Summary Report for:
15-1143.01 - Telecommunications Engineering Specialists
Design or configure voice, video, and data communications systems. Supervise installation and post-installation service and maintenance.
Sample of reported job titles: Consultant, Network Technician, Principal Consultant, Registered Communications Distribution Designer (RCDD), Senior Consultant, Senior Telecommunications Consultant, Telecom Network Manager (Telecommunication Network Manager), Telecommunication Engineer, Telecommunication Systems Designer, Telecommunications Consultant
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Wages & Employment | Job Openings | Additional Information
- Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
- Keep abreast of changes in industry practices and emerging telecommunications technology by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
- Implement or perform preventive maintenance, backup, or recovery procedures.
- Consult with users, administrators, and engineers to identify business and technical requirements for proposed system modifications or technology purchases.
- Assess existing facilities' needs for new or modified telecommunications systems.
- Order or maintain inventory of telecommunications equipment for customer premises equipment (CPE), facilities, access networks, or backbone networks.
- Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
- Develop, maintain, or implement telecommunications disaster recovery plans to ensure business continuity.
- Monitor and analyze system performance, such as network traffic, security, and capacity.
- Estimate costs for system or component implementation and operation.
- Implement system renovation projects in collaboration with technical staff, engineering consultants, installers, and vendors.
- Provide user support by diagnosing network and device problems and implementing technical or procedural solutions.
- Document procedures for hardware and software installation and use.
- Test and evaluate hardware and software to determine efficiency, reliability, or compatibility with existing systems.
- Work with personnel and facilities management staff to install, remove, or relocate user connectivity equipment and devices.
- Inspect sites to determine physical configuration, such as device locations and conduit pathways.
- Supervise maintenance of telecommunications equipment.
- Review and evaluate requests from engineers, managers, and technicians for system modifications.
- Document user support activity, such as system problems, corrective actions, resolution status, and completed equipment installations.
- Prepare purchase requisitions for computer hardware and software, networking and telecommunications equipment, test equipment, cabling, or tools.
- Document technical specifications and operating standards for telecommunications equipment.
- Instruct in use of voice, video, and data communications systems.
- Prepare system activity and performance reports.
- Use computer-aided design (CAD) software to prepare or evaluate network diagrams, floor plans, or site configurations for existing facilities, renovations, or new systems.
- Implement controls to provide security for operating systems, software, and data.
- Manage user access to systems and equipment through account management and password administration.
Tools & Technology
Tools used in this occupation:
- Articulating boom lift — Aerial bucket trucks
- Banders — Cable tie guns
- Binocular light compound microscopes — Field inspection microscopes
- Cable splicing kits — Fiber optic cable splicers; Fiber optic fusion splicers
- Circuit tester — Circuit testers; Continuity testers
- Computer servers
- Current sensors — Amplifier probes
- Derricks — Digger derricks
- Electrical power sensors — Wire locators
- Fiber optic fault locators
- Fish tape — Fish tapes; Wire pullers
- Frequency analyzers — Spectrum analyzers
- Heat tracing equipment — Infrared thermometers
- Insertion tool — Punch down insertion tools
- Insulation resistance meters — Insulation resistance testers
- Laser printers
- Multimeters — Polarity testers
- Network analyzers — Cable analyzers; Local area network LAN analyzers
- Nut drivers
- Open end wrenches
- Personal computers
- Pipe bending tools — Pipe benders
- Power drills — Portable drills
- Power meters — Digital power meters; Fiber optic power meters; Infrared fiber meters; Optical power meters (see all 5 examples)
- Power saws
- Proximity sensors — Radio interference detection RID devices
- Reflectometers — Optical time domain reflectometers OTDR
- Screwdrivers — Flat head screwdrivers; Phillips head screwdrivers
- Signal generators — Tone generators; Tone test sets
- Soldering iron — Soldering irons
- Stripping tools — Fiber optic cable strippers; Fiber optic strippers; Fiber scribes
- Tampers — Compaction tampers
- Trenching machines — Cable plows; Trenchers
- Tweezers — Fiber optic tweezers
- Voltage or current meters — Coaxial cable testers; Voltage testers; Wire mappers
- Wire cutters — Jack termination tools
- Wire lug crimping tool — Combo crimping tools
- Wire or cable cutter — Cable cutters
- Wire wrapping tool — Wire wrap guns
Technology used in this occupation:
- Access software — 2AB iLock Security Services; Access management software; Avaya Identity Engines
- Backup or archival software — Backup and archival software; NovaStor NovaBACKUP; Zmanda Amanda
- Computer aided design CAD software
- Data base user interface and query software — SiteMaster SiteSmart
- Electronic mail software — Microsoft Exchange Server; Microsoft Outlook
- Helpdesk or call center software — Call accounting software
- Internet browser software
- Network monitoring software — Network management software; Wireshark
- Network security and virtual private network VPN equipment software — Virtual private networking VPN software
- Office suite software — Microsoft Office software
- Operating system software — Microsoft Windows
- Project management software — Project scheduling software
- Requirements analysis and system architecture software — IBM Rational Requirements Composer; Requirements analysis software
- Spreadsheet software — IBM Lotus 1-2-3; Microsoft Excel
- Transaction security and virus protection software — Antivirus software; McAfee software
- Web page creation and editing software — Web design software
- Word processing software — Microsoft Word
- Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Speaking — Talking to others to convey information effectively.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination — Adjusting actions in relation to others' actions.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Time Management — Managing one's own time and the time of others.
