Summary Report for:
11-9061.00 - Funeral Service Managers
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
This title represents an occupation for which data collection is currently underway.
- Attend or make presentations at community events to promote funeral home services or build community relationships.
- Conduct market research and analyze industry trends.
- Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
- Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
- Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
- Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
- Negotiate contracts for prearranged funeral services.
- Offer counsel and comfort to families and friends of the deceased.
- Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
- Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.
Tools & Technology
Tools used in this occupation:
|Autopsy tables or accessories — Body bridges; Embalming tables; Mortuary dressing tables; Mortuary operating tables|
|Cadaver carriers — Cremation stands; Mortuary cots|
|Cadaver lifter or transfer devices — Casket carriages; Casket lowering devices; Pallbearer casket carriages; Vault lowering devices|
|Mortuary aspirators — Electric mortuary aspirators; Hydro-electric aspirators|
|Protective gloves — Nitrile gloves; Protective latex gloves|
Technology used in this occupation:
|Accounting software — Financial reporting software|
|Data base user interface and query software — FPA Software MACCS; HMIS Advantage; Twin Tiers Technologies CIMS; Twin Tiers Technologies MIMS|
|Electronic mail software — Email software|
|Spreadsheet software — Microsoft Excel|
|Word processing software — Microsoft Word|
|Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.|
|Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.|
|Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.|
Wages & Employment Trends
Employment data collected from Funeral Service Managers, Directors, Morticians, and Undertakers.
Industry data collected from Funeral Service Managers, Directors, Morticians, and Undertakers.
|Median wages (2012)||$32.08 hourly, $66,720 annual|
|Employment (2010)||29,000 employees|
|Projected growth (2010-2020)||Average (10% to 19%)|
|Projected job openings (2010-2020)||10,700|
|Top industries (2010)|
State & National
Source: Bureau of Labor Statistics 2012 wage data and 2010-2020 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2010-2020). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
for Funeral Service Managers
State & National Job Banks
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Funeral Directors . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2012-13 Edition.