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Summary Report for:
11-3071.02 - Storage and Distribution Managers

Plan, direct, or coordinate the storage or distribution operations within an organization or the activities of organizations that are engaged in storing or distributing materials or products.

Sample of reported job titles: Cold Storage Supervisor, Customer Service Manager, Distribution Center Manager, Distribution Manager, Distribution Operation Manager, Load Out Supervisor, Shipping Manager, Shipping Supervisor, Stores Supervisor, Warehouse Manager

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Prepare and manage departmental budgets. See more occupations related to this task.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials. See more occupations related to this task.
  • Interview, select, and train warehouse and supervisory personnel. See more occupations related to this task.
  • Plan, develop, or implement warehouse safety and security programs and activities. See more occupations related to this task.
  • Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals. See more occupations related to this task.
  • Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated. See more occupations related to this task.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing. See more occupations related to this task.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments. See more occupations related to this task.
  • Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements. See more occupations related to this task.
  • Schedule or monitor air or surface pickup, delivery, or distribution of products or materials. See more occupations related to this task.
  • Respond to customers' or shippers' questions and complaints regarding storage and distribution services. See more occupations related to this task.
  • Develop and document standard and emergency operating procedures for receiving, handling, storing, shipping, or salvaging products or materials. See more occupations related to this task.
  • Develop or implement plans for facility modification or expansion, such as equipment purchase or changes in space allocation or structural design. See more occupations related to this task.
  • Track and trace goods while they are en route to their destinations, expediting orders when necessary. See more occupations related to this task.
  • Negotiate with carriers, warehouse operators, or insurance company representatives for services and preferential rates. See more occupations related to this task.
  • Arrange for necessary shipping documentation and contact customs officials to effect release of shipments. See more occupations related to this task.
  • Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate. See more occupations related to this task.
  • Advise sales and billing departments of transportation charges for customers' accounts. See more occupations related to this task.
  • Examine invoices and shipping manifests for conformity to tariff and customs regulations. See more occupations related to this task.
  • Develop or implement plans for storage and distribution activities that emphasize technological solutions for sustainability, such as investment in smart or eco-friendly containers, dynamic distribution networks, warehouse renovations, or fuel efficient fleets. Green Task Statement See more occupations related to this task.
  • Develop storage and distribution models that include factors such as warehouse locations, customer locations, or available transportation modes to maximize operational efficiency or sustainability. Green Task Statement See more occupations related to this task.
  • Evaluate contractors or business partners for operational efficiency or safety or environmental performance records. Green Task Statement See more occupations related to this task.
  • Evaluate the environmental implications of new warehouses or distribution networks. Green Task Statement See more occupations related to this task.
  • Identify and implement carbon minimization activities to offset carbon emissions, such as by planting trees, purchasing carbon credits, or purchasing green technologies, such as air filtration or alternative energy vehicles or power. Green Task Statement See more occupations related to this task.
  • Plan or implement environmental training programs and activities. Green Task Statement See more occupations related to this task.
  • Select modes of transportation for the distribution of goods that minimize pollution, such as carbon output or other environmental impacts. Green Task Statement See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Bar code labels — Barcoding labels See more occupations related to this tool.
  • Bar code reader equipment — Barcode scanners See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Digital cameras See more occupations related to this tool.
  • Forklifts See more occupations related to this tool.
  • Location based messaging service platforms — Wireless communication and satellite positioning tools See more occupations related to this tool.
  • Mobile phones — Cell phones See more occupations related to this tool.
  • Notebook computers — Laptop computers See more occupations related to this tool.
  • Pallet trucks — Pallet jacks See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Personal digital assistant PDAs or organizers — Personal digital assistants PDA See more occupations related to this tool.
  • Radio frequency data communication equipment — Radio frequency handheld terminals; Radio frequency truck-mounted terminals See more occupations related to this tool.
  • Radio frequency identification devices — Radio frequency identification RFID devices See more occupations related to this tool.
  • Vehicular global positioning system GPS — Global positioning systems GPS See more occupations related to this tool.

Technology used in this occupation:

  • Analytical or scientific software — Integrated Decision Support Netwise Enterprise; Integrated Decision Support Netwise Frontline; QUALCOMM QTRACS; QUALCOMM ViaWeb See more occupations related to this technology.
  • Compliance software — Scanlon Associates LogPak See more occupations related to this technology.
  • Data base user interface and query software — Microsoft Access See more occupations related to this technology.
  • Electronic mail software — IBM Lotus Notes; Microsoft Outlook See more occupations related to this technology.
  • Enterprise resource planning ERP software — Infor ERP Baan; Microsoft Great Plains software; SAP software See more occupations related to this technology.
  • Graphics or photo imaging software — Graphics software See more occupations related to this technology.
  • Inventory management software — Aljex Inventory; International Business Systems software; MRA Technologies MRATrack Warehouse Management System; Sentai Pinpoint (see all 7 examples) See more occupations related to this technology.
  • Label making software — ABOL Manifest Systems See more occupations related to this technology.
  • Materials requirements planning logistics and supply chain software — Catalyst International CatalystConnect; IBM i2 Transportation Manager; Integrated Decision Support Corporation Netwise Supply Chain; TECSYS EliteSeries (see all 13 examples) See more occupations related to this technology.
  • Office suite software — Microsoft Office software See more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Time accounting software — WorkForce Software EmpCenter Time and Attendance See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.
  • Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits. See more occupations related to this knowledge.
  • Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems. See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. See more occupations related to this knowledge.

