How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • First-Line Supervisors of Office and Administrative Support Workers

  • Food Checkers and Cashiers Supervisor
  • Service Dispatcher
  • Service Observer
  • Services Manager
  • Automotive Service Advisor
  • Automotive Service Writer
  • Contact and Service Clerks Supervisor
  • Customer Service Administrator
  • Customer Service Director
  • Customer Service Manager
  • Customer Service Officer
  • Customer Service Representative Supervisor
  • Customer Service Supervisor
  • Customer Services Supervisor
  • Customer Complaint Service Supervisor
  • Field Service Manager
  • Gate Services Supervisor
  • Guest Services Supervisor
  • Office Services Supervisor
  • Passenger Service Supervisor
  • Public Message Service Supervisor
  • Staff Services Manager
  • Survey Workers Supervisor
  • Ward Service Supervisor

  • Directly supervise and coordinate the activities of clerical and administrative support workers.

  • Arrange for necessary maintenance or repair work.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Coordinate activities with other supervisory personnel or with other work units or departments.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
  • Develop work schedules according to budgets and workloads.
  • Discuss work problems or grievances with union representatives.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Interpret and communicate work procedures and company policies to staff.
  • Participate in the work of subordinates to facilitate productivity or to overcome difficult aspects of work.
  • Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

  • Confer with coworkers to coordinate work activities.
  • Maintain current knowledge related to work activities.
  • Prepare employee work schedules.