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Summary Report for:
31-9092.00 - Medical Assistants

Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

Sample of reported job titles: Certified Medical Assistant (CMA), Chiropractor Assistant, Clinical Assistant, Doctor's Assistant, Medical Assistant (MA), Medical Office Assistant, Ophthalmic Technician, Optometric Assistant, Optometric Technician, Registered Medical Assistant (RMA)

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Record patients' medical history, vital statistics, or information such as test results in medical records. See more occupations related to this task.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean. See more occupations related to this task.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height. See more occupations related to this task.
  • Show patients to examination rooms and prepare them for the physician. See more occupations related to this task.
  • Prepare and administer medications as directed by a physician. See more occupations related to this task.
  • Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing. See more occupations related to this task.
  • Authorize drug refills and provide prescription information to pharmacies. See more occupations related to this task.
  • Explain treatment procedures, medications, diets, or physicians' instructions to patients. See more occupations related to this task.
  • Clean and sterilize instruments and dispose of contaminated supplies. See more occupations related to this task.
  • Perform routine laboratory tests and sample analyses. See more occupations related to this task.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms. See more occupations related to this task.
  • Greet and log in patients arriving at office or clinic. See more occupations related to this task.
  • Schedule appointments for patients. See more occupations related to this task.
  • Help physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures. See more occupations related to this task.
  • Contact medical facilities or departments to schedule patients for tests or admission. See more occupations related to this task.
  • Inventory and order medical, lab, or office supplies or equipment. See more occupations related to this task.
  • Operate x-ray, electrocardiogram (EKG), or other equipment to administer routine diagnostic tests. See more occupations related to this task.
  • Change dressings on wounds. See more occupations related to this task.
  • Set up medical laboratory equipment. See more occupations related to this task.
  • Keep financial records or perform other bookkeeping duties, such as handling credit or collections or mailing monthly statements to patients. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Alcohol analysers — Breathalyzers See more occupations related to this tool.
  • Audiometers or accessories — Audiometers See more occupations related to this tool.
  • Bedside pulmonary function screeners — Pulmonary function measurement equipment See more occupations related to this tool.
  • Benchtop centrifuges — Centrifuges See more occupations related to this tool.
  • Binocular light compound microscopes See more occupations related to this tool.
  • Blood collection needle — Single draw needles See more occupations related to this tool.
  • Body plethysmographs — Plethysmographs See more occupations related to this tool.
  • Butterfly needles See more occupations related to this tool.
  • Canes or cane accessories — Canes See more occupations related to this tool.
  • Capillary or hematocrit tubes — Microcapillary hematocrit tubes See more occupations related to this tool.
  • Cast cutters or saws — Cast cutters See more occupations related to this tool.
  • Chemistry analyzers — Blood chemistry analyzers See more occupations related to this tool.
  • Combination refractor keratometers — Keratometers See more occupations related to this tool.
  • Crutches or crutch accessories — Crutches See more occupations related to this tool.
  • Dictation machines — Dictation equipment See more occupations related to this tool.
  • Dropping pipettes — Pipettes See more occupations related to this tool.
  • Electrocardiography EKG units See more occupations related to this tool.
  • Electronic blood pressure units — Electronic blood pressure measuring devices See more occupations related to this tool.
  • Electrosurgical or electrocautery equipment — Electrocautery equipment See more occupations related to this tool.
  • Endotracheal tubes — Endotracheal ET tubes See more occupations related to this tool.
  • Enema kits or accessories — Enema equipment See more occupations related to this tool.
  • Eye charts or vision cards — Snellen eye charts See more occupations related to this tool.
  • Eye occluders — Handheld occluders See more occupations related to this tool.
  • Flexible endoscopes or accessories or related products — Flexible sigmoidoscopy equipment See more occupations related to this tool.
  • Gait belts for rehabilitation or therapy — Gait belts See more occupations related to this tool.
  • Hearing aids for the physically challenged — Hearing aids See more occupations related to this tool.
  • Hypodermic needle — Intradermal needles; Intramuscular needles; Subcutaneous hypodermic needles See more occupations related to this tool.
  • Lancets See more occupations related to this tool.
  • Lap mayo trays or mayo stands for surgical use or accessories — Mayo stands See more occupations related to this tool.
  • Laser printers See more occupations related to this tool.
  • Medical acoustic stethoscope or accessory — Mechanical stethoscopes See more occupations related to this tool.
  • Medical gas cylinders or related devices — Oxygen tanks See more occupations related to this tool.
  • Medical imaging wet darkroom or daylight processors — X ray development equipment See more occupations related to this tool.
  • Medical oxygen masks or parts — Oxygen masks See more occupations related to this tool.
  • Medical radiation films or badges — Dosimetry badges See more occupations related to this tool.
  • Medical staple or clip removers — Staple removers See more occupations related to this tool.
  • Medical suction cannulas or tubes or accessories — Suction tubing See more occupations related to this tool.
  • Medical suction or vacuum appliances — Suction machines See more occupations related to this tool.
  • Medical syringe with needle — Syringe needles See more occupations related to this tool.
  • Medical syringe without needle — Syringes See more occupations related to this tool.
  • Medical x ray units for general diagnostic use — X ray machines See more occupations related to this tool.
  • Mercury blood pressure units — Baumanometers; Manual blood pressuring measurement equipment See more occupations related to this tool.
  • Microscope slides See more occupations related to this tool.
  • Nebulizer or accessories — Nebulizers; Pulmonary nebulizers See more occupations related to this tool.
  • Non vacuum blood collection tubes or containers — Blood collection vials See more occupations related to this tool.
  • Notebook computers See more occupations related to this tool.
  • Ophthalmic lensometers — Lensometers See more occupations related to this tool.
  • Ophthalmic retinoscopes — Retinoscopes See more occupations related to this tool.
  • Ophthalmic tonometers or accessories — Tonometers See more occupations related to this tool.
  • Ophthalmoscopes or otoscopes or scope sets — Opthalmoscopes; Otoscopes See more occupations related to this tool.
  • Opticians tools or accessories — Metric rules See more occupations related to this tool.
  • Orthopedic splint systems — Splints See more occupations related to this tool.
  • Oxygen therapy delivery system products accessories or its supplies — Oxygen equipment See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Personal digital assistant PDAs or organizers — Personal digital assistants PDA See more occupations related to this tool.
  • Phlebotomy trays or accessories — Evacuated collection tube holders/adapters See more occupations related to this tool.
  • Scanners See more occupations related to this tool.
  • Specimen collection container — Culturettes See more occupations related to this tool.
  • Spirometers or its accessories or its supplies — Spirometers; Vitalors See more occupations related to this tool.
  • Steam autoclaves or sterilizers — Autoclaves See more occupations related to this tool.
  • Suture removers See more occupations related to this tool.
  • Tablet computers See more occupations related to this tool.
  • Tourniquets See more occupations related to this tool.
  • Tuberculin syringes — Tuberculin TB skin test equipment See more occupations related to this tool.
  • Vacuum blood collection tubes or containers — Evacuated blood collection tubes See more occupations related to this tool.
  • Walkers or rollators — Walkers See more occupations related to this tool.
  • Wheelchairs See more occupations related to this tool.

