How do they match: Switchboard Operators, Including Answering Service

  • Switchboard Operators, Including Answering Service

  • Computerized Branch Exchange Operator
  • Service Operator
  • Answering Service Telephone Operator
  • Command and Control Specialist
  • Customer Service Rep
  • Customer Service Representative
  • PBX Service Adviser
  • Private Branch Exchange Service Adviser
  • Telephone Answering Service Operator

  • Perform various data entry or word processing tasks, such as updating phone directories, typing or proofreading documents, or creating schedules.
  • Stamp messages with time and date and file them appropriately.

  • Answer customer questions about goods or services.