Summary Report for:
53-1031.00 - First-Line Supervisors of Transportation and Material-Moving Machine and Vehicle Operators
Directly supervise and coordinate activities of transportation and material-moving machine and vehicle operators and helpers.
Sample of reported job titles: Dock Supervisor, Driver Manager, Fleet Manager, On Car Supervisor, Operations Supervisor, Street Supervisor, Supervisor, Trainmaster, Transportation Supervisor, Warehouse Supervisor
Tasks | Tools & Technology | Knowledge | Skills | Abilities | Work Activities | Detailed Work Activities | Work Context | Job Zone | Education | Credentials | Interests | Work Styles | Work Values | Related Occupations | Wages & Employment | Job Openings
- Enforce safety rules and regulations.
- Plan work assignments and equipment allocations to meet transportation, operations or production goals.
- Direct workers in transportation or related services, such as pumping, moving, storing, or loading or unloading of materials or people.
- Review orders, production schedules, blueprints, or shipping or receiving notices to determine work sequences and material shipping dates, types, volumes, or destinations.
- Inspect or test materials, stock, vehicles, equipment, or facilities to ensure that they are safe, free of defects, and consistent with specifications.
- Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
- Monitor field work to ensure proper performance and use of materials.
- Dispatch personnel and vehicles in response to telephone or radio reports of emergencies.
- Drive vehicles or operate machines or equipment to complete work assignments or to assist workers.
- Plan and establish transportation routes.
- Maintain or verify records of time, materials, expenditures, or crew activities.
- Interpret transportation or tariff regulations, shipping orders, safety regulations, or company policies and procedures for workers.
- Prepare, compile, and submit reports on work activities, operations, production, or work-related accidents.
- Resolve worker problems or collaborate with employees to assist in problem resolution.
- Recommend or implement personnel actions, such as employee selection, evaluation, rewards, or disciplinary actions.
- Perform or schedule repairs or preventive maintenance of vehicles or other equipment.
- Explain and demonstrate work tasks to new workers or assign training tasks to experienced workers.
- Requisition needed personnel, supplies, equipment, parts, or repair services.
- Recommend and implement measures to improve worker motivation, equipment performance, work methods, or customer services.
- Examine, measure, or weigh cargo or materials to determine specific handling requirements.
- Assist workers in tasks such as coupling railroad cars or loading vehicles.
- Compute or estimate cash, payroll, transportation, personnel, or storage requirements.
Tools & Technology
Tools used in this occupation:
- Adjustable widemouth pliers
- Conveyor roller — Roller beds
- Desktop computers
- Flatbed trailers — Lowboys
- Grease guns
- Hand trucks or accessories — Hand trucks
- Impact wrenches
- Jacks — Hydraulic jacks
- Pallet trucks — Pallet jacks
- Personal computers
- Personal digital assistant PDAs or organizers — Personal digital assistants PDA
- Ratchets — Ratchet wrenches
- Screwdrivers — Phillips head screwdrivers; Straight screwdrivers
- Spot welding machine — Portable welding equipment
- Temperature controlled container trailers — Refrigerated trailers
- Torque wrenches
- Two way radios
- Wheel nut or lug wrench — Lug wrenches
Technology used in this occupation:
- Accounting software — General ledger software
- Bar coding software — Barcode software
- Calendar and scheduling software — Scheduling software
- Data base user interface and query software — Microsoft Access
- Electronic mail software — Microsoft Outlook
- Enterprise resource planning ERP software — SAP software
- Internet browser software — Web browser software
- Map creation software — Mapping software
- Materials requirements planning logistics and supply chain software — @Road GeoManager; eLading Bill of Lading Software; UPS Logistics Technologies Roadnet Transportation Suite; XATA XATANET (see all 19 examples)
- Mobile location based services software — Accellos Real Dispatch; Commercial vehicle operations CVO software
- Office suite software — Microsoft Office software
- Presentation software — Microsoft PowerPoint
- Spreadsheet software — Microsoft Excel
- Word processing software — Microsoft Word
- Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
- Clerical — Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
- Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
- Production and Processing — Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
- Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Coordination — Adjusting actions in relation to others' actions.
- Management of Personnel Resources — Motivating, developing, and directing people as they work, identifying the best people for the job.
- Time Management — Managing one's own time and the time of others.
