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Summary Report for:
43-5041.00 - Meter Readers, Utilities

Read meter and record consumption of electricity, gas, water, or steam.

Sample of reported job titles: Customer Field Representative, Field Technician, Fieldman, Meter Reader, Meter Reader Inspector, Meter Reading Clerk, Utility Service Worker, Water Inspector, Water Meter Reader, Water Service Inspector

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Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers. See more occupations related to this task.
  • Walk or drive vehicles along established routes to take readings of meter dials. See more occupations related to this task.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled. See more occupations related to this task.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations. See more occupations related to this task.
  • Inspect meters for unauthorized connections, defects, and damage such as broken seals. See more occupations related to this task.
  • Report to service departments any problems such as meter irregularities, damaged equipment, or impediments to meter access, including dogs. See more occupations related to this task.
  • Answer customers' questions about services and charges, or direct them to customer service centers. See more occupations related to this task.
  • Update client address and meter location information. See more occupations related to this task.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible. See more occupations related to this task.
  • Connect and disconnect utility services at specific locations. See more occupations related to this task.
  • Collect past-due bills. See more occupations related to this task.
  • Report lost or broken keys. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Automobiles or cars — Passenger vehicles See more occupations related to this tool.
  • Desktop computers See more occupations related to this tool.
  • Digital cameras — Digital still cameras See more occupations related to this tool.
  • Flashlight — High-power flashlights See more occupations related to this tool.
  • Gas gauges — Gas consumption meters; Steam consumption meters See more occupations related to this tool.
  • Global positioning system GPS receiver — Global positioning system GPS devices See more occupations related to this tool.
  • Laser fax machine — Laser facsimile machines See more occupations related to this tool.
  • Light trucks or sport utility vehicles — Utility trucks See more occupations related to this tool.
  • Mobile phones — Smart phones See more occupations related to this tool.
  • Multi gas monitors — Multi-gas testers See more occupations related to this tool.
  • Multimeters — Digital multimeters See more occupations related to this tool.
  • Nut drivers — Nut wrenches See more occupations related to this tool.
  • Photocopiers — Copy machines See more occupations related to this tool.
  • Pocket calculator — Portable calculators See more occupations related to this tool.
  • Portable data input terminals — Dataloggers See more occupations related to this tool.
  • Power blowers — Gas powered blowers See more occupations related to this tool.
  • Power meters — Electricity consumption meters See more occupations related to this tool.
  • Radio receivers — Radio frequency RF meters See more occupations related to this tool.
  • Remote automatic meter reading system — Automatic meter reading systems See more occupations related to this tool.
  • Screwdrivers — Multipurpose screwdrivers See more occupations related to this tool.
  • Shovels — Garden shovels See more occupations related to this tool.
  • Slip or groove joint pliers — Groove joint pliers See more occupations related to this tool.
  • Tablet computers See more occupations related to this tool.
  • Two way radios — Mobile radios See more occupations related to this tool.
  • Water meters — Water consumption meters See more occupations related to this tool.
  • Water pumps — Gas powered pumps See more occupations related to this tool.

Technology used in this occupation:

  • Accounting software — Billing software See more occupations related to this technology.
  • Charting software — Graphing software See more occupations related to this technology.
  • Data base reporting software — Meter reading software See more occupations related to this technology.
  • Data base user interface and query software — Data entry software See more occupations related to this technology.
  • Map creation software — Mapping software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. See more occupations related to this knowledge.

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Skills

  • Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one. See more occupations related to this skill.
  • Operation Monitoring — Watching gauges, dials, or other indicators to make sure a machine is working properly. See more occupations related to this skill.
  • Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.
  • Service Orientation — Actively looking for ways to help people. See more occupations related to this skill.

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Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Multilimb Coordination — The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Control Precision — The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.
  • Speech Clarity — The ability to speak clearly so others can understand you. See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. See more occupations related to this ability.
  • Trunk Strength — The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Depth Perception — The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object. See more occupations related to this ability.
  • Extent Flexibility — The ability to bend, stretch, twist, or reach with your body, arms, and/or legs. See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Gross Body Coordination — The ability to coordinate the movement of your arms, legs, and torso together when the whole body is in motion. See more occupations related to this ability.
  • Perceptual Speed — The ability to quickly and accurately compare similarities and differences among sets of letters, numbers, objects, pictures, or patterns. The things to be compared may be presented at the same time or one after the other. This ability also includes comparing a presented object with a remembered object. See more occupations related to this ability.
  • Speed of Limb Movement — The ability to quickly move the arms and legs. See more occupations related to this ability.
  • Written Expression — The ability to communicate information and ideas in writing so others will understand. See more occupations related to this ability.