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Skills

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. See more occupations related to this skill.
  • Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures. See more occupations related to this skill.
  • Negotiation — Bringing others together and trying to reconcile differences. See more occupations related to this skill.
  • Persuasion — Persuading others to change their minds or behavior. See more occupations related to this skill.
  • Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes. See more occupations related to this skill.
  • Mathematics — Using mathematics to solve problems. See more occupations related to this skill.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem. See more occupations related to this ability.

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Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. See more occupations related to this activity.

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Detailed Work Activities

  • Supervise employees. See more occupations related to this activity.
  • Schedule activities or facility use. See more occupations related to this activity.
  • Resolve customer complaints or problems. See more occupations related to this activity.
  • Monitor performance of organizational members or partners. See more occupations related to this activity.
  • Inspect condition or functioning of facilities or equipment. See more occupations related to this activity.
  • Interview employees, customers, or others to collect information. See more occupations related to this activity.
  • Confer with organizational members to accomplish work activities. See more occupations related to this activity.
  • Analyze data to inform operational decisions or activities. See more occupations related to this activity.
  • Implement organizational process or policy changes. See more occupations related to this activity.
  • Prepare operational budgets. See more occupations related to this activity.
  • Conduct employee training programs. See more occupations related to this activity.
  • Develop safety standards, policies, or procedures. See more occupations related to this activity.
  • Analyze forecasting data to improve business decisions. See more occupations related to this activity.
  • Develop emergency response plans or procedures. See more occupations related to this activity.
  • Schedule product or material transportation. See more occupations related to this activity.
  • Hire personnel. See more occupations related to this activity.
  • Prepare operational progress or status reports. See more occupations related to this activity.
  • Monitor facilities or operational systems. See more occupations related to this activity.
  • Develop sustainable organizational policies or practices. See more occupations related to this activity.
  • Determine pricing or monetary policies. See more occupations related to this activity.
  • Monitor resources. See more occupations related to this activity.
  • Negotiate contracts for transportation, distribution, or logistics services. See more occupations related to this activity.
  • Examine financial records to ensure compliance with policies or regulations. See more occupations related to this activity.
  • Purchase materials, equipment, or other resources. See more occupations related to this activity.
  • Coordinate operational activities with external stakeholders. See more occupations related to this activity.
  • Document organizational or operational procedures. See more occupations related to this activity.
  • Estimate cost or material requirements. See more occupations related to this activity.
  • Develop operating strategies, plans, or procedures for green or sustainable operations. See more occupations related to this activity.
  • Train employees on environmental awareness, conservation, or safety topics. See more occupations related to this activity.
  • Analyze financial records or reports to determine state of operations. See more occupations related to this activity.
  • Implement transportation changes to reduce environmental impact. See more occupations related to this activity.
  • Evaluate potential of products, technologies, or resources. See more occupations related to this activity.
  • Model operational processes. See more occupations related to this activity.
  • Plan facility layouts or designs. See more occupations related to this activity.
  • Evaluate environmental impact of operational or development activities. See more occupations related to this activity.

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Work Context

  • Telephone — 96% responded “Every day.” See more occupations related to this work context.
  • Face-to-Face Discussions — 83% responded “Every day.” See more occupations related to this work context.
  • Electronic Mail — 92% responded “Every day.” See more occupations related to this work context.
  • Contact With Others — 71% responded “Constant contact with others.” See more occupations related to this work context.
  • Work With Work Group or Team — 58% responded “Extremely important.” See more occupations related to this work context.
  • Time Pressure — 46% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 38% responded “Extremely important.” See more occupations related to this work context.
  • Freedom to Make Decisions — 38% responded “A lot of freedom.” See more occupations related to this work context.
  • Duration of Typical Work Week — 54% responded “40 hours.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 46% responded “High responsibility.” See more occupations related to this work context.
  • Letters and Memos — 38% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 43% responded “Every day.” See more occupations related to this work context.
  • Indoors, Not Environmentally Controlled — 61% responded “Every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 33% responded “Some freedom.” See more occupations related to this work context.
  • Coordinate or Lead Others — 38% responded “Very important.” See more occupations related to this work context.
  • Spend Time Standing — 33% responded “Continually or almost continually.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 29% responded “High responsibility.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 38% responded “Moderate results.” See more occupations related to this work context.
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 50% responded “Every day.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 50% responded “Every day.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 46% responded “Important.” See more occupations related to this work context.
  • Deal With External Customers — 33% responded “Important.” See more occupations related to this work context.

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Job Zone

Title Job Zone Four: Considerable Preparation Needed
Education Most of these occupations require a four-year bachelor's degree, but some do not.
Related Experience A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.
Job Training Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.
Job Zone Examples Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, art directors, and cost estimators.
SVP Range (7.0 to < 8.0)

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Education


Percentage of Respondents
Education Level Required
58   Bachelor's degree
21   High school diploma or equivalent Help
8   Some college, no degree

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Credentials

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Interests

Interest code: EC

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.

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Work Values

  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages data collected from Transportation, Storage, and Distribution Managers.
Employment data collected from Transportation, Storage, and Distribution Managers.
Industry data collected from Transportation, Storage, and Distribution Managers.

Median wages (2014) $41.06 hourly, $85,400 annual
State wages Local Salary Info
 
Employment (2012) 105,000 employees
Projected growth (2012-2022) Slower than average (3% to 7%) Slower than average (3% to 7%)
Projected job openings (2012-2022) 29,100
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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