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Summary Report for:
13-1041.02 - Licensing Examiners and Inspectors

Examine, evaluate, and investigate eligibility for, conformity with, or liability under licenses or permits.

Sample of reported job titles: Driver License Examiner, Public Service Representative (PSR), Driver Examiner, Transportation Services Representative (TSR), Examiner, Motor Vehicle Clerk, Driver License Agent, Certified Driver Examiner (CDE), Certified Driver License Test Administrator, Driver License Technician

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Issue licenses to individuals meeting standards.
  • Evaluate applications, records, or documents to gather information about eligibility or liability issues.
  • Administer oral, written, road, or flight tests to license applicants.
  • Score tests and observe equipment operation and control to rate ability of applicants.
  • Advise licensees or other individuals or groups concerning licensing, permit, or passport regulations.
  • Warn violators of infractions or penalties.
  • Prepare reports of activities, evaluations, recommendations, or decisions.
  • Prepare correspondence to inform concerned parties of licensing decisions or appeals processes.
  • Confer with or interview officials, technical or professional specialists, or applicants to obtain information or to clarify facts relevant to licensing decisions.
  • Report law or regulation violations to appropriate boards or agencies.

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Tools & Technology

Tools used in this occupation:

Bar code reader equipment — Barcode scanners
Biometric identification equipment — Facial recognition systems; Fingerprint capture devices; Fingerprint recognition systems; Iris recognition systems
Eye charts or vision cards — Snellen eye charts
Mainframe console or dumb terminals — Testing workstations
Multi function printers — License or identification card printers
Scanners — Document scanners

Technology used in this occupation:

Computer based training software — Driving simulators
Data base user interface and query software — Commercial driver's license information system CDLIS *; National Driver Register NDR *; Safety Status Measurement System SafeStat *; Traffic record databases
Graphics or photo imaging software — Digital imaging system software
Optical character reader OCR or scanning software — Document scanning software

* Software developed by a government agency and/or distributed as freeware or shareware.

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Knowledge

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

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Skills

Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

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Abilities

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Near Vision — The ability to see details at close range (within a few feet of the observer).
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Far Vision — The ability to see details at a distance.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

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Work Activities

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.

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Work Context

Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
Telephone — How often do you have telephone conversations in this job?
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
Deal With External Customers — How important is it to work with external customers or the public in this job?
Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
Work With Work Group or Team — How important is it to work with others in a group or team in this job?
Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
67   High school diploma or equivalent Help
16   Some college, no degree
11   Post-secondary certificate Help

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Interests

Interest code: CE

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

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Work Styles

Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.

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Work Values

Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

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Related Occupations

21-1093.00 Social and Human Service Assistants Bright Outlook
33-3012.00 Correctional Officers and Jailers   Bright Outlook Bright Outlook  
33-3021.02 Police Identification and Records Officers
33-9011.00 Animal Control Workers
33-9031.00 Gaming Surveillance Officers and Gaming Investigators
33-9093.00 Transportation Security Screeners
43-4111.00 Interviewers, Except Eligibility and Loan
43-5031.00 Police, Fire, and Ambulance Dispatchers
43-5032.00 Dispatchers, Except Police, Fire, and Ambulance   Green Occupation Green
53-6061.00 Transportation Attendants, Except Flight Attendants

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Wages & Employment Trends

National

Median wages data collected from Compliance Officers.
Employment data collected from Compliance Officers.
Industry data collected from Compliance Officers.

Median wages (2012) $29.82 hourly, $62,020 annual
Employment (2012) 240,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 55,300
Top industries (2012)

State & National

          CareerOneStop

Source: Bureau of Labor Statistics 2012 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

Find Jobs
for Licensing Examiners and Inspectors

          mySkills myFuture

State & National Job Banks

          CareerOneStop

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