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Details Report for:
53-6031.00 - Automotive and Watercraft Service Attendants

Service automobiles, buses, trucks, boats, and other automotive or marine vehicles with fuel, lubricants, and accessories. Collect payment for services and supplies. May lubricate vehicle, change motor oil, install antifreeze, or replace lights or other accessories, such as windshield wiper blades or fan belts. May repair or replace tires.

Sample of reported job titles: Gas Station Cashier, Cleaner/Shifter, Gas Attendant, Service Station Attendant, Attendant, Gas Pumper, Clerk, Customer Service Representative, Fuel Attendant, Gas Station Attendant

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks   Save Table (XLS/CSV)


Importance
Category Task
93   Core Collect cash payments from customers and make change or charge purchases to customers' credit cards and provide customers with receipts.
86   Core Activate fuel pumps and fill fuel tanks of vehicles with gasoline or diesel fuel to specified levels.
83   Core Prepare daily reports of fuel, oil, and accessory sales.
74   Core Clean parking areas, offices, restrooms, or equipment and remove trash.
74   Core Check air pressure in vehicle tires; and levels of fuel, motor oil, transmission, radiator, battery, and other fluids; and add air, oil, water, or other fluids, as required.
64   Core Clean windshields, and/or wash and wax vehicles.
57   Core Provide customers with information about local roads or highways.
79   Supplemental Perform minor repairs, such as adjusting brakes, replacing spark plugs, or changing engine oil or filters.
77   Supplemental Order stock and price and shelve incoming goods.
77   Supplemental Rotate, test, and repair or replace tires.
74   Supplemental Sell prepared food, groceries, or related items.
73   Supplemental Maintain customer records and follow up periodically with telephone, mail, or personal reminders of services due.
72   Supplemental Grease and lubricate vehicles or specified units, such as springs, universal joints, or steering knuckles, using grease guns or spray lubricants.
70   Supplemental Sell and install accessories, such as batteries, windshield wiper blades, fan belts, bulbs, or headlamps.
58   Supplemental Test and charge batteries.
56   Supplemental Operate car washes.

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Tools & Technology   Save Table (XLS/CSV)

Tools used in this occupation:

Awls — Tire probing awls
Engine or vehicle stands — Tire stands
Hammers — Tire hammers
Height gauges — Tire tread depth gauges
Hoists — Power hoists
Hold down clamps — Holding clamps
Jacks — Hydraulic jacks
Lifts — Hydraulic automobile lifts
Point of sale POS terminal — Point of sale POS computer terminals
Protective gloves — Safety gloves
Pullers — Hub-cap pullers
Socket sets — Socket wrench sets
Specialty wrenches — Lug wrenches
Squeegees or washers — Glass squeegees
Tire pressure gauge — Tire pressure gauges
Wheel alignment equipment — Wheel alignment machines

Technology used in this occupation:

Data base user interface and query software — Data entry software
Inventory management software — Inventory management systems software
Point of sale POS software
Time accounting software — Timekeeping software

See all 33 T2 categories

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Knowledge   Save Table (XLS/CSV)


