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Summary Report for:
39-4021.00 - Funeral Attendants

Perform variety of tasks during funeral, such as placing casket in parlor or chapel prior to service; arranging floral offerings or lights around casket; directing or escorting mourners; closing casket; and issuing and storing funeral equipment.

Sample of reported job titles: Apprentice Funeral Director, Crematory Operator, Family Services Assistant (FSA), Funeral Assistant, Funeral Attendant, Funeral Greeter, Funeral Home Assistant, Funeral Home Associate, Funeral Home Attendant, Funeral Service Apprentice

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Greet people at the funeral home. See more occupations related to this task.
  • Perform a variety of tasks during funerals to assist funeral directors and to ensure that services run smoothly and as planned. See more occupations related to this task.
  • Transport the deceased to the funeral home. See more occupations related to this task.
  • Direct or escort mourners to parlors or chapels in which wakes or funerals are being held. See more occupations related to this task.
  • Close caskets at appropriate point in services. See more occupations related to this task.
  • Attend to the needs of the bereaved, such as by offering comfort, counseling, or after care programs. See more occupations related to this task.
  • Offer assistance to mourners as they enter or exit limousines. See more occupations related to this task.
  • Place caskets in parlors or chapels prior to wakes or funerals. See more occupations related to this task.
  • Clean and drive funeral vehicles, such as cars or hearses, in funeral processions. See more occupations related to this task.
  • Carry flowers to hearses or limousines for transportation to places of interment. See more occupations related to this task.
  • Arrange floral offerings or lights around caskets. See more occupations related to this task.
  • Perform various administrative tasks, such as typing documents or answering telephone calls. See more occupations related to this task.
  • Supervise funeral processions and assist with cemetery parking. See more occupations related to this task.
  • Act as pallbearers. See more occupations related to this task.
  • Clean funeral parlors or chapels. See more occupations related to this task.
  • Deliver floral arrangements or other items to family members of the deceased. See more occupations related to this task.
  • Issue and store funeral equipment. See more occupations related to this task.
  • Perform general maintenance tasks for funeral homes, such as maintaining equipment or caring for funeral grounds. See more occupations related to this task.
  • Provide advice to mourners on how to make charitable donations in honor of the deceased. See more occupations related to this task.
  • Embalm, dress, cosmeticize, and casket the deceased. See more occupations related to this task.
  • Manage funeral home finances, including receiving payments, making bank deposits, or performing general bookkeeping duties. See more occupations related to this task.
  • Assist with cremations and the processing and packaging of cremated remains. See more occupations related to this task.
  • Obtain burial permits and register deaths. See more occupations related to this task.
  • Obtain doctors' signatures on death certificate and complete other paperwork, such as insurance claims forms. See more occupations related to this task.
  • Meet with family members to plan the funeral. See more occupations related to this task.
  • Prepare obituaries for newspapers. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Articulating boom lift — Monument lifts See more occupations related to this tool.
  • Automobiles or cars — Passenger vehicles See more occupations related to this tool.
  • Autopsy tables or accessories — Body bridges; Mortuary dressing tables; Mortuary operating tables See more occupations related to this tool.
  • Cadaver carriers — Cremation stands; Mortuary cots See more occupations related to this tool.
  • Cadaver lifter or transfer devices — Casket lowering devices; Mausoleum lifts; Pallbearer casket carriages; Vault lowering devices (see all 7 examples) See more occupations related to this tool.
  • Container trailers — Dump trailers See more occupations related to this tool.
  • Conveyor roller — Mortuary roller systems See more occupations related to this tool.
  • Dating or numbering machines — Numbering machines See more occupations related to this tool.
  • Latch — Mortuary bier pins See more occupations related to this tool.
  • Limousines — Hearses See more occupations related to this tool.
  • Minivans or vans — Mortuary vans See more occupations related to this tool.
  • Tampers — Compaction tampers See more occupations related to this tool.

Technology used in this occupation:

  • Accounting software — Bookkeeping software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.

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Skills

  • Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Coordination — Adjusting actions in relation to others' actions. See more occupations related to this skill.

