How do they match: Retail Salespersons

  • Service Advisor
  • Customer Service Associate
  • Merchandising Service Associate

  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Sell or arrange for delivery, insurance, financing, or service contracts for merchandise.
  • Watch for and recognize security risks and thefts and know how to prevent or handle these situations.

  • Advise customers on the use of products or services.
  • Answer customer questions about goods or services.
  • Arrange services or reservations for patrons.
  • Arrange delivery of goods or services.
  • Calculate costs of goods or services.
  • Explain technical product or service information to customers.
  • Monitor work areas to provide security.
  • Recommend products or services to customers.
  • Sell products or services.