How do they match: First-Line Supervisors of Non-Retail Sales Workers

  • Information Center Supervisor
  • Special Agent

  • Attend company meetings to exchange product information and coordinate work activities with other departments.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.
  • Inventory stock and reorder when inventories drop to specified levels.
  • Plan and prepare work schedules, and assign employees to specific duties.
  • Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.
  • Visit retailers and sales representatives to promote products and gather information.

  • Explain technical product or service information to customers.
  • Gather customer or product information to determine customer needs.