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Abilities

  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Static Strength — The ability to exert maximum muscle force to lift, push, pull, or carry objects. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.

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Work Activities

  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others. See more occupations related to this activity.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance. See more occupations related to this activity.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics. See more occupations related to this activity.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity. See more occupations related to this activity.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). See more occupations related to this activity.

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Detailed Work Activities

  • Clean tools or equipment. See more occupations related to this activity.
  • Clean work areas or facilities. See more occupations related to this activity.
  • Greet customers, patrons, or visitors. See more occupations related to this activity.
  • Direct funeral or mortuary activities. See more occupations related to this activity.
  • Maintain financial or account records. See more occupations related to this activity.
  • Discuss service options or needs with clients. See more occupations related to this activity.
  • Embalm corpses. See more occupations related to this activity.
  • Deliver items. See more occupations related to this activity.
  • Apply makeup to alter or enhance appearance. See more occupations related to this activity.
  • Drive vehicles to transport patrons. See more occupations related to this activity.
  • Provide escort or transportation. See more occupations related to this activity.
  • Provide counsel, comfort, or encouragement to individuals or families. See more occupations related to this activity.
  • Provide patrons with directions to locales or attractions. See more occupations related to this activity.
  • Handle caskets. See more occupations related to this activity.
  • Maintain facilities. See more occupations related to this activity.
  • Assign resources or facilities to patrons or employees. See more occupations related to this activity.
  • Assist patrons with entering or exiting vehicles or other forms of transportation. See more occupations related to this activity.
  • Arrange items for use or display. See more occupations related to this activity.
  • Prepare administrative documents. See more occupations related to this activity.
  • Perform administrative or clerical tasks. See more occupations related to this activity.

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Work Context

  • Telephone — 73% responded “Every day.” See more occupations related to this work context.
  • Work With Work Group or Team — 76% responded “Extremely important.” See more occupations related to this work context.
  • Time Pressure — 61% responded “Every day.” See more occupations related to this work context.
  • Contact With Others — 59% responded “Constant contact with others.” See more occupations related to this work context.
  • Deal With External Customers — 62% responded “Extremely important.” See more occupations related to this work context.
  • Outdoors, Exposed to Weather — 54% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 70% responded “Every day.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 52% responded “Very important results.” See more occupations related to this work context.
  • Physical Proximity — 54% responded “Very close (near touching).” See more occupations related to this work context.
  • Coordinate or Lead Others — 55% responded “Extremely important.” See more occupations related to this work context.
  • Face-to-Face Discussions — 40% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 43% responded “Extremely important.” See more occupations related to this work context.
  • In an Enclosed Vehicle or Equipment — 64% responded “Every day.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 36% responded “High responsibility.” See more occupations related to this work context.
  • Spend Time Standing — 29% responded “About half the time.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 39% responded “Some freedom.” See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 37% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions — 43% responded “Some freedom.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 38% responded “High responsibility.” See more occupations related to this work context.
  • Exposed to Contaminants — 35% responded “Every day.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 30% responded “Important.” See more occupations related to this work context.
  • Exposed to Disease or Infections — 26% responded “Every day.” See more occupations related to this work context.
  • Indoors, Environmentally Controlled — 37% responded “Every day.” See more occupations related to this work context.
  • Consequence of Error — 23% responded “Not serious at all.” See more occupations related to this work context.
  • Letters and Memos — 32% responded “Never.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
55   High school diploma or equivalent Help
27   Associate's degree
10   Less than high school diploma

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Credentials

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Interests

Interest code: SER

  • Social — Social occupations frequently involve working with, communicating with, and teaching people. These occupations often involve helping or providing service to others. See more occupations related to this interest.
  • Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

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Work Styles

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems. See more occupations related to this work style.

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Work Values

  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $11.10 hourly, $23,080 annual
State wages Local Salary Info
 
Employment (2012) 32,000 employees
Projected growth (2012-2022) Little or no change (-2% to 2%) Little or no change (-2% to 2%)
Projected job openings (2012-2022) 7,400
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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