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How do they match:
First-Line Supervisors of Office and Administrative Support Workers
1
O*NET-SOC Title
First-Line Supervisors of
Office
and
Administrative Support Workers
28
Alternate Occupation Titles
Office
Coordinator
Office
Manager
Office
Services Supervisor
Office
Supervisor
Policy
Change Clerks Supervisor
Administrative
Officer
Admitting
Officer
Airline Ticket Sales
and
Reservations Supervisor
Animal Hospital
Office
Supervisor
Auto Club Safety
Program
Coordinator
Automobile Club Safety
Program
Coordinator
Baggage
and
Mail Agent
Boxing
and
Pressing Supervisor
Business
Office
Manager
Central
Office
Operator Supervisor
Central
Office
Telephone Operators Supervisor
Contact
and
Service Clerks Supervisor
Cost
and
Sales Record Supervisor
Credit
and
Loan Collections Supervisor
Customer Service
Officer
Dental
Office
Manager
Food Checkers
and
Cashiers Supervisor
Front
Office
Manager
Front
Office
Supervisor
Home Energy
Consultant
Supervisor
Hospital Admissions
Officer
Purchasing
and
Claims Supervisor
Real Estate
Office
Supervisor
11
Tasks
Consult
with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Research
, compile,
and
prepare reports, manuals, correspondence, or other information required by management or governmental agencies.
Design, implement, or evaluate staff training
and
development
programs
, customer service initiatives, or performance measurement criteria.
Develop or update procedures,
policies
, or standards.
Implement corporate or departmental
policies
, procedures,
and
service standards in conjunction with management.
Interpret
and
communicate work procedures
and
company
policies
to staff.
Plan for or coordinate
office
services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
Prepare
and
issue work schedules, deadlines,
and
duty assignments for
office
or administrative staff.
Resolve customer complaints or answer customers' questions regarding
policies
and
procedures.
Supervise the work of
office
, administrative, or customer service employees to ensure adherence to quality standards, deadlines,
and
proper procedures, correcting errors or problems.
Train or instruct employees in job duties or company
policies
or arrange for training to be provided.
3
Detailed Work Activities
Develop organizational
policies
or
programs.
Explain regulations,
policies
, or procedures.
Prepare
research
or technical reports.
Type a title or code for matches
No quick matches found
Search for keyword results
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Help
OnLine Help
About O*NET
OnLine Desk Aid
Job Seeker Help
Job Accommodations
Related Sites
Home
Find Occupations
Bright Outlook
Career Cluster
Hot Technology
Industry
Job Family
Job Zone
STEM
All Occupations
Advanced Searches
Job Duties
Professional Associations
Related Activities
Soft Skills
Technology Skills
O*NET Data
Abilities
Interests
Knowledge
Skills (Basic)
Skills (Cross-Functional)
Work Activities
Work Context
Work Styles
Work Values
Crosswalks
Military
Education
Occupation Handbook
SOC
DOT
RAPIDS
ESCO
Sites
My Next Move
Mi Próximo Paso
My Next Move for Veterans
Resource Center
O*NET Web Services
Code Connector
Partner sites
Data Collection Program
U.S. Department of Labor
Related Sites
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License
How do they match: 43-1011.00 - First-Line Supervisors of Office and Administrative Support Workers
by
U.S. Department of Labor, Employment and Training Administration
is licensed under a
Creative Commons Attribution 4.0 International License
.
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