Skip navigation

Summary Report for:
31-9095.00 - Pharmacy Aides

Record drugs delivered to the pharmacy, store incoming merchandise, and inform the supervisor of stock needs. May operate cash register and accept prescriptions for filling.

Sample of reported job titles: Ancillary, Certified Pharmacist Assistant, Drug Purchaser, Front Counter Clerk, Pharmacist Assistant, Pharmacy Aide, Pharmacy Ancillary, Pharmacy Assistant, Pharmacy Cashier, Pharmacy Clerk

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Greet customers and help them locate merchandise. See more occupations related to this task.
  • Accept prescriptions for filling, gathering and processing necessary information. See more occupations related to this task.
  • Operate cash register to process cash or credit sales. See more occupations related to this task.
  • Answer telephone inquiries, referring callers to pharmacist when necessary. See more occupations related to this task.
  • Receive, store, and inventory pharmaceutical supplies or medications, check for out-dated medications, and notify pharmacist when inventory levels are low. See more occupations related to this task.
  • Unpack, sort, count, and label incoming merchandise, including items requiring special handling or refrigeration. See more occupations related to this task.
  • Restock storage areas, replenishing items on shelves. See more occupations related to this task.
  • Maintain and clean equipment, work areas, or shelves. See more occupations related to this task.
  • Prepare prescription labels by typing or operating a computer and printer. See more occupations related to this task.
  • Compound, package, and label pharmaceutical products, under direction of pharmacist. See more occupations related to this task.
  • Provide customers with information about the uses, effects, or interactions of drugs. See more occupations related to this task.
  • Process medical insurance claims, posting bill amounts and calculating copayments. See more occupations related to this task.
  • Calculate anticipated drug usage for a prescribed period. See more occupations related to this task.
  • Perform clerical tasks, such as filing, compiling and maintaining prescription records, or composing letters. See more occupations related to this task.
  • Prepare, maintain, and record records of inventories, receipts, purchases, or deliveries, using a variety of computer screen formats. See more occupations related to this task.
  • Deliver medication to treatment areas, living units, residences, or clinics, using various means of transportation. See more occupations related to this task.
  • Operate capsule or tablet counting machine that automatically distributes a certain number of capsules or tablets into smaller containers. See more occupations related to this task.

Find occupations related to multiple tasks

back to top

Tools & Technology

Tools used in this occupation:

  • Cash registers See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Filling or sealing auger dose machines — Automatic unit dose strip packaging machines; Liquid dose packaging machines; Solid unit dose packaging machines See more occupations related to this tool.
  • HEPA filtered enclosures — HEPA filtered biosafety cabinets See more occupations related to this tool.
  • Label making machines — Label printing machines See more occupations related to this tool.
  • Laboratory blenders or emulsifiers — Laboratory blending or mixing equipment See more occupations related to this tool.
  • Laminar flow cabinets or stations — Laminar flow hoods See more occupations related to this tool.
  • Laser printers See more occupations related to this tool.
  • Magnetic stripe readers and encoders — Credit card processing machines See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Special purpose telephones — Multi-line telephone systems See more occupations related to this tool.
  • Tablet counters — Capsule counting machines; Tablet counting machines See more occupations related to this tool.

Technology used in this occupation:

  • Data base user interface and query software — Database software See more occupations related to this technology.
  • Spreadsheet software See more occupations related to this technology.
  • Word processing software See more occupations related to this technology.

back to top

Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. See more occupations related to this knowledge.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. See more occupations related to this knowledge.

back to top

Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.

back to top

Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.

back to top

Work Activities

  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. See more occupations related to this activity.

back to top

Detailed Work Activities

  • Perform clerical work in medical settings. See more occupations related to this activity.
  • Clean medical equipment. See more occupations related to this activity.
  • Maintain medical records. See more occupations related to this activity.
  • Maintain medical equipment or instruments. See more occupations related to this activity.
  • Operate medical equipment. See more occupations related to this activity.
  • Control prescription refills or authorizations. See more occupations related to this activity.
  • Explain technical medical information to patients. See more occupations related to this activity.
  • Transport biological or other medical materials. See more occupations related to this activity.
  • Process medical billing information. See more occupations related to this activity.
  • Inventory medical supplies or equipment. See more occupations related to this activity.
  • Stock medical or patient care supplies. See more occupations related to this activity.

Find occupations related to multiple detailed work activities

back to top

Work Context

  • Indoors, Environmentally Controlled — 98% responded “Every day.” See more occupations related to this work context.
  • Telephone — 96% responded “Every day.” See more occupations related to this work context.
  • Spend Time Standing — 92% responded “Continually or almost continually.” See more occupations related to this work context.
  • Contact With Others See more occupations related to this work context.
  • Work With Work Group or Team See more occupations related to this work context.
  • Deal With External Customers See more occupations related to this work context.
  • Importance of Being Exact or Accurate See more occupations related to this work context.
  • Face-to-Face Discussions See more occupations related to this work context.
  • Physical Proximity — 74% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Exposed to Disease or Infections See more occupations related to this work context.
  • Structured versus Unstructured Work See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 53% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Coordinate or Lead Others See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 50% responded “Important.” See more occupations related to this work context.
  • Consequence of Error See more occupations related to this work context.
  • Electronic Mail — 59% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 62% responded “Continually or almost continually.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 29% responded “Continually or almost continually.” See more occupations related to this work context.
  • Letters and Memos — 41% responded “Every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 41% responded “Very high responsibility.” See more occupations related to this work context.
  • Time Pressure — 34% responded “Once a year or more but not every month.” See more occupations related to this work context.
  • Frequency of Decision Making See more occupations related to this work context.
  • Frequency of Conflict Situations — 55% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 29% responded “Very important results.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 20% responded “Limited responsibility.” See more occupations related to this work context.

back to top

Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

back to top

Education


Percentage of Respondents
Education Level Required
Not available High school diploma or equivalent Help
Not available Post-secondary certificate Help
Not available Less than high school diploma

back to top

Credentials

Find Certifications Find Licenses

back to top

Interests

Interest code: CR

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

back to top

Work Styles

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.

back to top

Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

back to top

Related Occupations

back to top

Wages & Employment Trends

Median wages (2014) $11.15 hourly, $23,200 annual
State wages Local Salary Info
 
Employment (2012) 43,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 12,900
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

back to top

Job Openings on the Web

Find Jobs Job Banks

back to top