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Summary Report for:
43-9051.00 - Mail Clerks and Mail Machine Operators, Except Postal Service

Prepare incoming and outgoing mail for distribution. Use hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

The occupation code you requested, 43-9051.01 (Mail Machine Operators, Preparation and Handling), is no longer in use. In the future, please use 43-9051.00 (Mail Clerks and Mail Machine Operators, Except Postal Service) instead.

Sample of reported job titles: Insert Operator, Inserter Operator, Mail Clerk, Mail Handler, Mail Machine Operator, Mail Processor, Mail Reader, Mail Sorter, Mailroom Supervisor, Postal Clerk

View report: Summary  Details  Custom

Tasks  |  Tools & Technology  |  Knowledge  |  Skills  |  Abilities  |  Work Activities  |  Detailed Work Activities  |  Work Context  |  Job Zone  |  Education  |  Credentials  |  Interests  |  Work Styles  |  Work Values  |  Related Occupations  |  Wages & Employment  |  Job Openings

Tasks

  • Wrap packages or bundles by hand, or by using tying machines. See more occupations related to this task.
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing. See more occupations related to this task.
  • Remove containers of sorted mail or parcels and transfer them to designated areas according to established procedures. See more occupations related to this task.
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary. See more occupations related to this task.
  • Affix postage to packages or letters by hand, or stamp materials, using postage meters. See more occupations related to this task.
  • Determine manner in which mail is to be sent, and prepare it for delivery to mailing facilities. See more occupations related to this task.
  • Accept and check containers of mail or parcels from large volume mailers, couriers, and contractors. See more occupations related to this task.
  • Seal or open envelopes, by hand or by using machines. See more occupations related to this task.
  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts. See more occupations related to this task.
  • Operate embossing machines or typewriters to make corrections, additions, and changes to address plates. See more occupations related to this task.
  • Inspect mail machine output for defects and determine how to eliminate causes of any defects. See more occupations related to this task.
  • Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets. See more occupations related to this task.
  • Release packages or letters to customers upon presentation of written notices or other identification. See more occupations related to this task.
  • Operate computer-controlled keyboards or voice recognition equipment to direct items according to established routing schemes. See more occupations related to this task.
  • Answer inquiries regarding shipping or mailing policies. See more occupations related to this task.
  • Lift and unload containers of mail or parcels onto equipment for transportation to sortation stations. See more occupations related to this task.
  • Contact delivery or courier services to arrange delivery of letters and parcels. See more occupations related to this task.
  • Place incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins. See more occupations related to this task.
  • Clear jams in sortation equipment. See more occupations related to this task.
  • Mail merchandise samples or promotional literature in response to requests. See more occupations related to this task.
  • Adjust guides, rollers, loose card inserters, weighing machines, and tying arms, using rules and hand tools. See more occupations related to this task.
  • Read production orders to determine types and sizes of items scheduled for printing and mailing. See more occupations related to this task.
  • Sell mail products, and accept payment for products and mailing charges. See more occupations related to this task.
  • Start machines that automatically feed plates, stencils, or tapes through mechanisms, and observe machine operations to detect any malfunctions. See more occupations related to this task.
  • Insert material for printing or addressing into loading racks on machines, select type or die sizes, and position plates, stencils, or tapes in machine magazines. See more occupations related to this task.
  • Stamp dates and times of receipt of incoming mail. See more occupations related to this task.
  • Add ink, fill paste reservoirs, and change machine ribbons when necessary. See more occupations related to this task.
  • Use equipment such as forklifts and automated "trains" to move containers of mail. See more occupations related to this task.
  • Fold letters or circulars and insert them in envelopes. See more occupations related to this task.

