Summary Report for:
15-1199.03 - Web Administrators
Manage web environment design, deployment, development and maintenance activities. Perform testing and quality assurance of web sites and web applications.
Sample of reported job titles: Corporate Webmaster, Information Technology Manager (IT Manager), Web Site Manager
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Back up or modify applications and related data to provide for disaster recovery.
- Determine sources of web page or server problems, and take action to correct such problems.
- Review or update web page content or links in a timely manner, using appropriate tools.
- Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.
- Implement web site security measures, such as firewalls or message encryption.
- Administer internet/intranet infrastructure, including components such as web, file transfer protocol (FTP), news and mail servers.
- Collaborate with development teams to discuss, analyze, or resolve usability issues.
- Test backup or recovery plans regularly and resolve any problems.
- Monitor web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.
- Implement updates, upgrades, and patches in a timely manner to limit loss of service.
- Identify or document backup or recovery plans.
- Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-marketing campaigns.
- Install or configure web server software or hardware to ensure that directory structure is well-defined, logical, secure, and that files are named properly.
- Gather, analyze, or document user feedback to locate or resolve sources of problems.
- Develop web site performance metrics.
- Identify or address interoperability requirements.
- Document installation or configuration procedures to allow maintenance and repetition.
- Identify, standardize, and communicate levels of access and security.
- Track, compile, and analyze web site usage data.
- Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.
- Recommend web site improvements, and develop budgets to support recommendations.
- Inform web site users of problems, problem resolutions or application changes and updates.
- Document application and web site changes or change procedures.
- Develop or implement procedures for ongoing web site revision.
- Provide training or technical assistance in web site implementation or use.
- Perform user testing or usage analyses to determine web sites' effectiveness or usability.
- Evaluate or recommend server hardware or software.
- Correct testing-identified problems, or recommend actions for their resolution.
- Develop or document style guidelines for web site content.
- Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.
Tools & Technology
Tools used in this occupation:
- Computer servers — Web servers
- Desktop computers
- Notebook computers — Laptop computers
- Personal computers
- Scanners — Computer data input scanners
Technology used in this occupation:
- Access software — Citrix software
- Analytical or scientific software — Google Analytics; SAS software; WebTrends Analytics
- Application server software — JBoss Application Server; Microsoft Virtual Server; Oracle Application Server; VMWare ESX Server
- Charting software — Microsoft Office Visio
- Content workflow software — OpenText Livelink ECM; Vignette Content Management
- Data base management system software — Microsoft SQL Server; MySQL software; Oracle software
- Data base user interface and query software — Microsoft Access; Structured query language SQL
- Desktop publishing software — Adobe Systems Adobe PageMaker
- Development environment software — Microsoft Visual Basic Scripting Edition VBScript; Microsoft Visual Studio; Tool command language Tcl
- Document management software — Adobe Systems Adobe Acrobat software
- Electronic mail software — Email software; Microsoft Exchange
- Enterprise application integration software — Common gateway interface CGI; Extensible markup language XML; Extensible stylesheet language XSL; IBM WebSphere
- Graphics or photo imaging software — Adobe Systems Adobe Fireworks; Adobe Systems Adobe Illustrator; Adobe Systems Adobe Photoshop software; Corel CorelDraw Graphics Suite (see all 5 examples)
- Internet browser software — Apple Safari; Microsoft Internet Explorer *; Mozilla Firefox *
- Internet directory services software — Berkeley Internet Domain Name BIND software; Microsoft Active Directory; Microsoft DNS Server
- Music or sound editing software — Sony Sound Forge
- Network conferencing software — Microsoft Office SharePoint Server MOSS
- Network security and virtual private network VPN equipment software — Firewall software; Juniper Networks NetScreen-Security Manager
- Network security or virtual private network VPN management software — CA SiteMinder
- Object or component oriented development software — Embarcadero Delphi; Microsoft ActiveX; Sun Microsystems Java Servlet API
- Object oriented data base management software — PostgreSQL software
- Office suite software — Microsoft Office software
- Operating system software — Linux; Microsoft Windows; Sun Microsystem Solaris; UNIX
- Portal server software — Vignette Portal
- Project management software — Microsoft Project
- Spreadsheet software — Microsoft Excel
- Storage networking software — Storage area network SAN software
- Switch or router software — Router software; Switch software
- Transaction server software — Microsoft Internet Information Service IIS
- Video creation and editing software — Adobe Systems Adobe Director; Sorenson Media Sorenson Squeeze
- Web page creation and editing software — Adobe Systems Adobe Dreamweaver; Adobe Systems Adobe Flash Player; Adobe Systems Adobe Macromedia HomeSite; ExactTarget software (see all 5 examples)
- Word processing software — Microsoft Word
* Software developed by a government agency and/or distributed as freeware or shareware.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Design — Knowledge of design techniques, tools, and principles involved in production of precision technical plans, blueprints, drawings, and models.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Programming — Writing computer programs for various purposes.
