Skip navigation

Summary Report for:
33-9011.00 - Animal Control Workers

Handle animals for the purpose of investigations of mistreatment, or control of abandoned, dangerous, or unattended animals.

Sample of reported job titles: Animal Control Officer, Animal Park Code Enforcement Officer, Community Service Officer, Animal Attendant, Dog Control Officer

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Investigate reports of animal attacks or animal cruelty, interviewing witnesses, collecting evidence, and writing reports.
  • Capture and remove stray, uncontrolled, or abused animals from undesirable conditions, using nets, nooses, or tranquilizer darts as necessary.
  • Examine animals for injuries or malnutrition, and arrange for any necessary medical treatment.
  • Remove captured animals from animal-control service vehicles and place animals in shelter cages or other enclosures.
  • Euthanize rabid, unclaimed, or severely injured animals.
  • Supply animals with food, water, and personal care.
  • Clean facilities and equipment such as dog pens and animal control trucks.
  • Prepare for prosecutions related to animal treatment, and give evidence in court.
  • Educate the public about animal welfare, and animal control laws and regulations.
  • Contact animal owners to inform them that their pets are at animal holding facilities.

back to top

Tools & Technology

Tools used in this occupation:

Animal control traps — Animal capture nets; Animal traps; Bat excluders
Dog catching pole — Animal catch poles; Noose poles
Leashes or leads — Leashes
Muzzles — Dog muzzles
Two way radios — Mobile radios

Technology used in this occupation:

Data base user interface and query software — Animal Shelter Manager *; ARK Software Ark Shelter Software; RoseRush Services Shelter Pro Software; TRAX Animal Control Officer Software
Electronic mail software — Microsoft Outlook
Internet browser software — Web browser software
Spreadsheet software — Microsoft Excel
Word processing software — Microsoft Word

* Software developed by a government agency and/or distributed as freeware or shareware.

back to top

Knowledge

Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.

back to top

Skills

Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Speaking — Talking to others to convey information effectively.
Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Service Orientation — Actively looking for ways to help people.
Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
Coordination — Adjusting actions in relation to others' actions.

back to top

Abilities

Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Speech Clarity — The ability to speak clearly so others can understand you.
Written Comprehension — The ability to read and understand information and ideas presented in writing.
Written Expression — The ability to communicate information and ideas in writing so others will understand.

back to top

Work Activities

Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.

back to top

Work Context

Face-to-Face Discussions — 95% responded “Every day.”
Telephone — 86% responded “Every day.”
Contact With Others — 83% responded “Constant contact with others.”
Deal With External Customers — 78% responded “Extremely important.”
Freedom to Make Decisions — 66% responded “A lot of freedom.”
Structured versus Unstructured Work — 72% responded “A lot of freedom.”
In an Enclosed Vehicle or Equipment — 68% responded “Every day.”
Outdoors, Exposed to Weather — 54% responded “Every day.”
Consequence of Error — 67% responded “Extremely serious.”
Deal With Unpleasant or Angry People — 74% responded “Once a week or more but not every day.”

back to top

Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

back to top

Education


Percentage of Respondents
Education Level Required
Not available High school diploma or equivalent Help
Not available Some college, no degree
Not available Post-secondary certificate Help

back to top

Credentials

Find Licenses

back to top

Interests

Interest code: RSC

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

back to top

Work Styles

Integrity — Job requires being honest and ethical.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

back to top

Work Values

Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.

back to top

Related Occupations

13-1041.02 Licensing Examiners and Inspectors
31-2012.00 Occupational Therapy Aides Bright Outlook
33-3012.00 Correctional Officers and Jailers Bright Outlook
33-3021.02 Police Identification and Records Officers
33-3021.03 Criminal Investigators and Special Agents
33-3051.01 Police Patrol Officers Bright Outlook
33-3052.00 Transit and Railroad Police
53-2022.00 Airfield Operations Specialists
53-3011.00 Ambulance Drivers and Attendants, Except Emergency Medical Technicians   Bright Outlook Bright Outlook  
53-6061.00 Transportation Attendants, Except Flight Attendants

back to top

Wages & Employment Trends

Median wages (2013) $15.40 hourly, $32,020 annual
State wages Local Salary Info
 
Employment (2012) 15,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 4,500
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

back to top

Job Openings on the Web

Find Jobs Job Banks

back to top