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Summary Report for:
33-3041.00 - Parking Enforcement Workers

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.

Sample of reported job titles: Community Service Officer, Meter Maid, Parking Control Aid, Parking Control Specialist, Parking Enforcement Monitor, Parking Enforcement Officer (PEO), Parking Patroller, Parking Security Attendant, Traffic Control Officer

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance. See more occupations related to this task.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones. See more occupations related to this task.
  • Write warnings and citations for illegally parked vehicles. See more occupations related to this task.
  • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded. See more occupations related to this task.
  • Respond to and make radio dispatch calls regarding parking violations and complaints. See more occupations related to this task.
  • Train new or temporary staff. See more occupations related to this task.
  • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed. See more occupations related to this task.
  • Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors. See more occupations related to this task.
  • Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted. See more occupations related to this task.
  • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately. See more occupations related to this task.
  • Maintain assigned equipment and supplies such as hand-held citation computers, citation books, rain gear, tire-marking chalk, and street cones. See more occupations related to this task.
  • Provide information to the public regarding parking regulations and facilities, and the location of streets, buildings and points of interest. See more occupations related to this task.
  • Appear in court at hearings regarding contested traffic citations. See more occupations related to this task.
  • Make arrangements for illegally parked or abandoned vehicles to be towed, and direct tow-truck drivers to the correct vehicles. See more occupations related to this task.
  • Perform traffic control duties such as setting up barricades and temporary signs, placing bags on parking meters to limit their use, or directing traffic. See more occupations related to this task.
  • Provide assistance to motorists needing help with problems, such as flat tires, keys locked in cars, or dead batteries. See more occupations related to this task.
  • Enter and retrieve information pertaining to vehicle registration, identification, and status, using hand-held computers. See more occupations related to this task.
  • Collect coins deposited in meters. See more occupations related to this task.
  • Prepare and maintain required records, including logs of parking enforcement activities, and records of contested citations. See more occupations related to this task.
  • Locate lost, stolen, and counterfeit parking permits, and take necessary enforcement action. See more occupations related to this task.
  • Wind parking meter clocks. See more occupations related to this task.
  • Assign and review the work of subordinates. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Automobiles or cars — Parking enforcement vehicles See more occupations related to this tool.
  • Bar code reader equipment — Barcode scanners See more occupations related to this tool.
  • Cash registers — Electronic cash registers See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Digital cameras — Digital still cameras See more occupations related to this tool.
  • Laser printers — Parking ticket printers See more occupations related to this tool.
  • Mountain bicycles See more occupations related to this tool.
  • Notebook computers — Laptop computers See more occupations related to this tool.
  • Parking meters — Analog parking meters; Parking timers See more occupations related to this tool.
  • Point of sale POS receipt printers — Payment receipt printers See more occupations related to this tool.
  • Portable data input terminals — Handheld data collectors; Handheld ticket writers; Parking meter readers See more occupations related to this tool.
  • Security cameras — License plate recognition LPR cameras See more occupations related to this tool.
  • Two way radios — Mobile radios See more occupations related to this tool.
  • Wheel clamps — Wheel locks See more occupations related to this tool.

Technology used in this occupation:

  • Data base user interface and query software — Complus Data Innovations FastTrack; Integrated Parking Solutions MApp software; Ticket issuing software; Vehicle information databases See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • Presentation software — Microsoft PowerPoint See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. See more occupations related to this knowledge.
  • Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.

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Skills

  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.

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Abilities

  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Far Vision — The ability to see details at a distance. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted. See more occupations related to this ability.

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Work Activities

  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.

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Detailed Work Activities

  • Confiscate prohibited or dangerous items. See more occupations related to this activity.
  • Direct vehicle traffic. See more occupations related to this activity.
  • Testify at legal or legislative proceedings. See more occupations related to this activity.
  • Communicate situation details to appropriate personnel. See more occupations related to this activity.
  • Use databases to locate investigation details or other information. See more occupations related to this activity.
  • Patrol properties to maintain safety. See more occupations related to this activity.
  • Relay information about incidents or emergencies to personnel using phones or two-way radios. See more occupations related to this activity.
  • Locate suspicious objects or vehicles. See more occupations related to this activity.
  • Maintain operational records. See more occupations related to this activity.
  • Issue warnings or citations. See more occupations related to this activity.
  • Assist motorists or pedestrians. See more occupations related to this activity.
  • Evaluate employee performance. See more occupations related to this activity.
  • Train employees in proper work procedures. See more occupations related to this activity.
  • Monitor environmental conditions to detect hazards. See more occupations related to this activity.
  • Block physical access to restricted areas. See more occupations related to this activity.
  • Inform the public about policies, services or procedures. See more occupations related to this activity.

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Work Context

  • Outdoors, Exposed to Weather — 95% responded “Every day.” See more occupations related to this work context.
  • In an Enclosed Vehicle or Equipment — 82% responded “Every day.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 59% responded “Every day.” See more occupations related to this work context.
  • Face-to-Face Discussions — 64% responded “Every day.” See more occupations related to this work context.
  • Deal With External Customers — 57% responded “Extremely important.” See more occupations related to this work context.
  • Freedom to Make Decisions — 53% responded “A lot of freedom.” See more occupations related to this work context.
  • Frequency of Decision Making — 60% responded “Every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 56% responded “Some freedom.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 48% responded “Extremely important.” See more occupations related to this work context.
  • Contact With Others — 49% responded “Contact with others most of the time.” See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 63% responded “Every day.” See more occupations related to this work context.
  • Telephone — 49% responded “Every day.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 51% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 45% responded “Extremely important.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 36% responded “Continually or almost continually.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 34% responded “Very important results.” See more occupations related to this work context.
  • Work With Work Group or Team — 38% responded “Very important.” See more occupations related to this work context.
  • Physical Proximity — 39% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Letters and Memos — 37% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Spend Time Sitting — 40% responded “More than half the time.” See more occupations related to this work context.
  • Spend Time Walking and Running — 48% responded “Less than half the time.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 36% responded “High responsibility.” See more occupations related to this work context.
  • Spend Time Standing — 46% responded “Less than half the time.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
43   High school diploma or equivalent Help
27   Associate's degree
14   Bachelor's degree

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Interests

Interest code: RC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.

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Work Styles

  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $17.58 hourly, $36,570 annual
State wages Local Salary Info
 
Employment (2012) 10,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 2,800
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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