How do they match: Patient Representatives

  • Patient Representatives

  • Patient Care Coordinator
  • Patient Care Rep
  • Patient Care Representative
  • Patient Access Coordinator
  • Patient Access Representative
  • Patient Access Specialist
  • Patient Account Representative
  • Patient Advocate
  • Patient Coordinator
  • Patient Financial Representative
  • Patient Navigator
  • Patient Ombudsperson
  • Patient Partner
  • Patient Registrar
  • Patient Registration Representative
  • Patient Reimbursement Agent
  • Patient Relations Coordinator
  • Patient Relations Manager
  • Patient Relations Representative
  • Patient Representative
  • Patient Resource Coordinator
  • Patient Resource Worker
  • Patient Resources Agent
  • Patient Service Representative
  • Patient Service Specialist
  • Patient Services Assistant
  • Patient Services Coordinator
  • Patient Services Representative
  • Patient Services Specialist

  • Assist patients in obtaining services, understanding policies and making health care decisions.

  • Analyze patients' abilities to pay to determine charges on a sliding scale.
  • Collect and report data on topics, such as patient encounters or inter-institutional problems, making recommendations for change when appropriate.
  • Coordinate communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
  • Develop and distribute newsletters, brochures, or other printed materials to share information with patients or medical staff.
  • Explain policies, procedures, or services to patients using medical or administrative knowledge.
  • Identify and share research, recommendations, or other information regarding legal liabilities, risk management, or quality of care.
  • Interview patients or their representatives to identify problems relating to care.
  • Investigate and direct patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
  • Maintain knowledge of community services and resources available to patients.
  • Provide consultation or training to volunteers or staff on topics, such as guest relations, patients' rights, or medical issues.
  • Refer patients to appropriate health care services or resources.
  • Teach patients to use home health care equipment.

  • Instruct patients in the use of assistive equipment.
  • Prepare research or technical reports.
  • Teach basic living or other adaptive skills to patients or caregivers.