How do they match: Computer User Support Specialists

  • Product Support Consultant
  • Product Support Engineer
  • Product Support Specialist

  • Prepare evaluations of software or hardware, and recommend improvements or upgrades.
  • Inspect equipment and read order sheets to prepare for delivery to users.
  • Refer major hardware or software problems or defective products to vendors or technicians for service.

  • Conduct research to gain information about products or processes.