How do they match: First-Line Supervisors of Office and Administrative Support Workers

  • First-Line Supervisors of Office and Administrative Support Workers

  • Office Coordinator
  • Office Manager
  • Office Services Supervisor
  • Office Supervisor
  • Policy Change Clerks Supervisor
  • Administrative Officer
  • Admitting Officer
  • Airline Ticket Sales and Reservations Supervisor
  • Animal Hospital Office Supervisor
  • Auto Club Safety Program Coordinator
  • Automobile Club Safety Program Coordinator
  • Baggage and Mail Agent
  • Boxing and Pressing Supervisor
  • Business Office Manager
  • Central Office Operator Supervisor
  • Central Office Telephone Operators Supervisor
  • Contact and Service Clerks Supervisor
  • Cost and Sales Record Supervisor
  • Credit and Loan Collections Supervisor
  • Customer Service Officer
  • Dental Office Manager
  • Food Checkers and Cashiers Supervisor
  • Front Office Manager
  • Front Office Supervisor
  • Home Energy Consultant Supervisor
  • Hospital Admissions Officer
  • Purchasing and Claims Supervisor
  • Real Estate Office Supervisor

  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Research, compile, and prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
  • Design, implement, or evaluate staff training and development programs, customer service initiatives, or performance measurement criteria.
  • Develop or update procedures, policies, or standards.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Interpret and communicate work procedures and company policies to staff.
  • Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Resolve customer complaints or answer customers' questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.

  • Develop organizational policies or programs.
  • Explain regulations, policies, or procedures.
  • Prepare research or technical reports.