Summary Report for:
53-1011.00 - Aircraft Cargo Handling Supervisors
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.
Sample of reported job titles: Cargo Supervisor, Equipment Service Lead, Ground Operations Supervisor, Line Service Supervisor (LSS), Loadmaster, Operations Manager, Operations Supervisor, Ramp Lead, Ramp Supervisor, Sort Operations Supervisor
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
- Distribute cargo in such a manner that space use is maximized.
- Calculate load weights for different aircraft compartments, using charts and computers.
- Direct ground crews in the loading, unloading, securing, or staging of aircraft cargo or baggage.
- Determine the quantity and orientation of cargo and compute an aircraft's center of gravity.
- Accompany aircraft as a member of the flight crew to monitor and handle cargo in flight.
Tools & Technology
Tools used in this occupation:
- Aircraft cargo handling equipment — Aircraft loaders; Cargo collection hoppers; Cargo turntables; Elevating transfer vehicles ETV
- Airfreight conveyor truck — Airport cargo conveyor trucks; Belt loader trucks
- Airplane baggage tug or tractor — Airplane baggage tuggers
- Axle load scales — Forklift scales
- Belt conveyors — Conveyor belt systems; Programmable logic control PLC conveyor systems
- Desktop computers
- Dollies — Cargo dollies
- Floor or platform scales — Pancake scales
- Forklifts — Wheeled forklifts
- Ladders — Stepladders
- Pallet trucks — Pallet jacks
- Pry bars
- Ratchet tie down strap — Cargo tiedown straps
- Roller conveyors — Pipe roller conveyors
- Scanners — Data input scanners
- Scissor lift or lift table — Scissor lift trucks
- Two way radios — Mobile radios
- Wheel chocks — Aircraft wheel chocks
- Winches — Cargo winches
Technology used in this occupation:
- Data base user interface and query software — Data entry software
- Electronic mail software — Microsoft Outlook
- Inventory management software — Cargo tracking system software
- Materials requirements planning logistics and supply chain software — Warehouse management software
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
- Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination — Adjusting actions in relation to others' actions.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Speaking — Talking to others to convey information effectively.
- Time Management — Managing one's own time and the time of others.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Instructing — Teaching others how to do something.
- Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
- Far Vision — The ability to see details at a distance.
- Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
- Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
- Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
- Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
- Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
- Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
Detailed Work Activities
- Load shipments, belongings, or materials.
- Calculate weights, volumes or other characteristics of materials.
- Direct material handling or moving activities.
- Monitor cargo area conditions.
- Face-to-Face Discussions — 98% responded “Every day.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 96% responded “Every day.”
- Contact With Others
- Electronic Mail — 81% responded “Every day.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 92% responded “Every day.”
- Work With Work Group or Team
- Telephone — 85% responded “Every day.”
- Time Pressure — 70% responded “Every day.”
- Importance of Being Exact or Accurate — 57% responded “Very important.”
- Structured versus Unstructured Work — 59% responded “Some freedom.”
- Freedom to Make Decisions — 17% responded “Some freedom.”
- Letters and Memos — 73% responded “Once a week or more but not every day.”
- Duration of Typical Work Week
- Exposed to Contaminants — 26% responded “Once a week or more but not every day.”
- Indoors, Not Environmentally Controlled — 57% responded “Every day.”
- Outdoors, Exposed to Weather
- Responsibility for Outcomes and Results — 50% responded “Very high responsibility.”
- Responsible for Others' Health and Safety — 37% responded “Very high responsibility.”
- Exposed to Hazardous Equipment — 18% responded “Once a week or more but not every day.”
- Frequency of Conflict Situations — 45% responded “Once a week or more but not every day.”
- Very Hot or Cold Temperatures — 24% responded “Once a week or more but not every day.”
- Impact of Decisions on Co-workers or Company Results — 35% responded “Important results.”
- Physical Proximity — 67% responded “Moderately close (at arm's length).”
- Coordinate or Lead Others — 46% responded “Extremely important.”
- Frequency of Decision Making — 18% responded “Once a year or more but not every month.”
- Spend Time Making Repetitive Motions — 11% responded “Less than half the time.”
- Spend Time Standing — 15% responded “Continually or almost continually.”
- Deal With External Customers — 43% responded “Very important.”
- Deal With Unpleasant or Angry People — 65% responded “Once a week or more but not every day.”
- Importance of Repeating Same Tasks — 13% responded “Important.”
- Extremely Bright or Inadequate Lighting — 29% responded “Never.”
- In an Open Vehicle or Equipment — 27% responded “Never.”
- Consequence of Error — 29% responded “Serious.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 44% responded “More than half the time.”
- Spend Time Walking and Running
- Cramped Work Space, Awkward Positions
- Spend Time Bending or Twisting the Body — 34% responded “More than half the time.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to < 6.0)|
Percentage of Respondents
|Education Level Required|
|67||High school diploma or equivalent|
|23||Some college, no degree|
Interest code: ER
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity — Job requires being honest and ethical.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Persistence — Job requires persistence in the face of obstacles.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Wages & Employment Trends
|Median wages (2014)||$22.96 hourly, $47,760 annual|
|Employment (2014)||6,000 employees|
|Projected growth (2014-2024)||Little or no change (-1% to 1%)|
|Projected job openings (2014-2024)||1,900|
|Top industries (2014)|
Source: Bureau of Labor Statistics 2014 wage data and 2014-2024 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.