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Work Activities

  • Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft. See more occupations related to this activity.
  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests. See more occupations related to this activity.
  • Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work. See more occupations related to this activity.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. See more occupations related to this activity.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.
  • Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts. See more occupations related to this activity.
  • Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used. See more occupations related to this activity.
  • Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others. See more occupations related to this activity.
  • Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills. See more occupations related to this activity.
  • Repairing and Maintaining Mechanical Equipment — Servicing, repairing, adjusting, and testing machines, devices, moving parts, and equipment that operate primarily on the basis of mechanical (not electronic) principles. See more occupations related to this activity.

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Detailed Work Activities

  • Collect deposits, payments or fees. See more occupations related to this activity.
  • Enter information into databases or software programs. See more occupations related to this activity.
  • Operate vehicles or material-moving equipment. See more occupations related to this activity.
  • Monitor equipment operation to ensure proper functioning. See more occupations related to this activity.
  • Maintain financial or account records. See more occupations related to this activity.
  • Report maintenance or equipment problems to appropriate personnel. See more occupations related to this activity.
  • Discuss account status or activity with customers or patrons. See more occupations related to this activity.
  • Refer customers to appropriate personnel. See more occupations related to this activity.

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Work Context

  • Outdoors, Exposed to Weather — 98% responded “Every day.” See more occupations related to this work context.
  • In an Enclosed Vehicle or Equipment — 89% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 60% responded “Extremely important.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 62% responded “Extremely important.” See more occupations related to this work context.
  • Spend Time Walking and Running — 45% responded “Continually or almost continually.” See more occupations related to this work context.
  • Time Pressure — 51% responded “Every day.” See more occupations related to this work context.
  • Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 66% responded “Every day.” See more occupations related to this work context.
  • Face-to-Face Discussions — 51% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 46% responded “Every day.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 44% responded “Continually or almost continually.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 36% responded “Very important results.” See more occupations related to this work context.
  • Spend Time Standing — 40% responded “More than half the time.” See more occupations related to this work context.
  • Exposed to Minor Burns, Cuts, Bites, or Stings — 43% responded “Every day.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 43% responded “About half the time.” See more occupations related to this work context.
  • Freedom to Make Decisions — 41% responded “A lot of freedom.” See more occupations related to this work context.
  • Exposed to Contaminants — 33% responded “Every day.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 36% responded “Limited freedom.” See more occupations related to this work context.
  • Very Hot or Cold Temperatures — 33% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Spend Time Bending or Twisting the Body — 51% responded “Less than half the time.” See more occupations related to this work context.
  • Cramped Work Space, Awkward Positions — 39% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 36% responded “Once a month or more but not every week.” See more occupations related to this work context.
  • Duration of Typical Work Week — 75% responded “40 hours.” See more occupations related to this work context.
  • Work With Work Group or Team — 34% responded “Fairly important.” See more occupations related to this work context.
  • Deal With External Customers — 35% responded “Fairly important.” See more occupations related to this work context.
  • Indoors, Not Environmentally Controlled — 45% responded “Every day.” See more occupations related to this work context.
  • Spend Time Kneeling, Crouching, Stooping, or Crawling — 51% responded “Less than half the time.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
97   High school diploma or equivalent Help
2   Less than high school diploma
1   Some college, no degree

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Credentials

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Interests

Interest code: CR

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

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Work Styles

  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.

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Work Values

  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.
  • Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy. See more occupations related to this work value.
  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2014) $18.07 hourly, $37,580 annual
State wages Local Salary Info
 
Employment (2012) 40,000 employees
Projected growth (2012-2022) Decline (-3% or lower) Decline (-3% or lower)
Projected job openings (2012-2022) 10,100
State trends Employment Trends
 
Top industries (2012)

Source: Bureau of Labor Statistics 2014 wage data external site and 2012-2022 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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