- Persuasion — Persuading others to change their minds or behavior.
- Service Orientation — Actively looking for ways to help people.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
- Document operational activities.
- Implement security measures for computer or information systems.
- Create electronic data backup to prevent loss of information.
- Coordinate project activities with other personnel or departments.
- Update knowledge about emerging industry or technology trends.
- Install computer hardware.
- Troubleshoot issues with computer applications or systems.
- Analyze security of systems, network, or data.
- Install computer software.
- Maintain computer hardware.
- Collaborate with others to determine design specifications or details.
- Analyze project data to determine specifications or requirements.
- Develop models of information or communications systems.
- Conduct research to gain information about products or processes.
- Document network-related activities or tasks.
- Monitor the performance of computer networks.
- Maintain the inventory of equipment.
- Coordinate software or hardware installation.
- Evaluate project designs to determine adequacy or feasibility.
- Document technical specifications or requirements.
- Provide technical support for computer network issues.
- Maintain contingency plans for disaster recovery.
- Teach others to use computer equipment or hardware.
- Estimate time or monetary resources needed to complete projects.
- Document operational procedures.
- Test computer hardware performance.
- Identify information technology project resource requirements.
- Electronic Mail — 91% responded “Every day.”
- Telephone — 91% responded “Every day.”
- Face-to-Face Discussions — 65% responded “Every day.”
- Contact With Others — 57% responded “Constant contact with others.”
- Duration of Typical Work Week — 70% responded “More than 40 hours.”
- Indoors, Environmentally Controlled — 61% responded “Every day.”
- Work With Work Group or Team — 52% responded “Extremely important.”
- Freedom to Make Decisions — 43% responded “A lot of freedom.”
- Importance of Being Exact or Accurate — 39% responded “Extremely important.”
- Letters and Memos — 39% responded “Once a week or more but not every day.”
- Structured versus Unstructured Work — 48% responded “Some freedom.”
- Time Pressure — 39% responded “Once a month or more but not every week.”
- Coordinate or Lead Others — 35% responded “Very important.”
- Impact of Decisions on Co-workers or Company Results — 57% responded “Important results.”
- Responsibility for Outcomes and Results — 45% responded “High responsibility.”
- Frequency of Decision Making — 30% responded “Every day.”
- Deal With External Customers — 30% responded “Extremely important.”
- Spend Time Sitting — 36% responded “More than half the time.”
- Level of Competition — 43% responded “Moderately competitive.”
- Responsible for Others' Health and Safety — 35% responded “High responsibility.”
- Frequency of Conflict Situations — 39% responded “Once a month or more but not every week.”
- Consequence of Error — 22% responded “Extremely serious.”
- Physical Proximity — 41% responded “Slightly close (e.g., shared office).”
|Title||Job Zone Three: Medium Preparation Needed|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Related Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.|
|SVP Range||(6.0 to < 7.0)|
Percentage of Respondents
|Education Level Required|
This occupation may require a background in the following science, technology, engineering, and mathematics (STEM) educational disciplines:
Interest code: REC
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity — Job requires being honest and ethical.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Persistence — Job requires persistence in the face of obstacles.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
Wages & Employment Trends
Median wages data collected from Computer Network Architects.
Employment data collected from Computer Network Architects.
Industry data collected from Computer Network Architects.
|Median wages (2014)||$47.32 hourly, $98,430 annual|
|Employment (2012)||143,000 employees|
|Projected growth (2012-2022)||Faster than average (15% to 21%)|
|Projected job openings (2012-2022)||43,500|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Computer Network Architects . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.