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Summary Report for:
43-9071.00 - Office Machine Operators, Except Computer

Operate one or more of a variety of office machines, such as photocopying, photographic, and duplicating machines, or other office machines.

Sample of reported job titles: Copy Center Operator, Copy Machine Operator, Copy Technician, Graphic Art Technician, Graphics Production Specialist, Key Operator, Machine Operator, Print Shop Assistant, Printing Services Coordinator, Reprographics Technician

View report: Summary  Details  Custom

Tasks  |  Technology Skills  |  Tools Used  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
  • Deliver completed work.
  • Place original copies in feed trays, feed originals into feed rolls, or position originals on tables beneath camera lenses.
  • Sort, assemble, and proof completed work.
  • Operate office machines such as high speed business photocopiers, readers, scanners, addressing machines, stencil-cutting machines, microfilm readers or printers, folding and inserting machines, bursters, and binder machines.
  • Complete records of production, including work volumes and outputs, materials used, and any backlogs.
  • Compute prices for services and receive payment, or provide supervisors with billing information.
  • Set up and adjust machines, regulating factors such as speed, ink flow, focus, and number of copies.
  • Load machines with materials such as blank paper or film.
  • Monitor machine operation, and make adjustments as necessary to ensure proper operation.
  • Clean machines, perform minor repairs, and report major repair needs.
  • File and store completed documents.
  • Operate auxiliary machines such as collators, pad and tablet making machines, staplers, and paper punching, folding, cutting, and perforating machines.
  • Maintain stock of supplies, and requisition any needed items.
  • Prepare and process papers for use in scanning, microfilming, and microfiche.
  • Clean and file master copies or plates.
  • Cut copies apart and write identifying information, such as page numbers or titles, on copies.

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Technology Skills

  • Data base user interface and query software — Data entry software Hot technology ; Microsoft Access Hot technology
  • Desktop publishing software — Microsoft Publisher Hot technology
  • Document management software — Adobe Systems Adobe Acrobat Hot technology
  • Electronic mail software — Microsoft Outlook Hot technology
  • Office suite software — Microsoft Office
  • Presentation software — Microsoft PowerPoint Hot technology
  • Spreadsheet software — Microsoft Excel Hot technology
  • Word processing software — Microsoft Word

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Tools Used

  • Addressing machines — Mail addressing machines
  • Automatic labeling systems — Automatic labeling equipment
  • Bar code reader equipment — Barcode scanners
  • Dot matrix printers — Computer form printers; High speed impact printers
  • Embossing tools — Embossing machines
  • Inkjet fax machine — Inkjet facsimile machines
  • Letter folders — Parallel folding equipment
  • Lithographic equipment — Lithographic presses
  • Mail opening machines — Mail opening equipment
  • Microfiche or microfilm viewers — Microfilm readers
  • Microfiche reader printers — Microfiche duplicators; Microfilm duplicators
  • Microfilm processors — Automated microfilm processors
  • Paper cutting machines or accessories — Form separators
  • Paper jogging machines — Paper joggers
  • Paper punching or binding machines — Paper binding machines
  • Personal computers
  • Photocopiers — Copy machines
  • Plotter printers — Graphic plotters
  • Printing collators or decollators — Paper collators
  • Scanners — Computer data input scanners
  • Sorters — Mail sorting machines
  • Thermal binding machine — Thermal binder machines

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Knowledge

  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
  • Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

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Skills

  • Operation and Control — Controlling operations of equipment or systems.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Speaking — Talking to others to convey information effectively.
  • Time Management — Managing one's own time and the time of others.

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Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer).
  • Written Comprehension — The ability to read and understand information and ideas presented in writing.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • Selective Attention — The ability to concentrate on a task over a period of time without being distracted.

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Work Activities

  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles).
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
  • Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
  • Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.

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Detailed Work Activities

  • Read work orders to determine material or setup requirements.
  • Operate office equipment.
  • Deliver items.
  • Compile data or documentation.
  • Sort materials or products.
  • Calculate costs of goods or services.
  • Collect deposits, payments or fees.
  • Provide information to coworkers.
  • Record production information.
  • Adjust office equipment to ensure proper operation.
  • Monitor equipment operation to ensure proper functioning.
  • Clean facilities or equipment.
  • Maintain office equipment in proper operating condition.
  • Report maintenance or equipment problems to appropriate personnel.
  • Store records or related materials.
  • Order materials, supplies, or equipment.
  • Attach identification information to products, items or containers.

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Work Context

  • Electronic Mail — 63% responded “Every day.”
  • Time Pressure — 65% responded “Every day.”
  • Telephone — 61% responded “Every day.”
  • Contact With Others — 51% responded “Constant contact with others.”
  • Indoors, Environmentally Controlled — 61% responded “Every day.”
  • Face-to-Face Discussions — 36% responded “Every day.”
  • Work With Work Group or Team — 40% responded “Extremely important.”
  • Importance of Being Exact or Accurate — 25% responded “Extremely important.”
  • Deal With External Customers — 36% responded “Extremely important.”
  • Freedom to Make Decisions — 56% responded “Some freedom.”
  • Coordinate or Lead Others — 30% responded “Extremely important.”
  • Structured versus Unstructured Work — 29% responded “Limited freedom.”
  • Physical Proximity — 57% responded “Slightly close (e.g., shared office).”
  • Spend Time Standing — 38% responded “About half the time.”
  • Importance of Repeating Same Tasks — 18% responded “Extremely important.”
  • Pace Determined by Speed of Equipment — 45% responded “Very important.”
  • Sounds, Noise Levels Are Distracting or Uncomfortable — 30% responded “Never.”
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 31% responded “Less than half the time.”

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
68   High school diploma or equivalent Help
17   Bachelor's degree
9   Post-secondary certificate Help

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Interests

Interest code: RC

  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.

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Work Styles

  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
  • Integrity — Job requires being honest and ethical.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
  • Initiative — Job requires a willingness to take on responsibilities and challenges.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
  • Persistence — Job requires persistence in the face of obstacles.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.

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Wages & Employment Trends

Median wages (2016) $14.64 hourly, $30,460 annual
State wages Local Salary Info
 
Employment (2016) 60,000 employees
Projected growth (2016-2026) Decline (-2% or lower) Decline (-2% or lower)
Projected job openings (2016-2026) 5,100
State trends Employment Trends
 
Top industries (2016)

Source: Bureau of Labor Statistics 2016 wage data external site and 2016-2026 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2016-2026). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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