Technology used in this occupation:

  • Accounting software — Billing software; Bookkeeping software See more occupations related to this technology.
  • Calendar and scheduling software — Appointment scheduling software See more occupations related to this technology.
  • Categorization or classification software — Diagnostic and procedural coding software See more occupations related to this technology.
  • Data base user interface and query software — Database software See more occupations related to this technology.
  • Electronic mail software — Email software; Microsoft Exchange See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • Medical software — Electronic medical record EMR software; Patient management software; Visual electro diagnostic software See more occupations related to this technology.
  • Network conferencing software — Microsoft Office SharePoint Server MOSS See more occupations related to this technology.
  • Office suite software — Business software applications; Microsoft Office software See more occupations related to this technology.
  • Operating system software — Microsoft Windows Vista Business; Microsoft Windows XP Professional See more occupations related to this technology.
  • Spreadsheet software See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Medicine and Dentistry — Knowledge of the information and techniques needed to diagnose and treat human injuries, diseases, and deformities. This includes symptoms, treatment alternatives, drug properties and interactions, and preventive health-care measures. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. See more occupations related to this knowledge.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. See more occupations related to this knowledge.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders. See more occupations related to this knowledge.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. See more occupations related to this knowledge.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects. See more occupations related to this knowledge.
  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. See more occupations related to this knowledge.

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Skills

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Writing — Communicating effectively in writing as appropriate for the needs of the audience. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Instructing — Teaching others how to do something. See more occupations related to this skill.
  • Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things. See more occupations related to this skill.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Flexibility of Closure — The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material. See more occupations related to this ability.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). See more occupations related to this ability.

