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Summary Report for:
33-3041.00 - Parking Enforcement Workers

Patrol assigned area, such as public parking lot or city streets to issue tickets to overtime parking violators and illegally parked vehicles.

Sample of reported job titles: Parking Enforcement Officer (PEO), Community Service Officer, Traffic Control Officer, Parking Control Aid, Parking Control Specialist, Parking Enforcement Monitor, Parking Patroller, Parking Security Attendant, Meter Maid

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Patrol an assigned area by vehicle or on foot to ensure public compliance with existing parking ordinance.
  • Maintain close communications with dispatching personnel, using two-way radios or cell phones.
  • Write warnings and citations for illegally parked vehicles.
  • Mark tires of parked vehicles with chalk and record time of marking, and return at regular intervals to ensure that parking time limits are not exceeded.
  • Respond to and make radio dispatch calls regarding parking violations and complaints.
  • Train new or temporary staff.
  • Identify vehicles in violation of parking codes, checking with dispatchers when necessary to confirm identities or to determine whether vehicles need to be booted or towed.
  • Perform simple vehicle maintenance procedures such as checking oil and gas, and report mechanical problems to supervisors.
  • Observe and report hazardous conditions such as missing traffic signals or signs, and street markings that need to be repainted.
  • Investigate and answer complaints regarding contested parking citations, determining their validity and routing them appropriately.

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Tools & Technology

Tools used in this occupation:

Bar code reader equipment — Barcode scanners
Parking meters — Analog parking meters; Parking timers
Portable data input terminals — Handheld data collectors; Handheld ticket writers; Parking meter readers
Security cameras — License plate recognition LPR cameras
Two way radios — Mobile radios

Technology used in this occupation:

Data base user interface and query software — Complus Data Innovations FastTrack; Integrated Parking Solutions MApp software; Ticket issuing software; Vehicle information databases
Internet browser software — Web browser software
Presentation software — Microsoft PowerPoint
Spreadsheet software — Microsoft Excel
Word processing software — Microsoft Word

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Knowledge

Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
Law and Government — Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

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Skills

Speaking — Talking to others to convey information effectively.
Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
Coordination — Adjusting actions in relation to others' actions.
Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

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Abilities

Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity — The ability to speak clearly so others can understand you.
Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Far Vision — The ability to see details at a distance.
Near Vision — The ability to see details at close range (within a few feet of the observer).
Speech Recognition — The ability to identify and understand the speech of another person.
Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

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Work Activities

Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.

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Work Context

Outdoors, Exposed to Weather — 95% responded “Every day.”
In an Enclosed Vehicle or Equipment — 82% responded “Every day.”
Deal With Unpleasant or Angry People — 59% responded “Every day.”
Face-to-Face Discussions — 64% responded “Every day.”
Deal With External Customers — 57% responded “Extremely important.”
Freedom to Make Decisions — 53% responded “A lot of freedom.”
Frequency of Decision Making — 60% responded “Every day.”
Structured versus Unstructured Work — 56% responded “Some freedom.”
Importance of Being Exact or Accurate — 48% responded “Extremely important.”
Contact With Others — 49% responded “Contact with others most of the time.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
43   High school diploma or equivalent Help
27   Associate's degree
14   Bachelor's degree

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Interests

Interest code: RC

Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Integrity — Job requires being honest and ethical.
Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Initiative — Job requires a willingness to take on responsibilities and challenges.

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Work Values

Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Related Occupations

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33-9032.00 Security Guards Bright Outlook
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39-4021.00 Funeral Attendants
39-6011.00 Baggage Porters and Bellhops
39-9021.00 Personal Care Aides Bright Outlook
43-5021.00 Couriers and Messengers
53-3022.00 Bus Drivers, School or Special Client Bright Outlook
53-3041.00 Taxi Drivers and Chauffeurs
53-6061.00 Transportation Attendants, Except Flight Attendants

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Wages & Employment Trends

Median wages (2013) $17.40 hourly, $36,190 annual
State wages Local Salary Info
 
Employment (2012) 10,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 2,800
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2013 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

Find Jobs Job Banks

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