How do they match: Online Merchants

  • Correspond with online customers via electronic mail, telephone, or other electronic messaging to address questions or complaints about products, policies, or shipping methods.
  • Design customer interface of online storefront, using web programming or e-commerce software.
  • Disclose merchant information and terms and policies of transactions in online or offline materials.
  • Promote products in online communities through weblog or discussion-forum postings, e-mail marketing programs, or online advertising.