.
- Establish spa budgets and financial goals.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Monitor game operations to ensure that house rules are followed, that tribal, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
- Observe gamblers' behavior for signs of cheating, such as marking, switching, or counting cards, and notify security staff of suspected cheating.
- Perform paperwork required for monetary transactions.
- Respond to and resolve patrons' complaints.
- Greet customers and ask about the quality of service they are receiving.
- Perform minor repairs or make adjustments to slot machines, resolving problems such as machine tilts and coin jams.
- Maintain familiarity with the games at a facility and with strategies or tricks used by cheaters at such games.
- Monitor payment of hand-delivered jackpots to ensure promptness.
- Explain and interpret house rules, such as game rules or betting limits, for patrons.
- Establish and maintain banks and table limits for each game.
- Reset slot machines after payoffs.
- Answer patrons' questions about gaming machine functions and payouts.
- Record the specifics of malfunctioning machines and document malfunctions needing repair.
- Monitor patrons for signs of compulsive gambling, offering assistance if necessary.
- Supervise the distribution of complimentary meals, hotel rooms, discounts, or other items given to players, based on length of play and amount bet.
- Report customer-related incidents occurring in gaming areas to supervisors.
- Attach "out of order" signs to malfunctioning machines, and notify technicians when machines need to be repaired or removed.
- Enforce safety rules, and report or remove safety hazards as well as guests who are underage, intoxicated, disruptive, or cheating.
- Exchange currency for customers, converting currency into requested combinations of bills and coins.
- Evaluate workers' performance and prepare written performance evaluations.
- Monitor stations and games and move dealers from game to game to ensure adequate staffing.
- Clean and maintain slot machines and surrounding areas.
- Monitor functioning of slot machine coin dispensers and fill coin hoppers when necessary.
- Record, issue receipts for, and pay off bets.
- Determine how many gaming tables to open each day and schedule staff accordingly.
- Direct workers compiling summary sheets for each race or event to record amounts wagered and amounts to be paid to winners.
- Establish policies on types of gambling offered, odds, or extension of credit.
- Interview and hire workers.
- Train, supervise, schedule, and evaluate workers.
- Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
- Oversee departmental budget.
- Communicate with other staff to resolve problems with individual students.
- Observe students to detect and report unusual behavior.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Provide emergency first aid and summon medical assistance when necessary.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Mediate interpersonal problems between residents.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Provide requested information on students' progress and the development of case plans.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Answer telephones, and route calls or deliver messages.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Hold regular meetings with each assigned unit.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Chaperone group-sponsored trips and social functions.
- Order supplies for facilities.
- Supervise students' housekeeping work to ensure that it is done properly.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Accompany and supervise students during meals.
- Supervise the activities of housekeeping personnel.
- Assign rooms to students.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Sort and distribute mail.
- Inventory, pack, and remove items left behind by former residents.
- Oversee departmental budget.
