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Summary Report for:
35-3011.00 - Bartenders

Mix and serve drinks to patrons, directly or through waitstaff.

Sample of reported job titles: Bar Captain, Bar Manager, Bartender, Bartender Extra, Mixologist

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Collect money for drinks served. See more occupations related to this task.
  • Check identification of customers to verify age requirements for purchase of alcohol. See more occupations related to this task.
  • Clean glasses, utensils, and bar equipment. See more occupations related to this task.
  • Balance cash receipts. See more occupations related to this task.
  • Attempt to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking, or ordering taxis or other transportation for intoxicated patrons. See more occupations related to this task.
  • Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. See more occupations related to this task.
  • Serve wine, and bottled or draft beer. See more occupations related to this task.
  • Take beverage orders from serving staff or directly from patrons. See more occupations related to this task.
  • Clean bars, work areas, and tables. See more occupations related to this task.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks. See more occupations related to this task.
  • Serve snacks or food items to customers seated at the bar. See more occupations related to this task.
  • Slice and pit fruit for garnishing drinks. See more occupations related to this task.
  • Ask customers who become loud and obnoxious to leave, or physically remove them. See more occupations related to this task.
  • Arrange bottles and glasses to make attractive displays. See more occupations related to this task.
  • Plan, organize, and control the operations of a cocktail lounge or bar. See more occupations related to this task.
  • Order or requisition liquors and supplies. See more occupations related to this task.
  • Supervise the work of bar staff and other bartenders. See more occupations related to this task.
  • Plan bar menus. See more occupations related to this task.
  • Prepare appetizers such as pickles, cheese, and cold meats. See more occupations related to this task.
  • Create drink recipes. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Alcohol analysers — Breathalyzers See more occupations related to this tool.
  • Bar code reader equipment — Barcode scanners; Linear imaging scanners; Long range charged coupled device CCD barcode scanners; Point of service scanners See more occupations related to this tool.
  • Carbonated beverage dispenser — Draught foam control devices; Electronic beer line maintenance equipment; Refrigerated liquid recirculation systems; Soda dispensers (see all 5 examples) See more occupations related to this tool.
  • Cash registers See more occupations related to this tool.
  • Cocktail shakers or accessories — 3-piece cocktail shakers; 4-piece cocktail shakers; Pour spouts; Spirit measures (see all 10 examples) See more occupations related to this tool.
  • Commercial use blenders — Blenders; Mojito machines See more occupations related to this tool.
  • Commercial use cutlery — Fruit knives; Lime slicers; Olive stuffers See more occupations related to this tool.
  • Commercial use dishwashers — Glass washers; Upright glass washers See more occupations related to this tool.
  • Commercial use graters — Zesters See more occupations related to this tool.
  • Commercial use juicers — Lime squeezers; Professional juicers See more occupations related to this tool.
  • Commercial use mixers — Drink mixers See more occupations related to this tool.
  • Commercial use strainers — 4-prong strainers; Cocktail strainers; Hawthorn strainers; Julep strainers (see all 5 examples) See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Domestic mist or trigger sprayers — Martini misters See more occupations related to this tool.
  • Ice shaver machines or accessories — Ice chippers; Ice crushers; Ice flakers See more occupations related to this tool.
  • Magnetic stripe readers and encoders — Credit card processing machines See more occupations related to this tool.
  • Non carbonated beverage dispenser — Beverage machines See more occupations related to this tool.
  • Notebook computers See more occupations related to this tool.
  • Point of sale POS receipt printers — Point of sale POS printers See more occupations related to this tool.
  • Point of sale POS terminal — Point of sale POS terminals; Point of service workstations See more occupations related to this tool.
  • Slush machines — Frozen drink machines See more occupations related to this tool.
  • Touch screen monitors See more occupations related to this tool.

Technology used in this occupation:

  • Data base user interface and query software — AZZ CardFile software See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • Point of sale POS software — Focus point of sale POS software; ICVERIFY software; Intuit QuickBooks Point of Sale; NCR NeighborhoodPOS (see all 8 examples) See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. See more occupations related to this knowledge.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.

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Abilities

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.

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Work Activities

  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. See more occupations related to this activity.

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Detailed Work Activities

  • Plan menu options. See more occupations related to this activity.
  • Process customer bills or payments. See more occupations related to this activity.
  • Enforce rules or regulations. See more occupations related to this activity.
  • Order materials, supplies, or equipment. See more occupations related to this activity.
  • Cook foods. See more occupations related to this activity.
  • Prepare foods for cooking or serving. See more occupations related to this activity.
  • Take customer orders. See more occupations related to this activity.
  • Clean tableware. See more occupations related to this activity.
  • Balance receipts. See more occupations related to this activity.
  • Communicate with customers to resolve complaints or ensure satisfaction. See more occupations related to this activity.
  • Stock serving stations or dining areas with food or supplies. See more occupations related to this activity.
  • Serve food or beverages. See more occupations related to this activity.
  • Clean food service areas. See more occupations related to this activity.
  • Arrange tables or dining areas. See more occupations related to this activity.
  • Coordinate activities of food service staff. See more occupations related to this activity.
  • Mix ingredients. See more occupations related to this activity.
  • Manage food service operations or parts of operations. See more occupations related to this activity.
  • Create new recipes or food presentations. See more occupations related to this activity.

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Work Context

  • Contact With Others — 96% responded “Constant contact with others.” See more occupations related to this work context.
  • Spend Time Standing — 81% responded “Continually or almost continually.” See more occupations related to this work context.
  • Deal With External Customers — 63% responded “Extremely important.” See more occupations related to this work context.
  • Face-to-Face Discussions — 66% responded “Every day.” See more occupations related to this work context.
  • Work With Work Group or Team — 65% responded “Extremely important.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 45% responded “A lot of freedom.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 63% responded “Continually or almost continually.” See more occupations related to this work context.
  • Frequency of Decision Making — 57% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions — 58% responded “Some freedom.” See more occupations related to this work context.
  • Physical Proximity — 41% responded “Very close (near touching).” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 52% responded “Continually or almost continually.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 45% responded “Very important.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 52% responded “Important results.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 37% responded “Extremely important.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 68% responded “Every day.” See more occupations related to this work context.
  • Spend Time Walking and Running — 45% responded “Continually or almost continually.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 42% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Telephone — 59% responded “Every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 31% responded “Very high responsibility.” See more occupations related to this work context.
  • Coordinate or Lead Others — 32% responded “Very important.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 48% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 31% responded “Once a month or more but not every week.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
36   High school diploma or equivalent Help
32   Some college, no degree
21   Less than high school diploma

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Credentials

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Interests

Interest code: ECR

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $9.16 hourly, $19,050 annual
State wages Local Salary Info
 
Employment (2012) 551,000 employees
Projected growth (2012-2022) Average (8% to 14%) Average (8% to 14%)
Projected job openings (2012-2022) 269,400
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

  • Bartenders external site. Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.

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