How do they match: Lodging Managers

  • Bed and Breakfast Innkeeper
  • Front Office Agent
  • Front Office Director
  • Front Office Manager
  • Housing Officer

  • Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
  • Coordinate front-office activities of hotels or motels, and resolve problems.
  • Develop and implement policies and procedures for the operation of a department or establishment.
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.

  • Conduct employee training programs.
  • Develop organizational policies or programs.
  • Implement organizational process or policy changes.
  • Promote products, services, or programs.