Summary Report for:
33-9011.00 - Animal Control Workers
Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.
Sample of reported job titles: Animal Attendant, Animal Control Officer, Animal Park Code Enforcement Officer, Community Service Officer, Dog Control Officer
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
- Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
- Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
- Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
- Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
- Euthanize rabid, unclaimed, or severely injured animals.
- Supply animals with food, water, and personal care.
- Clean facilities and equipment such as dog pens and animal control trucks.
- Prepare for prosecutions related to animal treatment, and give evidence in court.
- Educate the public about animal welfare, and animal control laws and regulations.
- Contact animal owners to inform them that their pets are at animal holding facilities.
- Write reports of activities, and maintain files of impoundments and dispositions of animals.
- Issue warnings or citations in connection with animal-related offenses, or contact police to report violations and request arrests.
- Answer inquiries from the public concerning animal control operations.
- Examine animal licenses, and inspect establishments housing animals for compliance with laws.
- Organize the adoption of unclaimed animals.
Tools & Technology
Tools used in this occupation:
- Air rifles or air handguns — Tranquilizer guns
- Animal control traps — Animal capture nets; Animal traps; Bat excluders
- Animal transport cage — Cat crates
- Bar code reader equipment — Microchip readers
- Cages or its accessories — Animal cages
- Compressed air gun — Blowguns
- Crimping pliers
- Digital cameras — Compact digital cameras
- Dog catching pole — Animal catch poles; Noose poles
- Handguns — Electro muscular disruption devices EMDD
- Lariats — Snake hooks
- Leashes or leads — Leashes
- Lifts — Power lifts
- Light trucks or sport utility vehicles — Work trucks
- Medical acoustic stethoscope or accessory — Veterinary stethoscopes
- Muzzles — Dog muzzles
- Personal computers
- Security cameras — Wildlife cameras
- Sporting shotguns — Animal control shotguns
- Tongs — Snake tongs
- Two way radios — Mobile radios
- Winches — Cable winches
Technology used in this occupation:
- Data base user interface and query software — Animal Shelter Manager; ARK Software Ark Shelter Software; RoseRush Services Shelter Pro Software; TRAX Animal Control Officer Software (see all 7 examples)
- Electronic mail software — Microsoft Outlook
- Internet browser software — Web browser software
- Map creation software — Geographic information system GIS software
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking — Talking to others to convey information effectively.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Service Orientation — Actively looking for ways to help people.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Coordination — Adjusting actions in relation to others' actions.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Far Vision — The ability to see details at a distance.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
- Write operational reports.
- Examine personal documentation to ensure that it is valid.
- Testify at legal or legislative proceedings.
- Examine crime scenes to obtain evidence.
- Use weapons or physical force to maintain security.
- Investigate illegal or suspicious activities.
- Maintain operational records.
- Interview people to gather information about criminal activities.
- Issue warnings or citations.
- Check physical condition of people or animals.
- Collaborate with law enforcement or security agencies to respond to incidents.
- Provide care for animals.
- Inspect facilities to ensure compliance with security or safety regulations.
- Train employees in proper work procedures.
- Inform the public about policies, services or procedures.
- Face-to-Face Discussions — 95% responded “Every day.”
- Telephone — 86% responded “Every day.”
- Contact With Others — 83% responded “Constant contact with others.”
- Deal With External Customers — 78% responded “Extremely important.”
- Freedom to Make Decisions — 66% responded “A lot of freedom.”
- Structured versus Unstructured Work — 72% responded “A lot of freedom.”
- In an Enclosed Vehicle or Equipment — 68% responded “Every day.”
- Outdoors, Exposed to Weather — 54% responded “Every day.”
- Consequence of Error — 67% responded “Extremely serious.”
- Deal With Unpleasant or Angry People — 74% responded “Once a week or more but not every day.”
- Frequency of Decision Making — 53% responded “Every day.”
- Work With Work Group or Team — 53% responded “Extremely important.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 54% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 51% responded “Very important results.”
- Importance of Being Exact or Accurate — 49% responded “Extremely important.”
- Letters and Memos — 40% responded “Every day.”
- Exposed to Contaminants — 42% responded “Every day.”
- Exposed to Disease or Infections — 43% responded “Once a month or more but not every week.”
- Exposed to Minor Burns, Cuts, Bites, or Stings — 32% responded “Once a month or more but not every week.”
- Frequency of Conflict Situations — 38% responded “Once a week or more but not every day.”
- Importance of Repeating Same Tasks — 36% responded “Very important.”
- Indoors, Environmentally Controlled — 39% responded “Every day.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 32% responded “Less than half the time.”
- Time Pressure — 50% responded “Once a week or more but not every day.”
- Very Hot or Cold Temperatures — 30% responded “Every day.”
- Duration of Typical Work Week — 44% responded “More than 40 hours.”
- Coordinate or Lead Others — 31% responded “Extremely important.”
- Responsible for Others' Health and Safety — 43% responded “Very high responsibility.”
- Outdoors, Under Cover — 42% responded “Once a year or more but not every month.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 40% responded “Once a year or more but not every month.”
- Spend Time Sitting — 66% responded “About half the time.”
- Physical Proximity — 27% responded “Moderately close (at arm's length).”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to < 6.0)|
Percentage of Respondents
|Education Level Required|
|Not available||High school diploma or equivalent|
|Not available||Some college, no degree|
|Not available||Post-secondary certificate|
Interest code: RSC
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Integrity — Job requires being honest and ethical.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Persistence — Job requires persistence in the face of obstacles.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Wages & Employment Trends
|Median wages (2014)||$15.65 hourly, $32,560 annual|
|Employment (2012)||15,000 employees|
|Projected growth (2012-2022)||Average (8% to 14%)|
|Projected job openings (2012-2022)||4,500|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.