Importance
Knowledge
78   Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
60   Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
52   Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
49   Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
46   Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
45   English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
43   Mechanical — Knowledge of machines and tools, including their designs, uses, repair, and maintenance.
40   Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
39   Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
37   Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
36   Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
26   Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
25   Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
25   Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
24   Chemistry — Knowledge of the chemical composition, structure, and properties of substances and of the chemical processes and transformations that they undergo. This includes uses of chemicals and their interactions, danger signs, production techniques, and disposal methods.
24   Physics — Knowledge and prediction of physical principles, laws, their interrelationships, and applications to understanding fluid, material, and atmospheric dynamics, and mechanical, electrical, atomic and sub- atomic structures and processes.
23   Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
18   Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
18   Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
17   Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
12   Foreign Language — Knowledge of the structure and content of a foreign (non-English) language including the meaning and spelling of words, rules of composition and grammar, and pronunciation.
11   Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
10   Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures.
  Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
  Geography — Knowledge of principles and methods for describing the features of land, sea, and air masses, including their physical characteristics, locations, interrelationships, and distribution of plant, animal, and human life.
  Sociology and Anthropology — Knowledge of group behavior and dynamics, societal trends and influences, human migrations, ethnicity, cultures and their history and origins.
  Building and Construction — Knowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.
  Philosophy and Theology — Knowledge of different philosophical systems and religions. This includes their basic principles, values, ethics, ways of thinking, customs, practices, and their impact on human culture.
  Therapy and Counseling — Knowledge of principles, methods, and procedures for diagnosis, treatment, and rehabilitation of physical and mental dysfunctions, and for career counseling and guidance.
  History and Archeology — Knowledge of historical events and their causes, indicators, and effects on civilizations and cultures.
  Biology — Knowledge of plant and animal organisms, their tissues, cells, functions, interdependencies, and interactions with each other and the environment.
  Fine Arts — Knowledge of the theory and techniques required to compose, produce, and perform works of music, dance, visual arts, drama, and sculpture.

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Skills   Save Table (XLS/CSV)


Importance
Skill
56   Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
56   Service Orientation — Actively looking for ways to help people.
56   Speaking — Talking to others to convey information effectively.
53   Operation and Control — Controlling operations of equipment or systems.
50   Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
50   Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
50   Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
50   Time Management — Managing one's own time and the time of others.
47   Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
47   Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
47   Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
47   Repairing — Repairing machines or systems using the needed tools.
44   Negotiation — Bringing others together and trying to reconcile differences.
44   Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
44   Writing — Communicating effectively in writing as appropriate for the needs of the audience.
41   Coordination — Adjusting actions in relation to others' actions.
41   Equipment Maintenance — Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
41   Persuasion — Persuading others to change their minds or behavior.
41   Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
35   Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
35   Equipment Selection — Determining the kind of tools and equipment needed to do a job.
35   Troubleshooting — Determining causes of operating errors and deciding what to do about it.
31   Mathematics — Using mathematics to solve problems.
28   Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
25   Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
25   Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
22   Installation — Installing equipment, machines, wiring, or programs to meet specifications.
22   Instructing — Teaching others how to do something.
22   Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
13   Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
13   Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
13   Programming — Writing computer programs for various purposes.
  Science — Using scientific rules and methods to solve problems.
  Operations Analysis — Analyzing needs and product requirements to create a design.
  Technology Design — Generating or adapting equipment and technology to serve user needs.

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Abilities   Save Table (XLS/CSV)


