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Summary Report for:
35-3022.01 - Baristas

Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.

Sample of reported job titles: Bar Manager, Barista, Catering Barista, Sales Associate

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Wages & Employment  |  Job Openings  |  Additional Information

Tasks

  • Receive and process customer payments. See more occupations related to this task.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas. See more occupations related to this task.
  • Take customer orders and convey them to other employees for preparation. See more occupations related to this task.
  • Clean or sanitize work areas, utensils, or equipment. See more occupations related to this task.
  • Describe menu items to customers or suggest products that might appeal to them. See more occupations related to this task.
  • Clean service or seating areas. See more occupations related to this task.
  • Serve prepared foods, such as muffins, biscotti, or bagels. See more occupations related to this task.
  • Prepare or serve menu items, such as sandwiches or salads. See more occupations related to this task.
  • Set up or restock product displays. See more occupations related to this task.
  • Weigh, grind, or pack coffee beans for customers. See more occupations related to this task.
  • Stock customer service stations with paper products or beverage preparation items. See more occupations related to this task.
  • Wrap, label, or date food items for sale. See more occupations related to this task.
  • Provide customers with product details, such as coffee blend or preparation descriptions. See more occupations related to this task.
  • Take out garbage. See more occupations related to this task.
  • Order, receive, or stock supplies or retail products. See more occupations related to this task.
  • Slice fruits, vegetables, desserts, or meats for use in food service. See more occupations related to this task.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning. See more occupations related to this task.
  • Demonstrate the use of retail equipment, such as espresso machines. See more occupations related to this task.
  • Create signs to advertise store products or events. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Cappuccino or espresso machines — Espresso makers See more occupations related to this tool.
  • Cash registers See more occupations related to this tool.
  • Commercial use blenders — Drink blenders See more occupations related to this tool.
  • Commercial use coffee grinders — Coffee grinders See more occupations related to this tool.
  • Commercial use coffee or iced tea makers — Coffee brewing machines; Tea brewers See more occupations related to this tool.
  • Commercial use cutlery — Chefs' knives See more occupations related to this tool.
  • Commercial use dishwashers — Restaurant dishwashers See more occupations related to this tool.
  • Commercial use food slicers — Bagel cutters See more occupations related to this tool.
  • Commercial use food warmers — Steam tables See more occupations related to this tool.
  • Commercial use grills — Panini presses See more occupations related to this tool.
  • Commercial use microwave ovens — Commercial kitchen microwave ovens See more occupations related to this tool.
  • Commercial use ovens — Restaurant ovens See more occupations related to this tool.
  • Commercial use scales — Electronic food scales See more occupations related to this tool.
  • Commercial use toasters — Commercial kitchen toasters See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Ice dispensers — Ice machines See more occupations related to this tool.
  • Laser printers — Computer laser printers See more occupations related to this tool.
  • Magnetic stripe readers and encoders — Credit card processing machines See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Phone headsets — Wireless telephone headsets See more occupations related to this tool.
  • Point of sale POS terminal — Point of sale POS terminals See more occupations related to this tool.
  • Razor knives — Box cutters See more occupations related to this tool.
  • Special purpose telephones — Multi-line telephone systems See more occupations related to this tool.
  • Touch screen monitors — Touch screen registers See more occupations related to this tool.

Technology used in this occupation:

  • Accounting software See more occupations related to this technology.
  • Office suite software — Microsoft Office software See more occupations related to this technology.
  • Point of sale POS software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.
  • Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. See more occupations related to this knowledge.

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Skills

  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources). See more occupations related to this ability.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. See more occupations related to this ability.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.

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Work Activities

  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Selling or Influencing Others — Convincing others to buy merchandise/goods or to otherwise change their minds or actions. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.

