Summary Report for:
35-2015.00 - Cooks, Short Order
Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.
Sample of reported job titles: Caterer, Cook, Deli Cook (Delicatessen Cook), Grill Cook, Line Cook, Pizza Maker, Prep Cook (Preparation Cook), Short Order Cook, Snack Bar Cook
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Grill, cook, and fry foods such as french fries, eggs, and pancakes.
- Clean food preparation equipment, work areas, and counters or tables.
- Take orders from customers and cook foods requiring short preparation times, according to customer requirements.
- Grill and garnish hamburgers or other meats, such as steaks and chops.
- Restock kitchen supplies, rotate food, and stamp the time and date on food in coolers.
- Perform food preparation tasks, such as making sandwiches, carving meats, making soups or salads, baking breads or desserts, and brewing coffee or tea.
- Plan work on orders so that items served together are finished at the same time.
- Complete orders from steam tables, placing food on plates and serving customers at tables or counters.
- Perform general cleaning activities in kitchen and dining areas.
- Accept payments, and make change or write charge slips as necessary.
- Order supplies and stock them on shelves.
Tools & Technology
Tools used in this occupation:
- Bar code reader equipment — Hand scanners
- Cappuccino or espresso machines — Cappuccino makers
- Carbonated beverage dispenser — Carbonated beverage dispensers
- Cash registers
- Commercial use blenders — Blenders
- Commercial use broilers — Broilers
- Commercial use coffee or iced tea makers — Commercial coffeemakers
- Commercial use convection ovens — Convection ovens
- Commercial use cutlery — Boning knives; Chefs' knives; Paring knives; Serrated blade knives
- Commercial use deep fryers — Deep fat fryers
- Commercial use dishwashers — Commercial dishwashers
- Commercial use food processors — Food processors
- Commercial use food slicers — Meat slicers; Slicing machines
- Commercial use food warmers — Steam tables
- Commercial use graters — Fruit zesters; Graters
- Commercial use grills — Grills
- Commercial use hot dog grills — Hot dog cookers
- Commercial use measuring cups — Dry or liquid measuring cups
- Commercial use microwave ovens — Commercial microwave ovens
- Commercial use mixers — Mixers
- Commercial use peelers — Vegetable peelers
- Commercial use pizza ovens — Pizza ovens
- Commercial use ranges — Electric ovens; Electric stoves; Gas ovens; Gas stoves
- Commercial use rolling pins — Rolling pins
- Commercial use scales — Portion scales
- Commercial use steamers — Steam kettles; Steamers
- Commercial use toasters — Toasters
- Commercial use waffle irons — Waffle makers
- Desktop computers
- Domestic apple corer — Apple corers
- Domestic double boilers — Double boilers
- Domestic kitchen or food thermometers — Instant-read pocket thermometers
- Domestic kitchen tongs — Kitchen tongs
- Domestic knife sharpeners — Knife sharpeners
- Domestic melon or butter baller — Melon ballers
- Domestic sifter — Sifters
- Domestic strainers or colanders — Colanders; Strainers
- Domestic vegetable brush — Vegetable brushes
- Domestic wooden oven paddle — Bakers' peels
- Ice dispensers — Ice-making machines
- Milkshake machines — Milkshake and smoothie machines
- Non carbonated beverage dispenser — Juice dispensers
- Personal computers
- Pocket calculator — Handheld calculators
- Point of sale POS terminal — Point of sale POS computer terminals
- Soft serve machines — Soft-serve ice cream machines
- Touch screen monitors
Technology used in this occupation:
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Food Production — Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination — Adjusting actions in relation to others' actions.
- Service Orientation — Actively looking for ways to help people.
- Time Management — Managing one's own time and the time of others.
- Speaking — Talking to others to convey information effectively.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
- Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Speech Clarity — The ability to speak clearly so others can understand you.
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
- Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
- Process customer bills or payments.
- Order materials, supplies, or equipment.
- Cook foods.
- Clean food preparation areas, facilities, or equipment.
- Arrange food for serving.
- Prepare breads or doughs.
- Prepare foods for cooking or serving.
- Take customer orders.
- Store supplies or goods in kitchens or storage areas.
- Maintain food, beverage, or equipment inventories.
- Serve food or beverages.
- Prepare hot or cold beverages.
- Coordinate timing of food production activities.
- Spend Time Standing — 99% responded “Continually or almost continually.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 88% responded “Continually or almost continually.”
- Spend Time Making Repetitive Motions — 84% responded “Continually or almost continually.”
- Face-to-Face Discussions — 70% responded “Every day.”
- Time Pressure — 73% responded “Every day.”
- Contact With Others — 65% responded “Constant contact with others.”
- Work With Work Group or Team — 63% responded “Extremely important.”
- Exposed to Minor Burns, Cuts, Bites, or Stings — 69% responded “Every day.”
- Physical Proximity — 49% responded “Very close (near touching).”
- Very Hot or Cold Temperatures — 65% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 62% responded “Very important results.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 65% responded “Every day.”
- Importance of Being Exact or Accurate — 11% responded “Very important.”
- Responsible for Others' Health and Safety — 41% responded “Very high responsibility.”
- Importance of Repeating Same Tasks — 46% responded “Very important.”
- Spend Time Walking and Running — 37% responded “Continually or almost continually.”
- Coordinate or Lead Others — 38% responded “Very important.”
- Indoors, Environmentally Controlled
- Spend Time Bending or Twisting the Body — 22% responded “Less than half the time.”
- Freedom to Make Decisions — 24% responded “Some freedom.”
- Deal With Unpleasant or Angry People — 48% responded “Once a week or more but not every day.”
- Structured versus Unstructured Work — 34% responded “Limited freedom.”
- Consequence of Error — 24% responded “Fairly serious.”
- Frequency of Decision Making — 24% responded “Once a year or more but not every month.”
- Responsibility for Outcomes and Results — 13% responded “High responsibility.”
- Exposed to Contaminants — 35% responded “Never.”
- Deal With External Customers — 30% responded “Extremely important.”
- Level of Competition — 26% responded “Not at all competitive.”
- Pace Determined by Speed of Equipment — 37% responded “Not important at all.”
- Letters and Memos — 28% responded “Never.”
- Telephone — 31% responded “Every day.”
|Title||Job Zone One: Little or No Preparation Needed|
|Education||Some of these occupations may require a high school diploma or GED certificate.|
|Related Experience||Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.|
|Job Training||Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.|
|Job Zone Examples||These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, nonfarm animal caretakers, continuous mining machine operators, and waiters/waitresses.|
|SVP Range||(Below 4.0)|
Percentage of Respondents
|Education Level Required|
|46||High school diploma or equivalent|
|34||Less than high school diploma|
Interest code: RC
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Integrity — Job requires being honest and ethical.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Persistence — Job requires persistence in the face of obstacles.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
Wages & Employment Trends
|Median wages (2015)||$9.99 hourly, $20,780 annual|
|Employment (2014)||182,000 employees|
|Projected growth (2014-2024)||Decline (-2% or lower)|
|Projected job openings (2014-2024)||48,000|
|Top industries (2014)|
Source: Bureau of Labor Statistics 2015 wage data and 2014-2024 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.
Job Openings on the Web
Sources of Additional Information
Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.
- Cooks . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2016-17 Edition.