How do they match: First-Line Supervisors of Retail Sales Workers

  • Service Manager
  • Marina Sales and Service Supervisor
  • Merchandise Coordinator

  • Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
  • Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.
  • Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.

  • Coordinate sales campaigns.
  • Answer customer questions about goods or services.
  • Sell products or services.