- Critical Thinking — Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Speaking — Talking to others to convey information effectively.
- Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
- Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
- Complex Problem Solving — Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Judgment and Decision Making — Considering the relative costs and benefits of potential actions to choose the most appropriate one.
- Negotiation — Bringing others together and trying to reconcile differences.
- Writing — Communicating effectively in writing as appropriate for the needs of the audience.
- Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
- Persuasion — Persuading others to change their minds or behavior.
- Systems Evaluation — Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
- Instructing — Teaching others how to do something.
- Learning Strategies — Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Service Orientation — Actively looking for ways to help people.
- Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
- Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
- Problem Sensitivity — The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
- Written Comprehension — The ability to read and understand information and ideas presented in writing.
- Deductive Reasoning — The ability to apply general rules to specific problems to produce answers that make sense.
- Near Vision — The ability to see details at close range (within a few feet of the observer).
- Inductive Reasoning — The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
- Speech Clarity — The ability to speak clearly so others can understand you.
- Speech Recognition — The ability to identify and understand the speech of another person.
- Written Expression — The ability to communicate information and ideas in writing so others will understand.
- Information Ordering — The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
- Fluency of Ideas — The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Time Sharing — The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).
- Category Flexibility — The ability to generate or use different sets of rules for combining or grouping things in different ways.
- Originality — The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.
- Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
- Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
- Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
- Coordinating the Work and Activities of Others — Getting members of a group to work together to accomplish tasks.
- Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
- Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
- Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
- Developing and Building Teams — Encouraging and building mutual trust, respect, and cooperation among team members.
- Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
- Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
- Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
- Guiding, Directing, and Motivating Subordinates — Providing guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
- Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
- Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
- Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
- Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
- Monitoring and Controlling Resources — Monitoring and controlling resources and overseeing the spending of money.
- Operating Vehicles, Mechanized Devices, or Equipment — Running, maneuvering, navigating, or driving vehicles or mechanized equipment, such as forklifts, passenger vehicles, aircraft, or water craft.
- Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.
- Coaching and Developing Others — Identifying the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
- Judging the Qualities of Things, Services, or People — Assessing the value, importance, or quality of things or people.
- Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
- Assisting and Caring for Others — Providing personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.
- Estimating the Quantifiable Characteristics of Products, Events, or Information — Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Training and Teaching Others — Identifying the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
- Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
- Developing Objectives and Strategies — Establishing long-range objectives and specifying the strategies and actions to achieve them.
- Inspecting Equipment, Structures, or Material — Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
Detailed Work Activities
- Choose optimal transportation routes or speeds.
- Inspect motor vehicles.
- Direct passenger or freight transport activities.
- Load shipments, belongings, or materials.
- Direct emergency management activities.
- Record operational or production data.
- Operate vehicles or material-moving equipment.
- Monitor work environment to ensure safety or adherence to specifications.
- Verify information or specifications.
- Weigh materials to ensure compliance with specifications.
- Explain regulations, policies, or procedures.
- Measure product or material dimensions.
- Arrange maintenance activities.
- Review work orders or schedules to determine operations or procedures.
- Direct material handling or moving activities.
- Test materials, solutions, or samples.
- Install parts, assemblies, or attachments in transportation or material handling equipment.
- Maintain vehicles in good working condition.
- Prepare accident or incident reports.
- Resolve issues affecting transportation operations.
- Plan work operations.
- Resolve personnel problems.
- Inspect facilities to ensure compliance with safety, quality, or service standards.
- Acquire supplies or equipment.
- Recommend personnel decisions or human resources activities.
- Contact With Others — 91% responded “Constant contact with others.”
- Face-to-Face Discussions — 89% responded “Every day.”
- Telephone — 83% responded “Every day.”
- Frequency of Decision Making — 85% responded “Every day.”
- Responsibility for Outcomes and Results — 71% responded “Very high responsibility.”
- Duration of Typical Work Week — 80% responded “More than 40 hours.”
- Time Pressure — 74% responded “Every day.”
- Responsible for Others' Health and Safety — 59% responded “Very high responsibility.”
- Indoors, Environmentally Controlled — 68% responded “Every day.”
- Work With Work Group or Team — 64% responded “Extremely important.”
- Electronic Mail — 72% responded “Every day.”
- Impact of Decisions on Co-workers or Company Results — 52% responded “Very important results.”
- Coordinate or Lead Others — 51% responded “Extremely important.”
