How do they match: Computer User Support Specialists

  • Information Systems Analyst
  • Information Systems Technician
  • Information Technology Manager
  • Information Technology Analyst
  • Information Technology Associate
  • Information Technology Consultant
  • Information Technology Generalist
  • Information Technology Help Desk Technician
  • Information Technology Specialist
  • Information Technology Support Analyst
  • Information Technology Support Engineer
  • Information Technology Support Specialist
  • Information Technology Support Technician
  • Information Technology Technician
  • Call Center Manager
  • Help Desk Manager
  • Help Desk Support Manager
  • IT Manager
  • Technical Account Manager
  • Technical Support Manager

  • Confer with staff, users, and management to establish requirements for new systems or modifications.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
  • Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

  • Collaborate with others to resolve information technology issues.
  • Conduct research to gain information about products or processes.
  • Read documents to gather technical information.
  • Recommend changes to improve computer or information systems.
  • Supervise information technology personnel.