Summary Report for:
43-4121.00 - Library Assistants, Clerical
Compile records, sort, shelve, issue, and receive library materials such as books, electronic media, pictures, cards, slides and microfilm. Locate library materials for loan and replace material in shelving area, stacks, or files according to identification number and title. Register patrons to permit them to borrow books, periodicals, and other library materials.
Sample of reported job titles: Acquisitions Assistant, Cataloging Assistant, Circulation Supervisor, Library Aide, Library Assistant, Library Circulation Assistant, Library Clerical Assistant, Library Clerk, Library Services Assistant, Library Technical Assistant
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings | Additional Information
- Instruct patrons on how to use reference sources, card catalogs, and automated information systems.
- Open and close library during specified hours and secure library equipment, such as computers and audiovisual (AV) equipment.
- Locate library materials for patrons, including books, periodicals, tape cassettes, Braille volumes, and pictures.
- Answer routine inquiries, and refer patrons in need of professional assistance to librarians.
- Maintain records of items received, stored, issued, and returned, and file catalog cards according to system used.
- Perform clerical activities, such as answering phones, sorting mail, filing, typing, word processing, and photocopying and mailing out material.
- Process new materials including books, audiovisual materials, and computer software.
- Provide assistance to librarians in the maintenance of collections of books, periodicals, magazines, newspapers, and audiovisual and other materials.
- Take action to deal with disruptive or problem patrons.
- Sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas.
- Schedule, supervise, and train clerical workers, volunteers, student assistants, and other library employees.
- Maintain library equipment, such as photocopiers, scanners, and computers, and instruct patrons in proper use of such equipment.
- Operate small branch libraries, under the direction of off-site librarian supervisors.
- Enter and update patrons' records on computers.
- Manage reserve materials by placing items on reserve for library patrons, checking items in and out of library, and removing out-dated items.
- Register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials.
- Lend, reserve, and collect books, periodicals, videotapes, and other materials at circulation desks and process materials for inter-library loans.
- Send out notices and accept fine payments for lost or overdue books.
- Perform accounting and bookkeeping activities such as, invoicing, maintaining financial records, budgeting, and handling cash.
- Prepare, store, and retrieve classification and catalog information, lecture notes, or other information related to stored documents, using computers.
- Select substitute titles when requested materials are unavailable following criteria such as age, education, and interests.
- Inspect returned books for condition and due-date status, and compute any applicable fines.
- Repair books using mending tape, paste, and brushes, or prepare books to be sent to a bindery for repair.
- Classify and catalog items according to content and purpose.
- Place books in mailing containers, affix address labels, and secure containers with straps for mailing to blind library patrons.
- Review records, such as microfilm and issue cards, to identify titles of overdue materials and delinquent borrowers.
- Acquire books, pamphlets, periodicals, audiovisual materials, and other library supplies by checking prices, figuring costs, and preparing appropriate order forms and facilitating the ordering process by providing such information to others.
- Deliver and retrieve items to and from departments by hand or using push carts.
- Prepare library statistics reports.
Tools & Technology
Tools used in this occupation:
- Bar code reader equipment — Barcode scanners
- Braille devices for the physically challenged — Braile embossers
- Cargo trucks — Bookmobiles
- Cash registers
- Desktop calculator — 10-key calculators
- Desktop computers
- Digital cameras
- Film projectors
- Laminators — Laminating machines
- Laser fax machine — Laser facsimile machines
- Laser printers
- Mail opening machines — Mail opening equipment
- Microfiche or microfilm viewers — Microfiche printers; Microfiche readers; Microfilm readers
- Microfiche reader printers — Microfilm printers
- Minivans or vans — Delivery vans
- Multi function printers
- Multimedia projectors
- Photocopiers — Photocopying equipment
- Pocket calculator — Handheld calculators
- Special purpose telephones — Multi-line telephone systems
- Thermal book binding machines — Thermal book binders
- Videoconferencing systems — Video teleconferencing systems
- Voice synthesizers for the physically challenged — Personal readers
Technology used in this occupation:
- Data base user interface and query software — Database software; Microsoft Access; Recordkeeping software
- Document management software — Adobe Systems Adobe Acrobat software
- Information retrieval or search software — Video retrieval systems
- Internet browser software — Web browser software
- Library software — Cataloging software; Online Computer Library Center OCLC; ResourceMate Plus; WorldCat * (see all 6 examples)
- Office suite software — Microsoft Office software
- Presentation software — Microsoft PowerPoint
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
* Software developed by a government agency and/or distributed as freeware or shareware.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Service Orientation — Actively looking for ways to help people.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Coordination — Adjusting actions in relation to others' actions.
