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Summary Report for:
43-9071.00 - Office Machine Operators, Except Computer

Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.

Sample of reported job titles: Copy Center Operator, Copy Machine Operator, Copy Technician, Duplicating Machine Operator, Graphics Production Specialist, Key Operator, Machine Operator, Print Center Specialist, Production Operator, Production Specialist

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
  • Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
  • Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
  • Compute prices for services and receive payment, or provide supervisors with billing information.
  • Sort, assemble, and proof completed work.
  • Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
  • Monitor machine operation, and make adjustments as necessary to ensure proper operation.
  • Load machines with materials such as blank paper or film.
  • Maintain stock of supplies, and requisition any needed items.
  • File and store completed documents.
  • Clean machines, perform minor repairs, and report major repair needs.
  • Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
  • Complete records of production, including work volumes and outputs, materials used, and any backlogs.
  • Deliver completed work.
  • Prepare and process papers for use in scanning, microfilming, and microfiche.
  • Cut copies apart and write identifying information, such as page numbers or titles, on copies.
  • Clean and file master copies or plates.
  • Move heat units and clamping frames over screen beds to form Braille impressions on pages, raising frames to release individual copies.

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Tools & Technology

Tools used in this occupation:

  • Addressing machines — Mail addressing machines
  • Automatic labeling systems — Automatic labeling equipment
  • Bar code reader equipment — Barcode scanners
  • Dot matrix printers — Computer form printers; High speed impact printers
  • Embossing tools — Embossing machines
  • Inkjet fax machine — Inkjet facsimile machines
  • Letter folders — Parallel folding equipment
  • Lithographic equipment — Lithographic presses
  • Mail opening machines — Mail opening equipment
  • Microfiche or microfilm viewers — Microfilm readers
  • Microfiche reader printers — Microfiche duplicators; Microfilm duplicators
  • Microfilm processors — Automated microfilm processors
  • Paper cutting machines or accessories — Form separators
  • Paper jogging machines — Paper joggers
  • Paper punching or binding machines — Paper binding machines
  • Personal computers
  • Photocopiers — Copy machines
  • Plotter printers — Graphic plotters
  • Printing collators or decollators — Paper collators
  • Scanners — Computer data input scanners
  • Sorters — Mail sorting machines
  • Thermal binding machine — Thermal binder machines

Technology used in this occupation:

  • Data base user interface and query software — Data entry software Hot technology ; Microsoft Access Hot technology
  • Desktop publishing software — Microsoft Publisher Hot technology
  • Document management software — Adobe Systems Adobe Acrobat Hot technology
  • Electronic mail software — Microsoft Outlook Hot technology
  • Office suite software — Microsoft Office
  • Presentation software — Microsoft PowerPoint Hot technology
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.

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Skills

  • Operation and Control — Controlling operations of equipment or systems.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Time Management — Managing one's own time and the time of others.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Speaking — Talking to others to convey information effectively.

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Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions.
  • Far Vision — The ability to see details at a distance.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
  • Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
  • Mathematical Reasoning — The ability to choose the right mathematical methods or formulas to solve a problem.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Speech Recognition — The ability to identify and understand the speech of another person.

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Work Activities

  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
  • Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
  • Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.

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Detailed Work Activities

  • Read work orders to determine material or setup requirements.
  • Operate office equipment.
  • Compile data or documentation.
  • Calculate costs of goods or services.
  • Collect deposits, payments or fees.
  • Provide information to coworkers.
  • Sort materials or products.
  • Adjust office equipment to ensure proper operation.
  • Monitor equipment operation to ensure proper functioning.
  • Order materials, supplies, or equipment.
  • Store records or related materials.
  • Clean facilities or equipment.
  • Maintain office equipment in proper operating condition.
  • Report maintenance or equipment problems to appropriate personnel.
  • Record production information.
  • Deliver items.
  • Attach identification information to products, items or containers.

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Work Context

  • Time Pressure — 95% responded “Every day.”
  • Indoors, Environmentally Controlled — 95% responded “Every day.”
  • Contact With Others — 86% responded “Constant contact with others.”
  • Telephone — 89% responded “Every day.”
  • Electronic Mail — 76% responded “Every day.”
  • Deal With External Customers — 60% responded “Extremely important.”
  • Importance of Being Exact or Accurate — 47% responded “Extremely important.”
  • Spend Time Standing — 57% responded “Continually or almost continually.”
  • Face-to-Face Discussions — 69% responded “Every day.”
  • Work With Work Group or Team — 55% responded “Extremely important.”
  • Pace Determined by Speed of Equipment — 53% responded “Extremely important.”
  • Freedom to Make Decisions — 54% responded “Some freedom.”
  • Deal With Unpleasant or Angry People — 35% responded “Every day.”
  • Frequency of Decision Making — 46% responded “Once a week or more but not every day.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 30% responded “Continually or almost continually.”
  • Structured versus Unstructured Work — 37% responded “Limited freedom.”
  • Importance of Repeating Same Tasks — 23% responded “Extremely important.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 51% responded “Every day.”
  • Frequency of Conflict Situations — 34% responded “Once a week or more but not every day.”
  • Physical Proximity — 53% responded “Moderately close (at arm's length).”
  • Coordinate or Lead Others — 31% responded “Important.”
  • Impact of Decisions on Co-workers or Company Results — 51% responded “Important results.”
  • Spend Time Walking and Running — 41% responded “More than half the time.”
  • Duration of Typical Work Week — 41% responded “More than 40 hours.”
  • Responsibility for Outcomes and Results — 34% responded “Limited responsibility.”
  • Level of Competition — 37% responded “Highly competitive.”
  • Letters and Memos — 35% responded “Once a month or more but not every week.”
  • Spend Time Making Repetitive Motions — 30% responded “About half the time.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
61   High school diploma or equivalent Help
24   Less than high school diploma
8   Associate's degree

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Interests

Interest code: RC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Persistence — Job requires persistence in the face of obstacles.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
  • Integrity — Job requires being honest and ethical.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Related Occupations

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Wages & Employment Trends

Median wages (2015) $13.95 hourly, $29,010 annual
State wages Local Salary Info
 
Employment (2014) 70,000 employees
Projected growth (2014-2024) Decline (-2% or lower) Decline (-2% or lower)
Projected job openings (2014-2024) 15,800
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2015 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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