Importance
Ability
60   Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
56   Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
56   Near Vision — The ability to see details at close range (within a few feet of the observer).
53   Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
53   Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
53   Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
53   Speech Clarity — The ability to speak clearly so others can understand you.
53   Stamina — The ability to exert yourself physically over long periods of time without getting winded or out of breath.
53   Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects.
53   Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
50   Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
50   Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
50   Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
50   Speech Recognition — The ability to identify and understand the speech of another person.
50   Written Comprehension — The ability to read and understand information and ideas presented in writing.
47   Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
47   Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
47   Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
47   Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
47   Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion.
47   Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
47   Reaction Time — The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
47   Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
44   Far Vision — The ability to see details at a distance.
44   Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
44   Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
44   Response Orientation — The ability to choose quickly between two or more movements in response to two or more different signals (lights, sounds, pictures). It includes the speed with which the correct response is started with the hand, foot, or other body part.
44   Visual Color Discrimination — The ability to match or detect differences between colors, including shades of color and brightness.
41   Auditory Attention — The ability to focus on a single source of sound in the presence of other distracting sounds.
41   Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.
41   Hearing Sensitivity — The ability to detect or tell the differences between sounds that vary in pitch and loudness.
41   Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
41   Visualization — The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged.
41   Written Expression — The ability to communicate information and ideas in writing so others will understand.
38   Spatial Orientation — The ability to know your location in relation to the environment or to know where other objects are in relation to you.
38   Wrist-Finger Speed — The ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
35   Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
35   Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
35   Speed of Limb Movement — The ability to quickly move the arms and legs.
31   Dynamic Strength — The ability to exert muscle force repeatedly or continuously over time. This involves muscular endurance and resistance to muscle fatigue.
31   Rate Control — The ability to time your movements or the movement of a piece of equipment in anticipation of changes in the speed and/or direction of a moving object or scene.
31   Sound Localization — The ability to tell the direction from which a sound originated.
31   Speed of Closure — The ability to quickly make sense of, combine, and organize information into meaningful patterns.
28   Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
28   Gross Body Equilibrium — The ability to keep or regain your body balance or stay upright when in an unstable position.
28   Memorization — The ability to remember information such as words, numbers, pictures, and procedures.
25   Night Vision — The ability to see under low light conditions.
25   Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
25   Peripheral Vision — The ability to see objects or movement of objects to one's side when the eyes are looking ahead.
22   Glare Sensitivity — The ability to see objects in the presence of glare or bright lighting.
  Explosive Strength — The ability to use short bursts of muscle force to propel oneself (as in jumping or sprinting), or to throw an object.
 Dynamic Flexibility — The ability to quickly and repeatedly bend, stretch, twist, or reach out with your body, arms, and/or legs.

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Work Activities   Save Table (XLS/CSV)


Importance
Work Activity
73   Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
69   Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  • Control pumps or pumping equipment.
66   Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
  • Clean facilities or work areas.
  • Clean machinery or equipment.
  • Clean vehicles or vehicle components.
65   Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
63   Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
61   Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
60   Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Install parts, assemblies, or attachments in transportation or material handling equipment.
55   Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
52   Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Inspect motor vehicles.
51   Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
49   Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
49   Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
49   Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
48   Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
47   Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
44   Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles.
  • Maintain vehicles in good working condition.
  • Maintain watercraft engines or machinery.
43   Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
43   Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
41   Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Record sales or transactions data.
40   Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
39   Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
39   Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
38   Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Provide transportation information to passengers or customers.
38   Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
38   Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
37   Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
36   Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Measure the level or depth of water or other liquids.
35   Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
35   Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
34   Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
33   Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
32   Repairing and Maintaining Electronic Equipment — Servicing, repairing, calibrating, regulating, fine-tuning, or testing machines, devices, and equipment that operate primarily on the basis of electrical or electronic (not mechanical) principles.
30   Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
  • Sell products or services.
29   Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
27   Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
27   Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
25   Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
23   Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
  • Acquire supplies or equipment.
  • Collect fares or payment from customers.
22   Drafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment — Providing documentation, detailed instructions, drawings, or specifications to tell others about how devices, parts, equipment, or structures are to be fabricated, constructed, assembled, modified, maintained, or used.
19   Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
17   Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.

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Work Context   Save Table (XLS/CSV)