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Tools & Technology

Tools used in this occupation:

  • Addressing machines — Mail addressing machines See more occupations related to this tool.
  • Automated storage or retrieval systems — Automated filing systems See more occupations related to this tool.
  • Automatic postal or mailing machine — Electronic mailing machines; Mail handling machines; Mail processing machines See more occupations related to this tool.
  • Carts — Mail carts See more occupations related to this tool.
  • Cash registers — Electronic cash registers See more occupations related to this tool.
  • Desktop calculator — 10-key calculators See more occupations related to this tool.
  • Digital duplicators — Digital duplicating machines See more occupations related to this tool.
  • Dollies — Warehouse dollies See more occupations related to this tool.
  • Franking or postage machines — Postage marking machines; Postage meters See more occupations related to this tool.
  • Hand trucks or accessories — Hand trucks See more occupations related to this tool.
  • Inkjet printers — Computer inkjet printers See more occupations related to this tool.
  • Laminators — Lamination machines See more occupations related to this tool.
  • Laser fax machine — Laser facsimile machines See more occupations related to this tool.
  • Letter folders — Letter folding machines See more occupations related to this tool.
  • Mail opening machines — Automatic envelope opening machines See more occupations related to this tool.
  • Mail sealing machines — Automatic envelope sealing machines See more occupations related to this tool.
  • Microfiche or microfilm viewers — Microfilm viewing equipment See more occupations related to this tool.
  • Non metallic baskets — Mail sorting trays See more occupations related to this tool.
  • Non metallic bins — Mail bins See more occupations related to this tool.
  • Personal computers See more occupations related to this tool.
  • Photocopiers — Copy machines See more occupations related to this tool.
  • Postal scales — Mail scales See more occupations related to this tool.
  • Scanners — Computer data input scanners See more occupations related to this tool.
  • Sorters — Mail sorting equipment See more occupations related to this tool.
  • Special purpose telephones — Multiline telephone systems See more occupations related to this tool.
  • Time stamping machines — Date stampers See more occupations related to this tool.
  • Tugger — Motorized tuggers See more occupations related to this tool.
  • Two way radios — Mobile radios See more occupations related to this tool.
  • Tying machines — Package tying machines See more occupations related to this tool.

Technology used in this occupation:

  • Accounting software — Financial accounting software See more occupations related to this technology.
  • Data base user interface and query software — Microsoft Access Hot technology ; Recordkeeping software See more occupations related to this technology.
  • Electronic mail software — Email software; Microsoft Outlook Hot technology See more occupations related to this technology.
  • Internet browser software — Web browser software See more occupations related to this technology.
  • Mailing and shipping software — Postal Explorer See more occupations related to this technology.
  • Office suite software — Microsoft Office software See more occupations related to this technology.
  • Spreadsheet software — Microsoft Excel Hot technology See more occupations related to this technology.
  • Word processing software — Microsoft Word See more occupations related to this technology.

Hot technology Hot Technology — a technology requirement frequently included in employer job postings.

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Knowledge

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. See more occupations related to this knowledge.
  • English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. See more occupations related to this knowledge.

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Skills

  • Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. See more occupations related to this skill.
  • Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action. See more occupations related to this skill.
  • Reading Comprehension — Understanding written sentences and paragraphs in work related documents. See more occupations related to this skill.
  • Speaking — Talking to others to convey information effectively. See more occupations related to this skill.
  • Time Management — Managing one's own time and the time of others. See more occupations related to this skill.

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Abilities

  • Near Vision — The ability to see details at close range (within a few feet of the observer). See more occupations related to this ability.
  • Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences. See more occupations related to this ability.
  • Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways. See more occupations related to this ability.
  • Finger Dexterity — The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects. See more occupations related to this ability.
  • Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). See more occupations related to this ability.
  • Manual Dexterity — The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects. See more occupations related to this ability.
  • Speech Recognition — The ability to identify and understand the speech of another person. See more occupations related to this ability.
  • Written Comprehension — The ability to read and understand information and ideas presented in writing. See more occupations related to this ability.
  • Arm-Hand Steadiness — The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position. See more occupations related to this ability.
  • Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense. See more occupations related to this ability.
  • Oral Expression — The ability to communicate information and ideas in speaking so others will understand. See more occupations related to this ability.
  • Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. See more occupations related to this ability.

