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Summary Report for:
39-4031.00 - Morticians, Undertakers, and Funeral Directors

Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

Sample of reported job titles: Funeral Director, Funeral Director / Embalmer, Funeral Arranger, Mortician, Licensed Funeral Director, Operations Manager, Funeral Counselor, Funeral Location Manager, Funeral Arrangment Director, Funeral Pre-Need Consultant

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Obtain information needed to complete legal documents, such as death certificates or burial permits.
  • Oversee the preparation and care of the remains of people who have died.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Plan, schedule, or coordinate funerals, burials, or cremations, arranging details such as floral delivery or the time and place of services.
  • Perform embalming duties as necessary.
  • Arrange for clergy members to perform needed services.
  • Contact cemeteries to schedule the opening and closing of graves.
  • Provide information on funeral service options, products, or merchandise and maintain a casket display area.
  • Close caskets and lead funeral corteges to churches or burial sites.
  • Inform survivors of benefits for which they may be eligible.

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Tools & Technology

Tools used in this occupation:

Embalming cavity injectors — Embalming bulb syringes; Embalming syringes; Gravity injectors
Embalming injecting tubes — Curved arterial tubes; Hairpin injectors; Infant arterial tubes; Straight arterial tubes
Embalming vein drainage tubes — Axillary drain tubes; Femoral drain tubes; Iliac drain tubes; Jugular drain tubes
Floor grade forceps or hemostats — Angular forceps; Curved Kelly forceps; Thumb forceps; Tube occluding forceps
Makeup kits — Blending brushes; Cosmetic brushes; Stippling brushes; Tinting brushes

Technology used in this occupation:

Data base user interface and query software — Custom Data Systems Sterling Enterprise Management Software; FPA Software MACCS; HMIS Advantage; Twin Tier Technologies MIMS
Office suite software — Microsoft Office software
Project management software — FuneralKiosk
Spreadsheet software — Microsoft Excel
Word processing software — Corel WordPerfect software; Microsoft Word

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Knowledge

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

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Skills

Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Service Orientation — Actively looking for ways to help people.
Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Coordination — Adjusting actions in relation to others' actions.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Time Management — Managing one's own time and the time of others.
Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Negotiation — Bringing others together and trying to reconcile differences.

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Abilities

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity — The ability to speak clearly so others can understand you.
Speech Recognition — The ability to identify and understand the speech of another person.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Written Expression — The ability to communicate information and ideas in writing so others will understand.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
Written Comprehension — The ability to read and understand information and ideas presented in writing.

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Work Activities

Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Work Context

Telephone — How often do you have telephone conversations in this job?
Duration of Typical Work Week — Number of hours typically worked in one week.
Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
Deal With External Customers — How important is it to work with external customers or the public in this job?
Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
Work With Work Group or Team — How important is it to work with others in a group or team in this job?
In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, interviewers, and insurance sales agents.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
51   Associate's degree
21   Post-baccalaureate certificate Help
17   Post-secondary certificate Help

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Credentials

Find Training Find Certifications Find Licenses Find Apprenticeships

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Interests

Interest code: ESC

Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Integrity — Job requires being honest and ethical.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative — Job requires a willingness to take on responsibilities and challenges.

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Work Values

Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.

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Related Occupations

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29-2041.00 Emergency Medical Technicians and Paramedics Bright Outlook
33-1012.00 First-Line Supervisors of Police and Detectives
33-3021.01 Police Detectives
33-3021.03 Criminal Investigators and Special Agents
33-3051.03 Sheriffs and Deputy Sheriffs Bright Outlook
39-1021.00 First-Line Supervisors of Personal Service Workers
39-4011.00 Embalmers

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Wages & Employment Trends

Median wages (2013) $22.64 hourly, $47,100 annual
State wages Local Salary Info
 
Employment (2012) 24,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 7,900
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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