Context
Work Context
96   Exposed to Contaminants — How often does this job require working exposed to contaminants (such as pollutants, gases, dust or odors)?
94   Outdoors, Exposed to Weather — How often does this job require working outdoors, exposed to all weather conditions?
92   Contact With Others — How much does this job require the worker to be in contact with others (face-to-face, by telephone, or otherwise) in order to perform it?
86   Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — How much does this job require using your hands to handle, control, or feel objects, tools or controls?
83   Telephone — How often do you have telephone conversations in this job?
81   Exposed to Hazardous Conditions — How often does this job require exposure to hazardous conditions?
81   Spend Time Standing — How much does this job require standing?
80   Freedom to Make Decisions — How much decision making freedom, without supervision, does the job offer?
79   Impact of Decisions on Co-workers or Company Results — How do the decisions an employee makes impact the results of co-workers, clients or the company?
79   Importance of Being Exact or Accurate — How important is being very exact or highly accurate in performing this job?
76   Deal With External Customers — How important is it to work with external customers or the public in this job?
76   Face-to-Face Discussions — How often do you have to have face-to-face discussions with individuals or teams in this job?
76   Spend Time Walking and Running — How much does this job require walking and running?
75   Physical Proximity — To what extent does this job require the worker to perform job tasks in close physical proximity to other people?
73   Exposed to Hazardous Equipment — How often does this job require exposure to hazardous equipment?
72   Deal With Unpleasant or Angry People — How frequently does the worker have to deal with unpleasant, angry, or discourteous individuals as part of the job requirements?
72   Sounds, Noise Levels Are Distracting or Uncomfortable — How often does this job require working exposed to sounds and noise levels that are distracting or uncomfortable?
72   Very Hot or Cold Temperatures — How often does this job require working in very hot (above 90 F degrees) or very cold (below 32 F degrees) temperatures?
68   Frequency of Decision Making — How frequently is the worker required to make decisions that affect other people, the financial resources, and/or the image and reputation of the organization?
68   Spend Time Making Repetitive Motions — How much does this job require making repetitive motions?
62   Importance of Repeating Same Tasks — How important is repeating the same physical activities (e.g., key entry) or mental activities (e.g., checking entries in a ledger) over and over, without stopping, to performing this job?
60   Structured versus Unstructured Work — To what extent is this job structured for the worker, rather than allowing the worker to determine tasks, priorities, and goals?
59   Outdoors, Under Cover — How often does this job require working outdoors, under cover (e.g., structure with roof but no walls)?
57   Time Pressure — How often does this job require the worker to meet strict deadlines?
55   Work With Work Group or Team — How important is it to work with others in a group or team in this job?
54   Consequence of Error — How serious would the result usually be if the worker made a mistake that was not readily correctable?
51   Indoors, Not Environmentally Controlled — How often does this job require working indoors in non-controlled environmental conditions (e.g., warehouse without heat)?
49   Frequency of Conflict Situations — How often are there conflict situations the employee has to face in this job?
49   Responsible for Others' Health and Safety — How much responsibility is there for the health and safety of others in this job?
48   Spend Time Bending or Twisting the Body — How much does this job require bending or twisting your body?
46   Coordinate or Lead Others — How important is it to coordinate or lead others in accomplishing work activities in this job?
46   Exposed to Minor Burns, Cuts, Bites, or Stings — How often does this job require exposure to minor burns, cuts, bites, or stings?
46   Level of Competition — To what extent does this job require the worker to compete or to be aware of competitive pressures?
45   In an Enclosed Vehicle or Equipment — How often does this job require working in a closed vehicle or equipment (e.g., car)?
43   Responsibility for Outcomes and Results — How responsible is the worker for work outcomes and results of other workers?
41   Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — How much does this job require wearing common protective or safety equipment such as safety shoes, glasses, gloves, hard hats or life jackets?
35   Spend Time Kneeling, Crouching, Stooping, or Crawling — How much does this job require kneeling, crouching, stooping or crawling?
34   Cramped Work Space, Awkward Positions — How often does this job require working in cramped work spaces that requires getting into awkward positions?
33   Duration of Typical Work Week — Number of hours typically worked in one week.
32   Extremely Bright or Inadequate Lighting — How often does this job require working in extremely bright or inadequate lighting conditions?
32   Pace Determined by Speed of Equipment — How important is it to this job that the pace is determined by the speed of equipment or machinery? (This does not refer to keeping busy at all times on this job.)
31   Indoors, Environmentally Controlled — How often does this job require working indoors in environmentally controlled conditions?
31   Letters and Memos — How often does the job require written letters and memos?
27   Spend Time Sitting — How much does this job require sitting?
25   Degree of Automation — How automated is the job?
24   Electronic Mail — How often do you use electronic mail in this job?
23   Deal With Physically Aggressive People — How frequently does this job require the worker to deal with physical aggression of violent individuals?
17   Exposed to Disease or Infections — How often does this job require exposure to disease/infections?
13   In an Open Vehicle or Equipment — How often does this job require working in an open vehicle or equipment (e.g., tractor)?
13   Spend Time Keeping or Regaining Balance — How much does this job require keeping or regaining your balance?
12   Exposed to High Places — How often does this job require exposure to high places?
11   Public Speaking — How often do you have to perform public speaking in this job?
11   Work Schedules — How regular are the work schedules for this job?
  Exposed to Whole Body Vibration — How often does this job require exposure to whole body vibration (e.g., operate a jackhammer)?
  Spend Time Climbing Ladders, Scaffolds, or Poles — How much does this job require climbing ladders, scaffolds, or poles?
  Exposed to Radiation — How often does this job require exposure to radiation?
  Wear Specialized Protective or Safety Equipment such as Breathing Apparatus, Safety Harness, Full Protection Suits, or Radiation Protection — How much does this job require wearing specialized protective or safety equipment such as breathing apparatus, safety harness, full protection suits, or radiation protection?

