How do they match: First-Line Supervisors of Personal Service Workers

  • Resident Care Coordinator
  • Resident Care Supervisor
  • Residential Care Facility Manager
  • Residential Insurance Inspector

  • Observe and evaluate workers' appearance and performance to ensure quality service and compliance with specifications.
  • Resolve customer complaints regarding worker performance or services rendered.
  • Take disciplinary action to address performance problems.

  • Perform human resources activities.
  • Evaluate employee performance.