How do they match: Funeral Home Managers

  • Offer counsel and comfort to families and friends of the deceased.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.

  • Advise customers on technical or procedural issues.
  • Interview employees, customers, or others to collect information.
  • Resolve customer complaints or problems.