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Summary Report for:
13-2071.00 - Credit Counselors

Advise and educate individuals or organizations on acquiring and managing debt. May provide guidance in determining the best type of loan and explaining loan requirements or restrictions. May help develop debt management plans, advise on credit issues, or provide budget, mortgage, and bankruptcy counseling.

Also see: Loan Counselors

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Tasks  |  Wages & Employment

Tasks

  • Advise clients or respond to inquiries about financial matters in person or via phone, email, Web site, or Internet chat.
  • Assess clients' overall financial situation by reviewing income, assets, debts, expenses, credit reports, or other financial information.
  • Calculate clients' available monthly income to meet debt obligations.
  • Create debt management plans, spending plans, or budgets to assist clients to meet financial goals.
  • Estimate time for debt repayment given amount of debt, interest rates, and available funds.
  • Explain services or policies to clients, such as debt management program rules, the advantages and disadvantages of using services, or creditor concession policies.
  • Interview clients by telephone or in person to gather financial information.
  • Maintain or update records of client account activity, including financial transactions, counseling session notes, correspondence, document images, or client inquiries.
  • Negotiate with creditors on behalf of clients to arrange for payment adjustments, interest rate reductions, time extensions, or to set up payment plans.
  • Prepare written documents to establish contracts with or communicate financial recommendations to clients.

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Wages & Employment Trends

National

Employment data collected from Loan Counselors.
Industry data collected from Loan Counselors.

Median wages (2010) $18.34 hourly, $38,140 annual
Employment (2008) 32,000 employees
Projected growth (2008-2018) Faster than average (14% to 19%) Faster than average (14% to 19%)
Projected job openings (2008-2018) 8,800
Top industries (2008)

State & National

          CareerOneStop

Source: Bureau of Labor Statistics 2010 wage data external site and 2008-2018 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2008-2018). "Projected job openings" represent openings due to growth and replacement.

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