How do they match: Patient Representatives

  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
  • Read current literature, talk with colleagues, continue education, or participate in professional organizations or conferences to keep abreast of developments in the field.

  • Train personnel.