- Instructing — Teaching others how to do something.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Speaking — Talking to others to convey information effectively.
- Systems Analysis — Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
- Time Management — Managing one's own time and the time of others.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Coordination — Adjusting actions in relation to others' actions.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Quality Control Analysis — Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Speech Recognition — The ability to identify and understand the speech of another person.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Detailed Work Activities
- Develop testing routines or procedures.
- Analyze website or related online data to track trends or usage.
- Develop performance metrics or standards related to information technology.
- Test computer system operations to ensure proper functioning.
- Evaluate utility of software or hardware technologies.
- Maintain computer networks to enhance performance and user access.
- Document operational activities.
- Analyze data to identify or resolve operational problems.
- Implement security measures for computer or information systems.
- Create electronic data backup to prevent loss of information.
- Design websites or web applications.
- Modify software programs to improve performance.
- Provide technical support for software maintenance or use.
- Collaborate with others to resolve information technology issues.
- Update website content.
- Test software performance.
- Develop computer or information security policies or procedures.
- Update knowledge about emerging industry or technology trends.
- Resolve computer software problems.
- Implement advertising or marketing initiatives.
- Install computer hardware.
- Collaborate with others to develop or implement marketing strategies.
- Install computer software.
- Recommend changes to improve computer or information systems.
- Document design or development procedures.
- Monitor the security of digital information.
- Maintain contingency plans for disaster recovery.
- Train others in computer interface or software use.
- Provide recommendations to others about computer hardware.
- Document operational procedures.
- Identify information technology project resource requirements.
- Develop specifications or procedures for website development or maintenance.
- Manage budgets for appropriate resource allocation.
- Electronic Mail — 96% responded “Every day.”
- Indoors, Environmentally Controlled — 87% responded “Every day.”
- Spend Time Sitting — 74% responded “Continually or almost continually.”
- Telephone — 74% responded “Every day.”
- Face-to-Face Discussions — 52% responded “Once a week or more but not every day.”
- Importance of Being Exact or Accurate — 43% responded “Extremely important.”
- Spend Time Making Repetitive Motions — 55% responded “Continually or almost continually.”
- Structured versus Unstructured Work — 70% responded “Some freedom.”
- Freedom to Make Decisions — 57% responded “Some freedom.”
- Time Pressure — 43% responded “Once a week or more but not every day.”
- Importance of Repeating Same Tasks — 43% responded “Extremely important.”
- Duration of Typical Work Week — 52% responded “40 hours.”
- Frequency of Decision Making — 43% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 43% responded “Important results.”
- Level of Competition — 52% responded “Highly competitive.”
- Work With Work Group or Team — 52% responded “Very important.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 52% responded “Continually or almost continually.”
- Letters and Memos — 35% responded “Once a week or more but not every day.”
- Contact With Others — 43% responded “Contact with others about half the time.”
- Coordinate or Lead Others — 65% responded “Important.”
- Deal With External Customers — 30% responded “Very important.”
- Responsibility for Outcomes and Results — 35% responded “High responsibility.”
|Title||Job Zone Three: Medium Preparation Needed|
|Education||Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.|
|Related Experience||Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.|
|Job Training||Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.|
|SVP Range||(6.0 to < 7.0)|
Percentage of Respondents
|Education Level Required|
|13||Some college, no degree|
Interest code: CEI
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Investigative — Investigative occupations frequently involve working with ideas, and require an extensive amount of thinking. These occupations can involve searching for facts and figuring out problems mentally.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Persistence — Job requires persistence in the face of obstacles.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Integrity — Job requires being honest and ethical.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
- Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
Wages & Employment Trends
Median wages data collected from Computer Occupations, All Other.
Employment data collected from Computer Occupations, All Other.
Industry data collected from Computer Occupations, All Other.
|Median wages (2014)||$40.10 hourly, $83,410 annual|
|Employment (2012)||206,000 employees|
|Projected growth (2012-2022)||Slower than average (3% to 7%)|
|Projected job openings (2012-2022)||40,200|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- World Organization of Webmasters , P.O. Box 1743, Folsom, CA 95630. Phone: (916) 989-2933. Fax: (916) 987-3022.