13-1071.00 - Human Resources Specialists

Partially updated 2011

Summary Report for:
13-1071.00 - Human Resources Specialists

Perform activities in the human resource area. Includes employment specialists who screen, recruit, interview, and place workers.

The occupation code you requested, 13-1071.01 (Employment Interviewers), is no longer in use. In the future, please use 13-1071.00 (Human Resources Specialists) instead.

View report: Summary Details Custom

Tasks

Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns.
Analyze employment-related data and prepare required reports.
Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
Conduct reference or background checks on job applicants.
Confer with management to develop or implement personnel policies or procedures.
Contact job applicants to inform them of the status of their applications.
Develop or implement recruiting strategies to meet current or anticipated staffing needs.
Hire employees and process hiring-related paperwork.
Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
Interpret and explain human resources policies, procedures, laws, standards, or regulations.

Tools & Technology

Tools used in this occupation:

Calculators or accessories — 10-key calculators

Facsimile machines — Fax machines

Notebook computers — Laptop computers

Photocopiers — Photocopying equipment

Scanners — Computer scanners

Technology used in this occupation:

Customer relationship management CRM software — Applicant tracking software; Vendor management system software

Data base user interface and query software — Database software; Google; LinkedIn; Microsoft Access

Electronic mail software — Email software; Microsoft Outlook

Human resources software — Ad Cast; Human resource information system HRIS software; VCG Pointwing; VCT StaffSuite

Word processing software — Microsoft Word

Knowledge

Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.

English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.

Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Skills

Speaking — Talking to others to convey information effectively.

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

Reading Comprehension — Understanding written sentences and paragraphs in work related documents.

Writing — Communicating effectively in writing as appropriate for the needs of the audience.

Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.

Service Orientation — Actively looking for ways to help people.

Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

Time Management — Managing one's own time and the time of others.

Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Coordination — Adjusting actions in relation to others' actions.

Abilities

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.

Speech Clarity — The ability to speak clearly so others can understand you.

Speech Recognition — The ability to identify and understand the speech of another person.

Written Comprehension — The ability to read and understand information and ideas presented in writing.

Written Expression — The ability to communicate information and ideas in writing so others will understand.

Near Vision — The ability to see details at close range (within a few feet of the observer).

Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.

Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

Work Activities

Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.

Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.

Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.

Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.

Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.

Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.

Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.

Work Context

Telephone — How often do you have telephone conversations in this job?

Electronic Mail — How often do you use electronic mail in this job?

Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?

Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?

Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?

Work With Work Group or Team — How important is it to work with others in a group or team in this job?

Deal With External Customers — How important is it to work with external customers or the public in this job?

Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?

Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

Spend Time Sitting — How much does this job require sitting?

Job Zone

Title	Job Zone Four: Considerable Preparation Needed
Education	Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience	A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training	Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples	Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, environmental engineers, criminal investigators, and special agents.
SVP Range	(7.0 to < 8.0)

There are 4 recognized apprenticeable specialties associated with this occupation:
Youth Development Practitioner; Youth Development Practitioner; Career Development Technician; Career Development Technician

To learn about specific apprenticeship opportunities, please consult the U.S. Department of Labor State Apprenticeship Information website.

For general information about apprenticeships, training, and partnerships with business, visit the U.S. Department of Labor Office of Apprenticeship website.

Interests

Interest code: ESC

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.

Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.

Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

Work Styles

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.

Integrity — Job requires being honest and ethical.

Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.

Initiative — Job requires a willingness to take on responsibilities and challenges.

Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.

Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.

Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.

Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.

Persistence — Job requires persistence in the face of obstacles.

Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.

Work Values

Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.

Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

Related Occupations

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13-1031.02	Insurance Adjusters, Examiners, and Investigators
13-1111.00	Management Analysts Bright Outlook
13-2021.02	Appraisers, Real Estate
21-1012.00	Educational, Guidance, School, and Vocational Counselors
27-2012.04	Talent Directors
37-1011.00	First-Line Supervisors of Housekeeping and Janitorial Workers
43-4061.00	Eligibility Interviewers, Government Programs
43-4161.00	Human Resources Assistants, Except Payroll and Timekeeping

Wages & Employment Trends

National

Median wages data collected from Human Resources, Training, and Labor Relations Specialists, All Other*.
Employment data collected from Employment, Recruitment, and Placement Specialists.
Industry data collected from Employment, Recruitment, and Placement Specialists.

Median wages (2010)	$25.33 hourly, $52,690 annual
Employment (2008)	208,000 employees
Projected growth (2008-2018)	Much faster than average (20% or higher)
Projected job openings (2008-2018)	112,300
Top industries (2008)	Administrative and Support Services Professional, Scientific, and Technical Services

State & National

Source: Bureau of Labor Statistics 2010 wage data and 2008-2018 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2008-2018). "Projected job openings" represent openings due to growth and replacement.

Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

Human resources, training, and labor relations managers and specialists . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2010-11 Edition.

Summary Report for: 13-1071.00 - Human Resources Specialists