Guide or control vehicular or pedestrian traffic at such places as streets, schools, railroad crossings, or construction sites.
Sample of reported job titles:
Adult Crossing Guard, Community Service Officer, Crossing Guard, Road Crossing Guard, School Crossing Guard, Substitute Crossing Guard
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Tasks
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Direct or escort pedestrians across streets, stopping traffic, as necessary.
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Guide or control vehicular or pedestrian traffic at such places as street and railroad crossings and construction sites.
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Monitor traffic flow to locate safe gaps through which pedestrians can cross streets.
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Communicate traffic and crossing rules and other information to students and adults.
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Direct traffic movement or warn of hazards, using signs, flags, lanterns, and hand signals.
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Report unsafe behavior of children to school officials.
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Record license numbers of vehicles disregarding traffic signals, and report infractions to appropriate authorities.
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Distribute traffic control signs and markers at designated points.
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Stop speeding vehicles to warn drivers of traffic laws.
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Learn the location and purpose of street traffic signs within assigned patrol areas.
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Discuss traffic routing plans and control-point locations with superiors.
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Inform drivers of detour routes through construction sites.
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Technology Skills
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Calendar and scheduling software — Visual Computer Solutions Crossing Guard Scheduling
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Human resources software — Payroll software
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Word processing software — Microsoft Word
Hot Technologies are requirements frequently included in employer job postings.
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Work Activities
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Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
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Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
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Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
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Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling materials.
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Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
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Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
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Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
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Detailed Work Activities
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Assist motorists or pedestrians.
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Monitor access or flow of people to prevent problems.
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Inform the public about policies, services or procedures.
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Warn individuals about rule violations or safety concerns.
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Position safety or support equipment.
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Discuss performance, complaints, or violations with supervisors.
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Maintain professional knowledge or certifications.
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Communicate situation details to appropriate personnel.
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Record information about suspicious objects.
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Confer with others to conduct or arrange operational activities.
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Provide information to the general public.
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Work Context
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Outdoors, Exposed to Weather — 99% responded “Every day.”
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Spend Time Standing — 88% responded “Continually or almost continually.”
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Deal With External Customers — 71% responded “Extremely important.”
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Very Hot or Cold Temperatures — 62% responded “Every day.”
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Exposed to Contaminants — 77% responded “Every day.”
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Freedom to Make Decisions — 52% responded “A lot of freedom.”
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Frequency of Decision Making — 78% responded “Every day.”
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Contact With Others — 59% responded “Constant contact with others.”
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Physical Proximity — 55% responded “Very close (near touching).”
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Spend Time Walking and Running — 69% responded “Continually or almost continually.”
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Consequence of Error — 52% responded “Extremely serious.”
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Sounds, Noise Levels Are Distracting or Uncomfortable — 48% responded “Every day.”
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Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 75% responded “Every day.”
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Importance of Being Exact or Accurate — 37% responded “Very important.”
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Spend Time Making Repetitive Motions — 41% responded “Continually or almost continually.”
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Structured versus Unstructured Work — 47% responded “A lot of freedom.”
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Face-to-Face Discussions — 48% responded “Every day.”
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Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 65% responded “Continually or almost continually.”
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Impact of Decisions on Co-workers or Company Results — 43% responded “Very important results.”
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Work With Work Group or Team — 38% responded “Extremely important.”
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Deal With Unpleasant or Angry People — 29% responded “Once a week or more but not every day.”
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Job Zone
- Title
- Job Zone Two: Some Preparation Needed
- Education
- These occupations usually require a high school diploma.
- Related Experience
- Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
- Job Training
- Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
- Job Zone Examples
- These occupations often involve using your knowledge and skills to help others. Examples include orderlies, counter and rental clerks, customer service representatives, security guards, upholsterers, and tellers.
- SVP Range
- 3 months to 1 year of preparation (4.0 to < 6.0)
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Training & Credentials
- State training
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- Local training
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- Certifications
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- Apprenticeships
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Have a career path or location in mind? Visit Apprenticeship.gov
to find apprenticeship opportunities near you.
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Skills
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Speaking — Talking to others to convey information effectively.
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Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
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Knowledge
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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Education
How much education does a new hire need to perform a job in this occupation? Respondents said:
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Abilities
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing that there is a problem.
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Far Vision — The ability to see details at a distance.
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Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
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Speech Clarity — The ability to speak clearly so others can understand you.
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Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
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Speech Recognition — The ability to identify and understand the speech of another person.
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Interests
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Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others.
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Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
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Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
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Work Values
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Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
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Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
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Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
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Work Styles
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Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
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Integrity — Job requires being honest and ethical.
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Self-Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
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Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
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Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
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Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
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Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
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Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high-stress situations.
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Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
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Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
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Initiative — Job requires a willingness to take on responsibilities and challenges.
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Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
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Persistence — Job requires persistence in the face of obstacles.
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Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
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Wages & Employment Trends
- Median wages (2021)
- $15.12 hourly, $31,450 annual
- State wages
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- Local wages
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- Employment (2020)
- 85,500 employees
- Projected growth (2020-2030)
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Faster than average (10% to 15%)
- Projected job openings (2020-2030)
- 19,100
- State trends
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- Top industries (2020)
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Source: Bureau of Labor Statistics 2021 wage data
and 2020-2030 employment projections
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“Projected growth” represents the estimated change in total employment over the projections period (2020-2030). “Projected job openings” represent openings due to growth and replacement.
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Job Openings on the Web
- State job openings
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- Local job openings
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