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Work Activities

  • Performing General Physical Activities — Performing physical activities that require considerable use of your arms and legs and moving your whole body, such as climbing, lifting, balancing, walking, stooping, and handling of materials. See more occupations related to this activity.
  • Handling and Moving Objects — Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. See more occupations related to this activity.
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person. See more occupations related to this activity.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources. See more occupations related to this activity.
  • Controlling Machines and Processes — Using either control mechanisms or direct physical activity to operate machines or processes (not including computers or vehicles). See more occupations related to this activity.
  • Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. See more occupations related to this activity.
  • Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. See more occupations related to this activity.
  • Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. See more occupations related to this activity.
  • Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data. See more occupations related to this activity.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time. See more occupations related to this activity.
  • Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients. See more occupations related to this activity.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems. See more occupations related to this activity.
  • Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people. See more occupations related to this activity.
  • Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems. See more occupations related to this activity.

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Detailed Work Activities

  • Collect deposits, payments or fees. See more occupations related to this activity.
  • Read work orders to determine material or setup requirements. See more occupations related to this activity.
  • Operate vehicles or material-moving equipment. See more occupations related to this activity.
  • Monitor equipment operation to ensure proper functioning. See more occupations related to this activity.
  • Obtain written authorization to perform activities. See more occupations related to this activity.
  • Package objects for shipping. See more occupations related to this activity.
  • Sort mail. See more occupations related to this activity.
  • Explain regulations, policies, or procedures. See more occupations related to this activity.
  • Sell products or services. See more occupations related to this activity.
  • Operate office equipment. See more occupations related to this activity.
  • Operate computers or computerized equipment. See more occupations related to this activity.
  • Route mail to correct destinations. See more occupations related to this activity.
  • Send information, materials or documentation. See more occupations related to this activity.
  • Weigh parcels to determine shipping costs. See more occupations related to this activity.
  • Attach identification information to products, items or containers. See more occupations related to this activity.
  • Unload materials or equipment. See more occupations related to this activity.
  • Prepare outgoing mail. See more occupations related to this activity.
  • Verify shipping documentation. See more occupations related to this activity.
  • Maintain office equipment in proper operating condition. See more occupations related to this activity.
  • Adjust office equipment to ensure proper operation. See more occupations related to this activity.
  • Inspect items for damage or defects. See more occupations related to this activity.
  • Coordinate shipping activities with external parties. See more occupations related to this activity.
  • Analyze shipping information to make routing decisions. See more occupations related to this activity.
  • Receive shipments. See more occupations related to this activity.