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Detailed Work Activities

  • Process customer bills or payments. See more occupations related to this activity.
  • Order materials, supplies, or equipment. See more occupations related to this activity.
  • Cook foods. See more occupations related to this activity.
  • Present food or beverage information or menus to customers. See more occupations related to this activity.
  • Take customer orders. See more occupations related to this activity.
  • Clean tableware. See more occupations related to this activity.
  • Stock serving stations or dining areas with food or supplies. See more occupations related to this activity.
  • Cut cooked or raw foods. See more occupations related to this activity.
  • Store supplies or goods in kitchens or storage areas. See more occupations related to this activity.
  • Serve food or beverages. See more occupations related to this activity.
  • Prepare hot or cold beverages. See more occupations related to this activity.
  • Clean food service areas. See more occupations related to this activity.
  • Communicate dining or order details to kitchen personnel. See more occupations related to this activity.
  • Train food preparation or food service personnel. See more occupations related to this activity.
  • Assess equipment functioning. See more occupations related to this activity.
  • Package food or supplies. See more occupations related to this activity.
  • Measure ingredients. See more occupations related to this activity.
  • Remove trash. See more occupations related to this activity.

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Work Context

  • Spend Time Standing — 88% responded “Continually or almost continually.” See more occupations related to this work context.
  • Contact With Others — 87% responded “Constant contact with others.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 74% responded “Continually or almost continually.” See more occupations related to this work context.
  • Deal With External Customers — 70% responded “Extremely important.” See more occupations related to this work context.
  • Face-to-Face Discussions — 71% responded “Every day.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 41% responded “More than half the time.” See more occupations related to this work context.
  • Work With Work Group or Team — 56% responded “Extremely important.” See more occupations related to this work context.
  • Freedom to Make Decisions — 39% responded “A lot of freedom.” See more occupations related to this work context.
  • Physical Proximity — 46% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 65% responded “Every day.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 36% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 36% responded “Important.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 37% responded “Some freedom.” See more occupations related to this work context.
  • Frequency of Decision Making — 33% responded “Every day.” See more occupations related to this work context.
  • Telephone — 32% responded “Every day.” See more occupations related to this work context.
  • Exposed to Minor Burns, Cuts, Bites, or Stings — 39% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 35% responded “Every day.” See more occupations related to this work context.
  • Coordinate or Lead Others — 24% responded “Extremely important.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 40% responded “Minor results.” See more occupations related to this work context.
  • Frequency of Conflict Situations — 53% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 29% responded “Important.” See more occupations related to this work context.

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Job Zone

Title Job Zone One: Little or No Preparation Needed
Education Some of these occupations may require a high school diploma or GED certificate.
Related Experience Little or no previous work-related skill, knowledge, or experience is needed for these occupations. For example, a person can become a waiter or waitress even if he/she has never worked before.
Job Training Employees in these occupations need anywhere from a few days to a few months of training. Usually, an experienced worker could show you how to do the job.
Job Zone Examples These occupations involve following instructions and helping others. Examples include taxi drivers, amusement and recreation attendants, counter and rental clerks, nonfarm animal caretakers, continuous mining machine operators, and waiters/waitresses.
SVP Range (Below 4.0)

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Education


Percentage of Respondents
Education Level Required
57   Less than high school diploma
29   High school diploma or equivalent Help
9   Some college, no degree

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Credentials

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Interests

Interest code: ECR

  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

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Work Styles

  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

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Wages & Employment Trends

Median wages data collected from Counter Attendants, Cafeteria, Food Concession, and Coffee Shop.
Employment data collected from Counter Attendants, Cafeteria, Food Concession, and Coffee Shop.
Industry data collected from Counter Attendants, Cafeteria, Food Concession, and Coffee Shop.

Median wages (2014) $9.01 hourly, $18,740 annual
State wages Local Salary Info
 
Employment (2012) 439,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 267,800
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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Sources of Additional Information

Disclaimer: Sources are listed to provide additional information on related jobs, specialties, and/or industries. Links to non-DOL Internet sites are provided for your convenience and do not constitute an endorsement.

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