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Job Zone   Save Table (XLS/CSV)

Title Job Zone One: Little or No Preparation Needed
Education Some of these occupations may require a high school diploma or GED certificate.
Related Experience Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, nonfarm animal caretakers, continuous mining machine operators, and waiters/waitresses.
SVP Range (Below 4.0)

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Education


Percentage of Respondents
Education Level Required
53   High school diploma or equivalent Help
33   Less than high school diploma
14   Post-secondary certificate Help

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Credentials

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Interests   Save Table (XLS/CSV)


Occupational Interest
Interest
100   Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
61   Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
39   Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
22   Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
22   Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
 Artistic — Artistic occupations frequently involve working with forms, designs and patterns. They often require self-expression and the work can be done without following a clear set of rules.

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Work Styles   Save Table (XLS/CSV)


Importance
Work Style
82   Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
81   Integrity — Job requires being honest and ethical.
79   Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
74   Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
72   Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
68   Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
67   Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
63   Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
63   Initiative — Job requires a willingness to take on responsibilities and challenges.
61   Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
59   Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
59   Persistence — Job requires persistence in the face of obstacles.
54   Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
53   Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
50   Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
43   Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.

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Work Values   Save Table (XLS/CSV)


Extent
Work Value
61   Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
39   Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
33   Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
20   Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
11   Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
11   Recognition — Occupations that satisfy this work value offer advancement, potential for leadership, and are often considered prestigious. Corresponding needs are Advancement, Authority, Recognition and Social Status.

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Related Occupations   Save Table (XLS/CSV)

37-2011.00 Janitors and Cleaners, Except Maids and Housekeeping Cleaners Bright Outlook
37-3011.00 Landscaping and Groundskeeping Workers Bright Outlook
39-2021.00 Nonfarm Animal Caretakers
45-2092.01 Nursery Workers   Bright Outlook Bright Outlook  
45-2093.00 Farmworkers, Farm, Ranch, and Aquacultural Animals
49-3021.00 Automotive Body and Related Repairers
49-3093.00 Tire Repairers and Changers
53-3031.00 Driver/Sales Workers Bright Outlook
53-6011.00 Bridge and Lock Tenders
53-6021.00 Parking Lot Attendants

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Wages & Employment Trends

Median wages (2013) $9.84 hourly, $20,470 annual
State wages Local Salary Info
 
Employment (2012) 110,000 employees
Projected growth (2012-2022) Faster than average (15% to 21%) Faster than average (15% to 21%)
Projected job openings (2012-2022) 51,200
State trends Employment Trends
 
Top industries (2012)
Retail Trade (54% employed in this sector)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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