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How do they match:
Computer User Support Specialists
19
Alternate Occupation Titles
Application Support
Engineer
Call Center
Manager
Computer Lab
Assistant
Computer Laboratory
Assistant
Desktop Support
Engineer
Help Desk
Manager
Help Desk Support
Manager
IT
Manager
IT Support
Engineer
Information Technology
Manager
Information Technology Support
Engineer
Library
Assistant
PC Installation
Engineer
Personal Computer Installation
Engineer
Product Support
Engineer
Support
Engineer
Technical Account
Manager
Technical Support
Manager
Technical Support
Engineer
1
O*NET-SOC Description
Provide technical
assistance
to computer users. Answer questions or resolve computer problems for clients in person, via telephone, or electronically. May provide
assistance
concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
3
Tasks
Confer with staff, users, and
management
to establish requirements for new systems or modifications.
Read technical
manuals
, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical
assistance
and support.
Read trade magazines and technical
manuals
, or attend conferences and seminars to maintain knowledge of hardware and software.
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Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
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Mi Próximo Paso
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U.S. Department of Labor
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How do they match: 15-1232.00 - Computer User Support Specialists
by
U.S. Department of Labor, Employment and Training Administration
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Site updated May 21, 2024
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