How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • Sales Manager
  • Airline Ticket Sales and Reservations Supervisor
  • Cost and Sales Record Supervisor
  • Customer Service Representative Supervisor
  • Ticket Sales Supervisor

  • Arrange for necessary maintenance or repair work.
  • Discuss work problems or grievances with union representatives.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.

  • Report maintenance or equipment problems to appropriate personnel.
  • Monitor inventories of products or materials.
  • Prepare research or technical reports.