- Importance of Being Exact or Accurate — 58% responded “Extremely important.”
- Freedom to Make Decisions — 50% responded “A lot of freedom.”
- Structured versus Unstructured Work — 47% responded “A lot of freedom.”
- Frequency of Conflict Situations — 56% responded “Once a week or more but not every day.”
- Importance of Repeating Same Tasks — 52% responded “Extremely important.”
- Deal With External Customers — 42% responded “Extremely important.”
- Sounds, Noise Levels Are Distracting or Uncomfortable — 44% responded “Every day.”
- Deal With Unpleasant or Angry People — 65% responded “Once a week or more but not every day.”
- Physical Proximity — 51% responded “Moderately close (at arm's length).”
- Letters and Memos — 36% responded “Once a week or more but not every day.”
- Spend Time Sitting — 36% responded “Continually or almost continually.”
- Spend Time Making Repetitive Motions — 34% responded “Less than half the time.”
- Level of Competition — 30% responded “Moderately competitive.”
- Wear Common Protective or Safety Equipment such as Safety Shoes, Glasses, Gloves, Hearing Protection, Hard Hats, or Life Jackets — 42% responded “Every day.”
- Exposed to Contaminants — 29% responded “Every day.”
- Consequence of Error — 25% responded “Serious.”
- Indoors, Not Environmentally Controlled — 30% responded “Never.”
|Title||Job Zone Two: Some Preparation Needed|
|Education||These occupations usually require a high school diploma.|
|Related Experience||Some previous work-related skill, knowledge, or experience is usually needed. For example, a teller would benefit from experience working directly with the public.|
|Job Training||Employees in these occupations need anywhere from a few months to one year of working with experienced employees. A recognized apprenticeship program may be associated with these occupations.|
|Job Zone Examples||These occupations often involve using your knowledge and skills to help others. Examples include sheet metal workers, forest fire fighters, customer service representatives, physical therapist aides, salespersons (retail), and tellers.|
|SVP Range||(4.0 to < 6.0)|
Percentage of Respondents
|Education Level Required|
|70||High school diploma or equivalent|
|13||Some college, no degree|
Interest code: ECR
- Enterprising — Enterprising occupations frequently involve starting up and carrying out projects. These occupations can involve leading people and making many decisions. Sometimes they require risk taking and often deal with business.
- Conventional — Conventional occupations frequently involve following set procedures and routines. These occupations can include working with data and details more than with ideas. Usually there is a clear line of authority to follow.
- Realistic — Realistic occupations frequently involve work activities that include practical, hands-on problems and solutions. They often deal with plants, animals, and real-world materials like wood, tools, and machinery. Many of the occupations require working outside, and do not involve a lot of paperwork or working closely with others.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Stress Tolerance — Job requires accepting criticism and dealing calmly and effectively with high stress situations.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
- Integrity — Job requires being honest and ethical.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Self Control — Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
- Concern for Others — Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Persistence — Job requires persistence in the face of obstacles.
- Achievement/Effort — Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
- Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
- Analytical Thinking — Job requires analyzing information and using logic to address work-related issues and problems.
- Independence — Job requires developing one's own ways of doing things, guiding oneself with little or no supervision, and depending on oneself to get things done.
- Innovation — Job requires creativity and alternative thinking to develop new ideas for and answers to work-related problems.
- Support — Occupations that satisfy this work value offer supportive management that stands behind employees. Corresponding needs are Company Policies, Supervision: Human Relations and Supervision: Technical.
- Independence — Occupations that satisfy this work value allow employees to work on their own and make decisions. Corresponding needs are Creativity, Responsibility and Autonomy.
- Relationships — Occupations that satisfy this work value allow employees to provide service to others and work with co-workers in a friendly non-competitive environment. Corresponding needs are Co-workers, Moral Values and Social Service.
Wages & Employment Trends
|Median wages (2014)||$26.41 hourly, $54,930 annual|
|Employment (2012)||201,000 employees|
|Projected growth (2012-2022)||Average (8% to 14%)|
|Projected job openings (2012-2022)||72,600|
|Top industries (2012)|
Source: Bureau of Labor Statistics 2014 wage data and 2012-2022 employment projections . "Projected growth" represents the estimated change in total employment over the projections period (2012-2022). "Projected job openings" represent openings due to growth and replacement.