- Speaking — Talking to others to convey information effectively.
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
- Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
Detailed Work Activities
- Collect deposits, payments or fees.
- Enter information into databases or software programs.
- Calculate financial data.
- Answer telephones to direct calls or provide information.
- Order materials, supplies, or equipment.
- Track goods or materials.
- Maintain security.
- Manage clerical or administrative activities.
- Maintain financial or account records.
- Sort mail.
- Deliver items.
- Type documents.
- Distribute materials to employees or customers.
- Send information, materials or documentation.
- Prepare documentation for contracts, transactions, or regulatory compliance.
- Attach identification information to products, items or containers.
- Refer customers to appropriate personnel.
- Package objects for shipping.
- Prepare employee work schedules.
- Supervise clerical or administrative personnel.
- Maintain inventory records.
- Sort materials or products.
- Maintain office equipment in proper operating condition.
- Prepare research or technical reports.
- Issue documentation or identification to customers or employees.
- Store records or related materials.
- Inspect items for damage or defects.
- Develop computer or online applications.
- Face-to-Face Discussions — 89% responded “Every day.”
- Telephone — 85% responded “Every day.”
- Electronic Mail — 76% responded “Every day.”
- Indoors, Environmentally Controlled — 85% responded “Every day.”
- Contact With Others — 67% responded “Constant contact with others.”
- Structured versus Unstructured Work — 40% responded “A lot of freedom.”
- Deal With External Customers — 52% responded “Extremely important.”
- Importance of Being Exact or Accurate — 44% responded “Extremely important.”
- Importance of Repeating Same Tasks — 38% responded “Extremely important.”
- Freedom to Make Decisions — 29% responded “A lot of freedom.”
- Work With Work Group or Team — 37% responded “Important.”
- Frequency of Decision Making — 35% responded “Every day.”
- Spend Time Sitting — 55% responded “About half the time.”
- Impact of Decisions on Co-workers or Company Results — 45% responded “Important results.”
- Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 30% responded “More than half the time.”
- Letters and Memos — 43% responded “Once a month or more but not every week.”
- Exposed to Contaminants — 36% responded “Never.”
- Physical Proximity — 40% responded “Moderately close (at arm's length).”
- Spend Time Making Repetitive Motions — 56% responded “About half the time.”
- Coordinate or Lead Others — 38% responded “Important.”
- Deal With Unpleasant or Angry People — 39% responded “Once a year or more but not every month.”
- Time Pressure — 67% responded “Once a month or more but not every week.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to < 6.0)|
Percentage of Respondents
|Education Level Required|
|52||High school diploma or equivalent|
|14||Some college, no degree|
Interest code: CRS
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Integrity — Job requires being honest and ethical.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Persistence — Job requires persistence in the face of obstacles.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Achievement — Occupations that satisfy this work value are results oriented and allow employees to use their strongest abilities, giving them a feeling of accomplishment. Corresponding needs are Ability Utilization and Achievement.
Wages & Employment Trends
|Median wages (2014)||$11.50 hourly, $23,910 annual|
|Employment (2012)||110,000 employees|
|Projected growth (2012-2022)||Faster than average (15% to 21%)|
|Projected job openings (2012-2022)||64,400|
|Top industries (2012)|
Job Openings on the Web
Sources of Additional Information
- Library Technicians and Assistants . Bureau of Labor Statistics, U.S. Department of Labor. Occupational Outlook Handbook, 2014-15 Edition.