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Work Activities

  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.

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Detailed Work Activities

  • Perform clerical work in medical settings. See more occupations related to this activity.
  • Assist practitioners to perform medical procedures. See more occupations related to this activity.
  • Clean medical equipment. See more occupations related to this activity.
  • Collect biological specimens from patients. See more occupations related to this activity.
  • Dispose of biomedical waste in accordance with standards. See more occupations related to this activity.
  • Prepare medical instruments or equipment for use. See more occupations related to this activity.
  • Operate medical equipment. See more occupations related to this activity.
  • Interview patients to gather medical information. See more occupations related to this activity.
  • Record vital statistics or other health information. See more occupations related to this activity.
  • Assess physical conditions of patients to aid in diagnosis or treatment. See more occupations related to this activity.
  • Clean patient rooms or patient treatment rooms. See more occupations related to this activity.
  • Prepare patient treatment areas for use. See more occupations related to this activity.
  • Control prescription refills or authorizations. See more occupations related to this activity.
  • Give medications or immunizations. See more occupations related to this activity.
  • Administer basic health care or medical treatments. See more occupations related to this activity.
  • Apply bandages, dressings, or splints. See more occupations related to this activity.
  • Explain technical medical information to patients. See more occupations related to this activity.
  • Process medical billing information. See more occupations related to this activity.
  • Inventory medical supplies or equipment. See more occupations related to this activity.
  • Conduct diagnostic tests to determine patient health. See more occupations related to this activity.
  • Schedule patient procedures or appointments. See more occupations related to this activity.

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Work Context

  • Contact With Others — 84% responded “Constant contact with others.” See more occupations related to this work context.
  • Work With Work Group or Team — 74% responded “Extremely important.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 75% responded “Extremely important.” See more occupations related to this work context.
  • Telephone — 83% responded “Every day.” See more occupations related to this work context.
  • Physical Proximity — 66% responded “Very close (near touching).” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 87% responded “Every day.” See more occupations related to this work context.
  • Face-to-Face Discussions — 76% responded “Every day.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 57% responded “Extremely important.” See more occupations related to this work context.
  • Exposed to Disease or Infections — 67% responded “Every day.” See more occupations related to this work context.
  • Deal With External Customers — 73% responded “Extremely important.” See more occupations related to this work context.
  • Coordinate or Lead Others — 45% responded “Very important.” See more occupations related to this work context.
  • Letters and Memos — 42% responded “Every day.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 57% responded “Very high responsibility.” See more occupations related to this work context.
  • Consequence of Error — 46% responded “Extremely serious.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 56% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Time Pressure — 53% responded “Every day.” See more occupations related to this work context.
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 58% responded “Every day.” See more occupations related to this work context.
  • Electronic Mail — 55% responded “Every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 41% responded “Some freedom.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 56% responded “Important results.” See more occupations related to this work context.
  • Freedom to Make Decisions — 49% responded “Some freedom.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 33% responded “Continually or almost continually.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 35% responded “More than half the time.” See more occupations related to this work context.
  • Frequency of Decision Making — 38% responded “Every day.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 26% responded “Moderate responsibility.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 41% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Spend Time Sitting — 38% responded “About half the time.” See more occupations related to this work context.

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Job Zone

Title Job Zone Three: Medium Preparation Needed
Education Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.
Related Experience Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have completed three or four years of apprenticeship or several years of vocational training, and often must have passed a licensing exam, in order to perform the job.
Job Training Employees in these occupations usually need one or two years of training involving both on-the-job experience and informal training with experienced workers. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations usually involve using communication and organizational skills to coordinate, supervise, manage, or train others to accomplish goals. Examples include food service managers, electricians, agricultural technicians, legal secretaries, occupational therapy assistants, and medical assistants.
SVP Range (6.0 to < 7.0)

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Education


Percentage of Respondents
Education Level Required
65   Post-secondary certificate Help
18   Associate's degree
10   High school diploma or equivalent Help

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Credentials

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Interests

Interest code: SCR

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $14.41 hourly, $29,960 annual
State wages Local Salary Info
 
Employment (2012) 561,000 employees
Projected growth (2012-2022) Much faster than average (22% or higher) Much faster than average (22% or higher)
Projected job openings (2012-2022) 269,900
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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