Summary Report for:
11-3071.03 - Logistics Managers
Plan, direct, or coordinate purchasing, warehousing, distribution, forecasting, customer service, or planning services. Manage logistics personnel and logistics systems and direct daily operations.
Sample of reported job titles: Global Logistics Manager, Integrated Logistics Programs Director, Logistics Manager, Logistics Solution Manager, Supply Chain Logistics Manager
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
- Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
- Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
- Supervise the work of logistics specialists, planners, or schedulers.
- Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management.
- Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.
- Negotiate transportation rates or services.
- Analyze the financial impact of proposed logistics changes, such as routing, shipping modes, product volumes or mixes, or carriers.
- Recommend optimal transportation modes, routing, equipment, or frequency.
- Monitor product import or export processes to ensure compliance with regulatory or legal requirements.
- Participate in carrier management processes, such as selection, qualification, or performance evaluation.
- Develop risk management programs to ensure continuity of supply in emergency scenarios.
- Plan or implement improvements to internal or external logistics systems or processes.
- Plan or implement material flow management systems to meet production requirements.
- Analyze all aspects of corporate logistics to determine the most cost-effective or efficient means of transporting products or supplies.
- Create policies or procedures for logistics activities.
- Communicate freight transportation information to customers or suppliers, using transportation management, electronic logistics marketplace, or electronic freight information systems, to improve efficiency, speed, or quality of transportation services.
- Establish or monitor specific supply chain-based performance measurement systems.
- Implement specific customer requirements, such as internal reporting or customized transportation metrics.
- Ensure carrier compliance with company policies or procedures for product transit or delivery.
- Train shipping department personnel in roles or responsibilities regarding global logistics strategies.
- Review global, national, or regional transportation or logistics reports for ways to improve efficiency or minimize the environmental impact of logistics activities.
- Prepare or file environmental certification applications.
Tools & Technology
Tools used in this occupation:
- Hazardous material protective apparel — Personal protective equipment
- Laser fax machine — Laser facsimile machines
- Special purpose telephones — Multi-line telephone systems
Technology used in this occupation:
- Analytical or scientific software — Optimization software
- Calendar and scheduling software — Scheduling software
- Charting software — Microsoft Office Visio
- Data base reporting software — SAP BusinessObjects software
- Data base user interface and query software — Database software; Microsoft Access; Microsoft SQL Server
- Electronic mail software — Email software; Microsoft Outlook
- Enterprise resource planning ERP software — Microsoft Dynamics AX; Oracle JD Edwards EnterpriseOne; SAP ERP Operations; Transtek Compass ERP (see all 5 examples)
- Inventory management software — Inventory control software
- Materials requirements planning logistics and supply chain software — 3PL Central; Four Soft 4S VisiLog; UPS WorldShip; USPS.com (see all 14 examples)
- Mobile location based services software — Transportation management system TMS software
- Office suite software — Microsoft Office software
- Presentation software — Microsoft PowerPoint
- Project management software — Microsoft Project
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
- Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
- Economics and Accounting — Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Time Management — Managing one's own time and the time of others.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking — Talking to others to convey information effectively.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Coordination — Adjusting actions in relation to others' actions.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Negotiation — Bringing others together and trying to reconcile differences.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Persuasion — Persuading others to change their minds or behavior.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Management of Material Resources — Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.
- Management of Financial Resources — Determining how money will be spent to get the work done, and accounting for these expenditures.
- Service Orientation — Actively looking for ways to help people.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Mathematics — Using mathematics to solve problems.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Number Facility — The ability to add, subtract, multiply, or divide quickly and correctly.
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions.
Detailed Work Activities
- Supervise employees.
- Direct organizational operations, projects, or services.
- Resolve customer complaints or problems.
- Develop operating strategies, plans, or procedures.
- Monitor organizational compliance with regulations.
- Analyze data to inform operational decisions or activities.
- Confer with organizational members to accomplish work activities.
- Maintain operational records.
- Monitor organizational procedures to ensure proper functioning.
- Implement organizational process or policy changes.
- Develop organizational policies or programs.
- Determine operational compliance with regulations or standards.
- Conduct employee training programs.
- Develop emergency response plans or procedures.
- Maintain knowledge of current developments in area of expertise.
- Manage operations, research, or logistics projects.
- Prepare forms or applications.
- Analyze financial records to improve efficiency.
- Negotiate contracts for environmental remediation, green energy, or renewable resources.
- Communicate organizational information to customers or other stakeholders.
- Determine resource needs.
- Negotiate contracts for transportation, distribution, or logistics services.
- Develop environmental remediation or protection plans.
- Implement transportation changes to reduce environmental impact.
- Model operational processes.
- Conduct environmental audits.
- Electronic Mail — 100% responded “Every day.”
- Telephone — 96% responded “Every day.”
- Face-to-Face Discussions — 87% responded “Every day.”
- Indoors, Environmentally Controlled — 87% responded “Every day.”
- Work With Work Group or Team — 61% responded “Extremely important.”
- Contact With Others — 52% responded “Constant contact with others.”
- Freedom to Make Decisions — 55% responded “A lot of freedom.”
- Time Pressure — 52% responded “Once a week or more but not every day.”
- Duration of Typical Work Week — 57% responded “More than 40 hours.”
- Importance of Being Exact or Accurate — 52% responded “Very important.”
- Spend Time Sitting — 48% responded “More than half the time.”
- Structured versus Unstructured Work — 48% responded “Some freedom.”
- Impact of Decisions on Co-workers or Company Results — 52% responded “Important results.”
- Responsibility for Outcomes and Results — 39% responded “High responsibility.”
- Frequency of Decision Making — 36% responded “Every day.”
- Coordinate or Lead Others — 39% responded “Very important.”
- Letters and Memos — 39% responded “Once a month or more but not every week.”
- Level of Competition — 48% responded “Highly competitive.”
- Deal With External Customers — 35% responded “Very important.”
- Responsible for Others' Health and Safety — 43% responded “High responsibility.”
- Frequency of Conflict Situations — 39% responded “Once a week or more but not every day.”
- Importance of Repeating Same Tasks — 26% responded “Very important.”
|Title||Job Zone Four: Considerable Preparation Needed|
|Education||Most of these occupations require a four-year bachelor's degree, but some do not.|
|Related Experience||A considerable amount of work-related skill, knowledge, or experience is needed for these occupations. For example, an accountant must complete four years of college and work for several years in accounting to be considered qualified.|
|Job Training||Employees in these occupations usually need several years of work-related experience, on-the-job training, and/or vocational training.|
|Job Zone Examples||Many of these occupations involve coordinating, supervising, managing, or training others. Examples include accountants, sales managers, database administrators, teachers, chemists, art directors, and cost estimators.|
|SVP Range||(7.0 to < 8.0)|
Percentage of Respondents
|Education Level Required|
Interest code: EC
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Integrity — Job requires being honest and ethical.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Persistence — Job requires persistence in the face of obstacles.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Wages & Employment Trends
Median wages data collected from Transportation, Storage, and Distribution Managers.
Employment data collected from Transportation, Storage, and Distribution Managers.
Industry data collected from Transportation, Storage, and Distribution Managers.
|Median wages (2014)||$41.06 hourly, $85,400 annual|
|Employment (2012)||105,000 employees|
|Projected growth (2012-2022)||Slower than average (3% to 7%)|
|Projected job openings (2012-2022)||29,100|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.