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Work Context

  • Indoors, Environmentally Controlled — 99% responded “Every day.” See more occupations related to this work context.
  • Telephone — 89% responded “Every day.” See more occupations related to this work context.
  • Electronic Mail — 86% responded “Every day.” See more occupations related to this work context.
  • Frequency of Decision Making — 81% responded “Every day.” See more occupations related to this work context.
  • Contact With Others — 79% responded “Constant contact with others.” See more occupations related to this work context.
  • Face-to-Face Discussions — 75% responded “Every day.” See more occupations related to this work context.
  • Importance of Being Exact or Accurate — 68% responded “Extremely important.” See more occupations related to this work context.
  • Structured versus Unstructured Work — 54% responded “A lot of freedom.” See more occupations related to this work context.
  • Work With Work Group or Team — 67% responded “Extremely important.” See more occupations related to this work context.
  • Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls — 15% responded “More than half the time.” See more occupations related to this work context.
  • Importance of Repeating Same Tasks — 25% responded “Very important.” See more occupations related to this work context.
  • Impact of Decisions on Co-workers or Company Results — 26% responded “Important results.” See more occupations related to this work context.
  • Time Pressure — 73% responded “Every day.” See more occupations related to this work context.
  • Freedom to Make Decisions — 29% responded “A lot of freedom.” See more occupations related to this work context.
  • Spend Time Making Repetitive Motions — 39% responded “Continually or almost continually.” See more occupations related to this work context.
  • Physical Proximity — 74% responded “Moderately close (at arm's length).” See more occupations related to this work context.
  • Spend Time Standing — 70% responded “More than half the time.” See more occupations related to this work context.
  • Responsibility for Outcomes and Results — 19% responded “Moderate responsibility.” See more occupations related to this work context.
  • Letters and Memos — 41% responded “Every day.” See more occupations related to this work context.
  • Deal With External Customers — 21% responded “Important.” See more occupations related to this work context.
  • Consequence of Error — 39% responded “Very serious.” See more occupations related to this work context.
  • Duration of Typical Work Week — 18% responded “Less than 40 hours.” See more occupations related to this work context.
  • Coordinate or Lead Others — 28% responded “Important.” See more occupations related to this work context.
  • Deal With Unpleasant or Angry People — 73% responded “Once a week or more but not every day.” See more occupations related to this work context.
  • Pace Determined by Speed of Equipment See more occupations related to this work context.
  • Spend Time Sitting — 39% responded “Less than half the time.” See more occupations related to this work context.
  • Responsible for Others' Health and Safety — 32% responded “Very high responsibility.” See more occupations related to this work context.
  • Spend Time Bending or Twisting the Body — 38% responded “Less than half the time.” See more occupations related to this work context.
  • Spend Time Walking and Running — 22% responded “Less than half the time.” See more occupations related to this work context.

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Job Zone

Title Job Zone Two: Some Preparation Needed
Education These occupations usually require a high school diploma.
Related Experience Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.
Job Training Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.
Job Zone Examples These occupations often involve using your knowledge and skills to help others. Examples include orderlies, forest firefighters, customer service representatives, security guards, upholsterers, and tellers.
SVP Range (4.0 to < 6.0)

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Education


Percentage of Respondents
Education Level Required
Not available High school diploma or equivalent Help
Not available Less than high school diploma
Not available Associate's degree

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Credentials

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Interests

Interest code: CR

  • Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow. See more occupations related to this interest.
  • Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others. See more occupations related to this interest.

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Work Styles

  • Integrity — Job requires being honest and ethical. See more occupations related to this work style.
  • Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations. See more occupations related to this work style.
  • Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations. See more occupations related to this work style.
  • Attention to Detail — Job requires being careful about detail and thorough in completing work tasks. See more occupations related to this work style.
  • Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude. See more occupations related to this work style.
  • Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations. See more occupations related to this work style.
  • Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace. See more occupations related to this work style.
  • Initiative — Job requires a willingness to take on responsibilities and challenges. See more occupations related to this work style.
  • Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job. See more occupations related to this work style.
  • Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done. See more occupations related to this work style.
  • Persistence — Job requires persistence in the face of obstacles. See more occupations related to this work style.
  • Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks. See more occupations related to this work style.
  • Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job. See more occupations related to this work style.
  • Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction. See more occupations related to this work style.

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Work Values

  • Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical. See more occupations related to this work value.
  • Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service. See more occupations related to this work value.
  • Working Conditions — Occupations that satisfy this work value offer job security and good working conditions. Corresponding needs are Activity, Compensation, Independence, Security, Variety and Working Conditions. See more occupations related to this work value.

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Related Occupations

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Wages & Employment Trends

Median wages (2015) $13.74 hourly, $28,570 annual
State wages Local Salary Info
 
Employment (2014) 105,000 employees
Projected growth (2014-2024) Decline (-2% or lower) Decline (-2% or lower)
Projected job openings (2014-2024) 21,400
State trends Employment Trends
 
Top industries (2014)

Source: Bureau of Labor Statistics 2015 wage data external site and 2014-2024 employment projections external site. "Projected growth" represents the estimated change in total employment over the projections period (2014-2024). "Projected job openings" represent openings due to growth and replacement.

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Job Openings on the Web

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